I have received my driving license today after completing my training and tests with EDI. I would like to extend a note of thanks to the following staff of EDI:

1. Ms. Bismah - Ms. Bismah has been my trainer from the start of my training. As a practicing lawyer, I could attend my training only on Saturdays, and Ms. Bismah ensured to make my experience extremely comforting and enjoyable for me. Her guidance has helped shape me into a more confident driver today. I extend a special mention for her, and I'm grateful to have had Ms. Bismah, an excellent trainer.
2. Mr. Ali Hamzi - He has been a great support, and helped me throughout my test booking process. 
3. Zulfiqar Sir - He has been a great mentor at the early stages of my training and helped me improve my driving and parking skills at the earlier stages.
4. Zaffarullah Sir - He has been very helpful during my parking assessments, and has provided me with valuable feedback and support throughout the parking tests.

Thank you for having supportive staff members at EDI.

I would like to thank four people from your team, and I highly recommend them;

1. My instructor Mr. Mahmoud Abdelmaabod is a really very good instructor. He taught me with all his knowledge, is very cool, respectful, and decent. I will recommend him to all my family and friends.
2. Mr. Abdo Antwan (examiner) is very decent, he did the most important thing in the test that relieved my stress and nervousness. He is fair & honest, explained the mistakes I made, and taught me the right way.
3. and 4. Mr. Ali and Khalid (customer service): They have great communication skills, sales techniques, and good listening skills. They are the right people in the right place.

An instructor plays a crucial role in performing your test. I was extremely lucky to train with Ms. Tayyaba as my instructor. I was afraid of and dreaded driving. But she not only helped me overcome my fears but also went an extra mile to encourage and support me. She was patient, knowledgeable, and full of encouragement. She had the best tactics that helped me at every stage of my testing. The training was so impactful which resulted in clearing my driving test on the first attempt. I can say without any hesitation that the only thing that is good in Emirates Driving institute is Ms. Tayyaba. I recommend Ms.Tayyaba to everyone who wishes to learn to drive at EDI. Thank you for everything

I am writing to express my appreciation to my instructor Mr. Mohamad Nasser Nour. Very informative with a lot of attention to detail and technical driving. I wish Mr. Mohamad all the best. 

I recently passed my RTA road test. Alhamdulillah! I would like to share some of my experiences with EDI; I had Mr. AbdulJaleel (L09 fleet) as my instructor for the 3rd and 4th attempt classes. There are very few instructors who put their heart and soul into the profession, and one of them is Mr. Abdul Jaleel. He taught me so well and helped me to rectify all my mistakes. More than just focusing on helping me to pass the road test, he taught me how to drive confidently to be a safe driver even in new places. Mr. Abdul Jaleel well deserves this appreciation note. Thank you, EDI. 

I am really happy to receive smooth transportation facilities and good environment from EDI. Special thanks to my instructor Mr. Abul for being a good teacher. 

I would like to say thank you for team EDI for my driving license. It was typical in starting but all teachers were good. Whoever assigned my classes always motivated me and the result is here with me. It was a great experience for me with EDI. I would like to say special big thanks for MR.NOUMAN, the course coordinator of night classes. He always helped all students whenever we need classes as per next test, same time he assisted me. I really appreciate his efforts. 

Good day, I have attended my first day of driving lessons and I'm happy to train with my instructor Mr. Farhan. I've learnt very good lessons from him. EDI is the best driving school; strict yet fair also in terms of techniques and ideas, so knowledgeble. Thank you until my next lessons.

I would just like to express my happiness with the service provided by Ms. Qurrat-Ul-Ain. She was extremely helpful in training me, allowing me to pass the road assessment on my first attempt.

I'd like to give feedback on my training experience with Mrs. Qurrat-Ul-Ain. She was very patient and thorough in explaining everything. Her lessons were enjoyable and she helped me to pass my road assessment test in the first attempt. 

I am writing to express my appreciation for, and gratitude towards my instructor, Ms. Sukaina, who played a great role in helping me, a novice driver, obtain a driving license. I was very nervous to start driving, as it was my first time behind a steering wheel. But my instructor instilled a sense of confidence in me, through her lessons. She was very patient with me and gave me valuable feedback at the end of every lesson, from the very first day. She always made it a point to highlight areas I had improved in, and areas where there was still room for improvement. She was welcome to questions and doubts, and always addressed them politely and practically. Her encouraging words and constructive criticism immensely helped me learn and better my skills. She is very professional and pragmatic. She helped me understand how I could improve whenever I made a mistake, by explaining its technical implications. I would like to commend Ms. Sukaina on her teaching. It was a pleasure learning to drive with my instructor.

Hi Team, I would like to appreciate Mr.Haris - Fleet 067 for the training provided in an excellent way and good attitude. His way of teaching, instructions and clearing doubts was awesome. I had nice experience and worthful training. Thank you.

I am glad to choose EDI for learning driving. The staff is amazing; kind and always ready to assist. The instructors are very helpful and they teach each detail about driving; from the road rules to the driving rules. Very professional and intelligent.

I wish to thank and highly recommend the below-driving instructors who trained me till I finally passed my driving and got my license. 

• Abdul Wahid Ghulam Muhammad 
• Shanavas Kattisseril Shamsudeen
• Abul Kalam Saeed Ahmad

Their patience and professionalism represent your company's vision, and because of them, I would highly recommend Emirates Driving Institute to my friends and family.  

Today, I passed my RTA Smart yard test. Alhamdulillah!

I want to convey my special thanks to Ms. Kausar Abdul Razak ma'am for teaching me how to park a car correctly. The way she taught me is appreciable as I am pregnant and she understood my condition. She is well-behaved and always motivated me. Thank you so much, ma'am. I wish you all the happiness in your life.

Dear Emirates Driving Institute team, I am very happy to learning my driving with you.. 

My day 1 practice with Mr Bilal was encouraging and promising.

I would like to extend my heartiest gratitude to my last instructor, who was extremely good. Thanks once again.

I had been through a truly amazing journey with EDI. I am thankful to Miss Eleina who is the best teacher in Edi. And Mr khamees ( front desk manager Al Warqaa) thank you so much, had such a cooperative experience with you.

First of all, thank you for a great learning experience from EDI. I got my driving license today, and I am forever grateful to my instructor Ms. Tayyaba Zahid. She did a great job in pointing out all my mistakes and making me an efficient driver. I will recommend her to all my friends and family who plan to learn to drive through EDI. 

Thank you so much!

My name’s Areesh Nasir, and I’m an EDI student currently. I am writing this as an appreciation for my instructor Ms. Sukaina. She’s very cooperative throughout my learning process, and her training, along with my efforts, is visible as I passed my EDI road assessment on the first try.

I am really excited and very happy that I passed my RTA road test and got my driving license today, 1st July 2021 in my first attempt.

Thank you so much Madam Sukaina who helped me a lot during my driving journey. I passed my RTA road test and assessment test just after her training classes. She was very patient, polite, and an excellent teacher. She gives feedback after every class and gives tips to improve my skills.

I am also very thankful to Madam Mariam, Madam Mebron who trained me in my journey. Ms. Mariam prepared and gave notes for me during my classes. It helped me to remember every point and rule during my driving.

Once again thank you dear EDI team for your support.

Hello, I got my license yesterday and I would love to give you reviews about my instructor. Her name is Mrs. Tayyaba Zahid and I suppose she was my 3rd instructor when I met her, I’m completely satisfied and happy with the way she taught me and helped me understand the rules of driving!! I’ll be happy to recommend her to my friends and family!!

My name is Ranjit Kumar Lal Chand and I would like to express my sincere appreciation to Mr. Sujesh Pullanjout for his excellent support and training skills which he provided me during my driving classes.

I would say he is the best trainer and I take this as an opportunity to inform the management that I am extremely satisfied with his professionalism, approach, and tutoring skills.

I wish him great success and I thank Emirates Driving Institute for assigning such a good professional tutor for my training and I will inform all my friends about him and the best services provided by the driving institute.

It was a very successful session! I learned a lot from my instructor “Hamid” from al Qouz industrial 3 branch He has an easy and smooth way of teaching. So excited for my next session!

My overall experience with EDI was great that wouldn’t have been possible without my instructors. Ms. Sukena played a crucial role for me in my passing my RTA test. I thank her with all my heart. Her on-point correction and strictness made me correct my mistakes and improve myself as an overall driver.

I would like to give the feedback of my trainer. He is a very helpful and knowledgeable person. He had the patience to understand the situation of the learner student and provide guidance.

I attended my first class on Friday and was happy to learn under the instructor Mr. Sayed Saleem Sayed Razab. He was so helpful and understanding.

I am experiencing excellent service.
1. Time set by shift drivers to reach on time.
2. Instructor with superb knowledge and technical skills to learn things faster than expected. 

I have passed my RTA test today. Thanks to EDI for all the support. I would like to highlight the great work and support from the following team.

1. Cornelia Silva: She was very supportive and extremely helpful in setting up the Class timings. She was extremely professional and supportive of all my requests. Considering the amount of pressure and workload she has, she has always responded with a smile. It felt very good to see her joy When she heard the news of my assessment pass.
    
2. Malika Abed: I think she is one of the best trainers EDI has. Always patient; she always adjusted her classes to accommodate my schedule. She is very jovial and made each class very interesting.
    
3. Rashid Ghulam Qadir:  I was lucky to be instructed by Rashid, as he evaluated me like an examiner. He guided me to all the minute checks to be done. And his recommendation of changing vehicles made a big difference. 
    
4. Anwar Ali Mazid Khan: He taught me all the basics and helped me gain control of the vehicle.
    
5. Fazal Khaliq Mian Mahmood: My first trainer at EDI, gave the best advice and set the base for me for all future classes. 
    
6. Examiners

• SHAFEQ MOHAMMED ALZEQRI
• MAJED SALIM GHAZI
• ABDUL MAJEED FAKHARUDDIN (Special Mention: He even did my Pre Evaluation and was extremely patient and very supportive)
• ABDOU ANTOUN DOULA (Special Mention: He helped me pass my Assessment and gave confidence)

I am grateful to the whole EDI team for this unique experience, from changing vehicles and instructors till pass.

Thanks Again EDI for all the support!

Dear EDI Team,
 
I just wanted to share my story...
 
After a few weeks of waiting, I finally got a schedule for my driving / on-hand lessons.
 
Went to the office and got a slot but was then surprised when told about this phrase "are you fine with a female instructor?". In my mind, I thought female instructors were only training female students. So without hesitation and thinking that I might lose the slot, I immediately said yes. And ohh boy glad that I did...
 
Day of the lesson, Wednesday, 23 June, 3:30 pm, was waiting on the shed (ladies section) when someone asked me "who is your instructor?" I said "Ms. Reena" and I was then pointed out to her.
 
While I was approaching her,  I thought I saw my teacher during the 6th Grade. A grumpy woman... someone strict who has those killer looks if you don't answer the questions correctly.
 
 Well, I was mistaken...
 
The first thing she said was "how are you?" then asked for my EID and learning permit, joked about my picture, and politely asked about my basic knowledge of vehicle/driving.
 
That moment, Ms. Reena showed me that I don't need to be nervous, that I can be comfortable cause she is there. To guide and teach me and to boost my confidence while learning how to properly drive.
 
To top it up, she gave me clear instructions on how to use the vehicle. By doing that, I have managed to drive without her grabbing the steering wheel. Not even once! The experience was amazing.
 
It is always a good feeling when someone who teaches you, believes in you. And Ms. Reena made me felt that way.
 
Such a great example. Can't wait for my next lesson on Saturday!

I am really excited and so much happy that I got my UAE Driving License in my first RTA test on 19/06/2021. I would like to thank all my trainers throughout this course especially Mr. Abdul Shawez who prepared me for the final test by giving me confidence and guidelines to pass. Also, I extend my gratitude to the EDI family for all the support and guidance. 

My journey as a student with EDI has been extremely eventful, however, as they say, all’s well that ends well. Today I finally acquired my driving license successfully. Amid the chaos, there was only one thing that gave me the confidence to keep moving ahead and be confident enough to pass the test; My instructor MS ALICE. 

I owe her a big time for her skillful training and attention to detail while she was monitoring my classes. She was focused on only one thing..Me and my driving skills. I wish to thank and appreciate her great work and dedication.

I also wish to extend my gratitude to ms Edna who supported my case, when I was down with covid and helped me immensely reschedule my exam and classes. She has gone out of her way to extend a helping hand and I wish to sincerely thank her.

I just passed my RTA Road test on my first attempt and I’m glad to say that it couldn’t have been possible without Ms. Tayyaba Zahid ma’am. She has taught me how to drive safely and confidently and has been present throughout the entire EDI journey. I’ve been to many instructors in between this journey and I can say Ms. Tayyaba Zahid ma’am has been the best teacher so far. I’m elated and her teaching will be in my mind every time I’m driving. She is one of the best teachers in the institute! 

First of all, I would like to inform you that I am one of the EDI students achieving to have UAE driver’s license. In this regard, I want to thank Ms. Myrna for being an excellent driving instructor. Therefore, I commend Ms. Myrna for his high level of competence as an Instructor of EDI in this regard.

I have just completed my training with Mr. Abdul Shawez (fleet 110). I had never driven a car in my life, and as nervous as I was, Mr. Shawez was able to provide me not only with the required driving skills but also the confidence and the correct mindset of a safe driver. He has been patient, very insightful, and has taught me to the best of his abilities.
I am very pleased with the instructions given to me by EDI and I am glad to have met such a nice teacher with a passion for his job and everything that surrounds it. He assured me that students who learn driving at EDI excel at driving comparatively and I choose to believe so after the training received. I look forward to my upcoming tests.

Hi Good morning! I appreciate all of you especially my instructor Mr. Imran. He is very hardworking and polite and I have a good experience with him.
Thank you 

I am happy to the part of joining your driving school. And mainly my instructor was nice. He is so patient with me and taught me a lot of driving skills in their particular period.
Thanks, EDI...

I enjoyed the initial classes and the training was good and the instructor was on point with the technical aspect of my things and highlighted my mistakes and the way to correct them.

Yesterday. I finally got my Licence (on the 2nd attempt) and am very happy.

When I recall my journey which lasted for about 7 months with a lot of failures but huge learnings at the end of the day. To be honest, all the staff I met at EDI was quite helpful and considerate, and am thankful to all for this experience. To be more specific;

1. Ms. Tayyaba Zahid, who was my trainer, is brilliant and exemplary in her coaching. She is a true mentor and has a rare quality that makes any student remain confident no matter of past failures. She is the one who helped me regain my confidence each time I failed with specific driving tips where I lacked. Her prompt pinpointed remarks to improve and suggestions always helped. She always gave great tips and points to ensure safe driving which was easy to memorize and helped me a lot.

I would also like to thank Ms. Alhan, Ms. Saira & Ms. Ramsha who were always very supportive and helped me in getting me the required slots booked religiously and provided me much needed counseling including Ms. Sajna who despite being an examiner explained to me the specific points to improve and mistakes I need to work upon to get desired results, Last but not the least Ms. Yasmeen who also helped me stay relaxed and perform well during the RTA exam.

Thank you all

I'd like to inform all of you that I have passed my driving license on my first attempt with the RTA officer today on dated 13/06/2021 under instructor Ms. Tayyaba Zahid. I want to say thanks to Officer, my school EDI, and especially Ms. Tayyaba who make me proud for this day. She learned how to drive carefully and perfectly with all rules and regulations issued by RTA Dubai.
I'd like to inform and suggest all my family /friends get driving classes under excellent facilities like MS Tayyaba in EDI that is personally proud of EDI. She is very humble, passionate, and cooperative, honest with her duty, and sincere with students.

Thanks, Ms. Tayyaba for your wonderful training classes, your cooperation, and your sincerity. Have a role model for me. Stay Blessed and happy always.

 I attended the 1st class today with instructor Mr, ABDUL. He was a very good & well-experienced person. With his guidance and patience, I learned the skills to become a safe driver. Thanks for giving me the confidence to drive and for helping me to overcome my nervousness. I wish the remaining classes will go well & I will get my license ASAP.

I would like to give my feedback to Ms. Tayyaba regarding the great service that she provided me with during my training period. 

When I failed a few times in my internal assessments, I had replaced my trainer with Ms. Tayyaba and started my training with her. After training with her I passed my test on the first attempt. She enlightened me with many new and important rules and points to keep in mind while driving. She was very patient and friendly and whenever I asked her doubts she solved them calmly. 

I appreciate all the support that she gave me during my training period.

I am writing to express my appreciation for EDI instructor, Ms. Rukiya Bano Mohammed Imtiaz at the Al Qusais branch. She is an excellent teacher, whose qualities of patience and calmness were invaluable to me. She is clear in teaching rules and regulations, spends time to make sure you understand the rules and makes you practice well to better your abilities and safe driving. I appreciate her understanding of my mistakes and patiently helping me to correct them so that I can become a good and safe driver. Her calm and patient disposition serves her well in her role as an instructor and are qualities that I truly admired as a student. I commend her on her teaching and her excellent capabilities as an EDI instructor.

I am writing this letter as appreciation for the excellent and quality services. I, as a student of EDI, would also like to appreciate my instructor Mr. Abdul Shawez for guiding me throughout my lessons. I had no experience in driving but because of his great teaching. I was able to do so with safety and precautions. I was able to know well the roads’ and regulations and ensure that I won’t leave the practical training without giving new learnings and experience. 

I finally got my driver's license, praise be to God. I would like to thank first of all to my main instructor, Miss Tayyaba Zahid for her guidance and for giving me the best training even at late night to have been able to finish my 16 hours classes for giving me the best points and instructions to pass all the test.

I would like to thank Miss Mercy Ramirez as well for giving me the best time in my independent and highway training. I had a fun and productive time with her that had boosted my confidence to be a better student and driver. 

And to Miss Nelia Tabuan, for the patience and the untiring guidance in my additional 4 classes. It was short but very productive and I learned a lot from those time. For correcting all my mistakes and teaching me well.

Overall, thanks EDI, for the support and for making my journey in getting my license smooth. You've proven your reputation and your service is indeed recommendable.

Today I passed the final test and received my license. I thank my instructor Mr. Mohammed he taught me very well even if it's only like 4 sessions, I learned so much in every class. Same with my usual instructors Mr. Muhammad and Mr. Kousar for being so patient with me. They are all very good, friendly and polite.

I have learned a lot from Mr. Abdul Shawez.  He has given me the confidence to drive and pass my finals. EDI deserves more trainer like him, he is the best I have seen learned a lot from this guy, thank you Mr. Abdul and EDI♥️

EDI institute is one of the best institute in the country.  Ms. Maricel was my instructor. She is very good and careful. She help me to become a good driver.  Thanks EDI , and thanks Ms.Maricel. 

I would like to extend my sincerest appreciation to all my instructors who helped me get my driving license. The waiting time was long, but it was all worth it.

The list of people I want to thank are as follows:

*Ms. Dirbwork - She is my first instructor who taught me all the fundamentals of driving. She was very patient with me and was dedicated to her work.

*Ms. Kashida - She's a very nice and kind woman from whom I learned a lot from.

*Ms. Marissa - She's the perfect teacher when it comes to polishing your mistakes. I learned how to control the car properly because of her. Kudos!

*Mr. Abdul - He is a brilliant teacher who is passionate about work. I learned many things from him when it comes to parking.

*Mr. Taher - I was so blessed to have him as my instructor after I failed for the 4th time in the RTA Final Test. He taught me the secrets of driving like a pro. I owe him a lot for passing, as he polished all my mistakes. 

All these instructors are gems!

Also, special thanks to Mr. Aziz who assigned me to the best and kindest RTA examiner. I appreciate his help when it comes to getting an early slot.

Most of all, I would like to thank Mr. Haitham. He is by far the kindest, most well-mannered, most professional, and most logical RTA examiner that I have ever met at EDI. More power to you Sir!

Thank you, EDI

This is my feedback for EDI international city staff Mr.Vipin and the instructor Mr. Abul Kalam.

I am glad I chose EDI and especially this branch in Dubai International City. Thankful to Mr.Abul Kalam Sir! Genuinely one of the best instructors I have come across.

During my course, I came across few instructors but Mr. Abul Kalam stood the best. He is very polite and friendly, he has immense experience and helps you learn the techniques very well. Would also want to appreciate Mr. Vipin from the International City branch. Excellent Customer Service from the team. Passing the test is not the only motto of the team, but also learning the right techniques is one of them.

I would recommend my family and friends to EDI, especially EDI's Dubai International City branch.

I recently got my driver's license. This email is in appreciation of my instructor Ms. Sukaina without whom this wouldn't have been possible. Ms. Sukaina's mode of instruction was very clear and precise that despite being a slow student I was able to grasp the techniques well. She was able to access my areas of difficulty and provided me with the right solution to tackle the problem. She was also polite and patient throughout the course. My overall experience with EDI has been very pleasant and I am grateful to have had Ms. Sukaina as my instructor. 

I would like to thank the EDI team for all the support and the wonderful journey, I have had in EDI. 

Special thanks to my instructor Ms. Alice. I’m grateful for all that she has done, which I will never forget. I truly appreciate her ways of teaching. I enjoyed every minute of her lecture as well as her marvelous sense of humor. I’ve learned to drive and successfully got my license today.

Ms. Alice was a bit strict with me during my training period, but she makes sure that is for the good's sake of her students. She always encouraged me & pushed me to continually develop my judgment while on the road. She taught me how to drive safely and improve more my driving skills. She honestly gave me feedback after our class, recognized me for my progress, and shared the other areas that I need to focus on and develop.

This way of teaching helped me a lot and I’m grateful for her utmost support throughout my driving journey in EDI. She is one of the amazing and great instructors I have ever met in EDI. And I can say that she is one of the EDI’s stars, to value and a good asset to the company to keep on. 

Once again, thank you and I wish Ms. Alice and EDI all the best and more success ahead.

Feedback for Mr. Hamid Hussain Noor Hussain
Branch - Dubai Knowledge Village
 
Dear Hamid Sir,
Thank you so much for your help and endless support in getting my UAE driving license. With your guidance and patience, you taught me the skills to become a safe driver. Thank you for giving me the confidence to drive and for helping me to overcome my nervousness. Your lessons were very informative, well-structured and I appreciate your encouragement. I have passed my final RTA road test on the very first attempt and I was able to do it just because of your professional and proper training. Your keen interest in your students, your professional approach, and your dedication to your work makes you a perfect DRIVING INSTRUCTOR. Once again I am very much thankful to you for all your guidance.

I am sending you this email to show my appreciation for Ms. Sukaina Fatima as my trainer in EDI. Her attention to detail and the way she shared her knowledge and skills helped me build confidence on the road. It also helped me greatly in passing my assessment test on the first try. She truly is good at what she does, so thanks to her and thanks to EDI for doing a great job.

Dear EDI Team,

I truly appreciate my instructor (Ms. Ismat) for her valuable time, help, and guidance in getting me my license. I thank her for patiently teaching me all through the course. I enjoyed every minute of being with her and learn how to drive. 

Dear Ismat, 

Thank you so much for your endless support. With your guidance and patience, you taught me the skills to become a safe driver. Thank you for giving me the confidence to drive and for helping me to overcome my nervousness. Thank you so much, Ismat for your very valuable training.

Also would like to thank Ms. Mary for highway & independent training and Noor for helping me out for scheduling the test at the last minute :)

I recently passed my final road test and I just want to say thank you for the great experience with EDI. My instructor was Miss Bismah and I would personally like to thank her. She was an amazing instructor and I’m very thankful for her! 

As I have received my driving license, I would like to share my feedback about my instructor Ms. Bismah. Ms. Bismah is a brilliant driving instructor, very patient and relaxed. Lessons felt comfortable and I was able to progress at my own pace. Ms.Bismah helped me to pass my test the first time and has made me a confident driver. I highly recommend and thank her for a very good driving license journey.

Possessing a driving license in a city like Dubai is very important. Hence, I wanted the best driving institute for my purpose. After a long and wide research, I zeroed in on the Emirates Driving Institute. Reasons being, the best reviews for instructors and offers.

My choice proved to be right when I met Mr. Vishnu there. He was pivotal in me choosing Emirates driving Institute. He explained everything to me in clear terms. Advised me on all the offers and worked with me on arranging the best schedules for me. I must admit that him being a Keralite also helped me throughout the entire process. The steps and process involved in acquiring a license in UAE are far more complex than in India and I was completely new to it. If not for Vishnu, I would have been totally at sea.

As a very satisfied student, I had suggested EDI to a lot of my friends. The primary reason for that (apart from the services of the institute) was Vishnu’s presence.  

I would like to send an appreciation email to you for providing a very good service and a very good instructor Mr. Ali. Once he started with me I was able to work on getting through a lot of things.

I have been with Sukaina from start to finish on my driving journey, and her way of teaching allowed me to pass my test 1st time, even though I convinced myself otherwise! I am so grateful to her for everything she has done to make sure I pass this test, Sukaina was a wonderful driving instructor, who taught me the skills I needed throughout my learning experience. I would recommend Sukaina to absolutely everyone, Thank you so much again!

I took my driving license today and I want to share my experience with EDI. I especially liked their customer service & call center team. I've interacted with Vishal many times. He is a good person & I liked his way of explanation. I've now completed my driving course and want to thank EDI for their services and Vishal for helping me.

This email is mainly to appreciate and to give a positive response about EDI. My experience in EDI was awesome. The trainers and customer feedback are good. Within a short period, they have trained me as an excellent driver. I would like to especially thank Mr. Wajahat Noor, supporting me in arranging the trainers and schedule for classes that was convenient for me.  

My experience with Ms. Tayyaba Zahid has been amazing! The way she teaches leaves no space for doubt and teaches one to have a proper understanding of judgment and safety while driving. I loved my training experience and will recommend ma'am to all my peers who want to learn driving. I started as a fresher with no experience in driving and today I have passed my final road test today, all the credit goes to Ms. Tayyaba and the way she has molded me to become a good driver. I will take all my knowledge given by my instructor in every journey of mine.  Extremely satisfied with my experience with my instructor. 

I am currently an EDI student and I just wanted to take time out to give feedback on my assessment examiner Ms. Thana Saleh. I had my assessment with her today and it was my first time meeting her. She made me feel very confident in my driving skills, even before I started the assessment and as a result, everything went well. I wish that EDI will endeavor to provide more staff with such a compassionate attitude. I am very grateful to Ms. Thana Saleh for helping me feel less anxious about my assessment.

Dear EDI, I would like to let you know about my experience with Sukaina Fatima as my instructor. She did very well in teaching all the techniques and lessons on how to drive properly and safely. She is always checking whether I am taking the right actions while I'm driving and if not, she always make sure to correct me and remind me of what should be done the next time. She is kind and very passionate about her job which led me to have an amazing learning experience with EDI. And because of her, I cleared the initial driving assessment on the 1st try.

I want to express my gratitude to the EDI team for this quick and pleasant journey & to say many many thanks to my wonderful driving instructor Agnes Rosero! She is a very patient and understanding person. I believe she gave me more for 8 hours we spent together than my driving instructor from back home gave me for 20+ hours. I am grateful to Ms. Agnes for her genuine support and the knowledge she shared with me. Thanks to her I’ve passed my final test on the first attempt! Thank you for everything dear EDI team! 

My driving class with Ms.Mahjabeen was really helpful. She seems friendly with the students. I was nervous at the beginning, but she calmed me down softly. She promises to teach me to drive confidently soon. Hope I will drive myself soon.

I am very satisfied with my Instructor, Ms. Anishiya. She taught me very well.

I would like to warmly thank Ms. Felicitas who has been a fantastic instructor throughout my entire training. Felicitas has outstanding teaching methods, she is extremely experienced and knows exactly how to instill confidence in her students, control the cars' commands, and how to anticipate and react to hazards. 
She has a lot of patience and could quickly spot what I needed to improve for my driving to get better and better throughout the lessons. She is very dedicated to her students and her serene and positive attitude made the journey much easier! 
Many thanks, Felicitas for all of your support and commitment in obtaining my driving license! 

As a future driver, I am very happy at EDI especially with the staff who have given me their best. 

I want to say special thanks to Mr. Wajahat who has supported me tremendously in my attempt to pass the parking test as I was struggling a lot. I went to him to tell him about my situation and he supported me a lot. Thank you so much. 

Today I attended my first driving class. My driving instructor was Ms. Mahajbeen. She is a very good driving teacher. Her teaching style of driving is very good. I'm so glad about her teaching. I'm thankful to her.

Today I passed my final exam and got my license. I want to thank miss Agnes for her cooperative work and excellent skills. As well as miss Amna who took my exam! 

Today I took my first bike riding training class that was very good. My instructor Mr.Altaf has a very good attitude. He has explained each and everything very nicely and given me full confidence and also motivated me.  I appreciate EDI having very good staff. They have very good behavior. They guide their students very nicely and professionally.

I would like to give feedback about my instructor Mr. Haji. He is an excellent instructor. I would recommend him to all the students as he is friendly, will teach students patiently, make the students feel comfortable, and helps in developing self-confidence for the beginners like me. I would rate him 10/10.

My driving teacher Mr. Farhad is the most talented and kind person I have ever met in my whole life. He is awesome and he's teaching me. I hope I will learn a lot from him. God bless him. I am lucky to have a teacher like him.

My name is Karim, sending this message on behalf of my wife, a student with EDI, details mentioned below:

Wanted to take this opportunity to pass my warm thanks and appreciation to Mr. Mahmoud Mustafa Gaafar, my wife's driving coach. 

This gentleman deserves to be recognized and appreciated for teaching my wife and letting her get the driving license in no time and from the 1st try.

Mahmoud showed us the experience and care towards Esraa and passed the meaning of being responsible and accurate towards his work.

Mahmoud showed us and made us feel the meaning of the mission & value of the EDI towards the students and brights the name of EDI among all the driving institutes all over UAE.

Thank you so much, Mahmoud.

I would like to thank all EDI STAFF for helping me get my license, my special thank to my instructor Miss Nefja for her hard work, dedication, and amazing way of teaching me, she helped me improve my driving skills very fast, and motivated me with her big energy even in the night time. Thank you to miss Juliana from the Philippines for her advice and her key points her amazing positivity. She added a plus to my way of driving. Thank you miss Maryam ghul for her amazing parking training just for 1 hour, she was able to find my problem. Thank you to Ms. Fairouz from Syria for her generosity in the independent and highway classes. She has so much experience and she is very calm and positive while teaching.

After 6 months of Rigorous hard work and patience, I got my License on 26th March, 2021.
I am thankful to EDI for their overall service given to me. But especially I would like to thanks my last Female Instructor Miss. Sukaina Fatima, who was simply outstanding. I have taken 16 classes from her and to be honest 40% of minute details of driving I came to know from her, she is so detailed and will minutely observe you. She is simply brilliant, apart from her professional brilliance, she is a very motivating person. After I got failed my 2nd road test, I was feeling very low but she motivated me and Alhamdulillah I got my License. She was my best instructor in the EDI journey. Thank you, Ma'am.

And lastly, I would like to thanks the bus drivers. They were so kind and helpful. In many instances I made them wait for 10-15 minutes, they shouted but always stayed for me and never left until I board the bus.

By the grace of Almighty, I got my driving license today. I would like to thank EDI - Al Qusais from the core of my heart, for helping me accomplish this.

I would like to particularly thank Mr. Saqib Ali Saleem from the sales dept (Bldg # 01), who guided me in choosing the best course. Since EDI was the only institute I had visited when I planned on setting on learning driving; Mr. Saqib Ali Saleem helped me determine and opt for the best course. I appreciate his professionalism in this regard.

I am also very grateful to Mr. Rashid Ilyas who had arranged all my classes, keeping in view my tough work schedules and meeting all my requirements.

Last but certainly not least, I am thankful to Mr. Mukhtar, my instructor who had put in a lot of effort in me. Without his teachings, guidelines, and training techniques, I would have not been able to learn driving. He had taught me every rule from scratch, which is commendable.

Without the efforts, support of these three key people, this journey would never have been possible. I am and will be forever thankful to all three of them as they helped me achieve this milestone.

I would thank EDI once again, since I am highly satisfied with the services. I wish the organization immense success.

It is my immense pleasure to share that I've passed my RTA Road test on 1st attempt today on 22nd March 2021.

Special thanks to my guide and instructor Ms. Tayyaba Zahid she trained me with utmost dedication and never lost her cool. She was just one call away to clear any doubts I had. It was a wonderful journey with her and EDI, had a good experience getting trained under her.

One of the best gems EDI has is Ms. Tayyaba Zahid, I shall for sure recommend her and EDI to my friends and colleagues who wish to take license in future.

I am writing to simply thank the institute for providing me with the best teachers and instructors. Especially my instructor Ms. Ismat Perveen Car no. 182. I am writing specifically to appreciate what she has done for me, the patience with which she taught and handled my setbacks. I am forever grateful and hope Allah blesses her with more and more. JazakAllah. 

 I want to give my feedback on my experience during my license journey with EDI.

EDI is one of the best driving institutes in the middle east mainly I done the UAE, just because of your very high standards maintained by your professionals mainly focusing on your customer relationship staff Mr. Bilal who booked my training from Naif and after that Mr. Shakil From Naif Branch who booked my driving class. 

I also would like to mention the name of your JLT Branch Staff Mr. Rahman (I felt very supported by Mr. Rehman during my class bookings, supporting and suggesting the preferred dates according to my availability, I was requesting Mr. Rehman for my training booking always.

I would like to mention all my instructors who teach me throughout because the way they taught me skills is very easy and the smart techniques they used to teach me were very helpful to pass my final RTA road test.

Unfortunately, I passed my test on the 4th attempt but I learned so much from EDI instructors because I gained so much confidence from them. Rahman Yousuf Bhai is the best customer support.

I did my class with Mohammad Irfan and safe to inform you that classes were very helpful in passing the test on the first attempt.

My instructor's name is Mohammed Naeem Ashrat. He is the best teacher in my life. His way of teaching and speaking is lovely. I pray to God for his long life.

I take this opportunity to thank the two gentlemen staff of Emirates Driving Institute who are stationed at Grand city mall for their exemplary orientation about the services provided, good customer care, and satisfied detailed info about your prospects. 

This is regarding my light vehicle training course with EDI. Special and a big thanks to Aisha who is not only an excellent trainer but a great motivator and Ms. Remsha Javed (ladies section).

Today I passed my RTA test on the first attempt and got the license.

I just want to say that I appreciate Ms. Tayyeba Zahid, with her patience and guidance she taught me the skills to become a safe driver. I was nervous about driving especially on the roadways but she did a great job counseling me through the rough spots. I appreciate how calm she is as well as her patience and encouragement.

I will recommend her to my friends, colleagues, and my relatives in Dubai for the driving classes.

I honestly couldn't have done it without her and appreciate everything  Ms. Tayyaba Zahid has done for me.

All the best for the future Ms. Tayyaba Zahid.

Thanks, EDI and RTA.

I'd like to express my gratitude to my female instructors who have been there in my journey of driving license. I would like to mention their names as they were kind, patient, and highly motivated with me. Mrs. Khalidah Parveen, Ms.Sonia and Ms.Ismat Car no-182

Dear Madam Aisha,

Thank you very much for your endless support in helping me in clearing my assessment on 1st attempt. With your guidance and patience, you taught me and the skills to clear assessment. I'm thankful to you for the support which helped me to build confidence in myself and overcome my nervousness.

EDI is my second school to get a driving license. Earlier I was in Dubai Driving School the difference between EDI and Dubai Driving is the bonding between the student and tutor. I was missing this in Dubai driving which I got in EDI.

I once again thank EDI and Miss Aisha.

Today is my parking test(assessment). I hope I will clear that also.

I would like to send my appreciation to you and a special thanks to Mr. Zohaib and the rest of the motorbike instructors team for their great support and guidance. 

I would like to share my feedback for the Platinum course. I joined this course as I was advised by my cousin, who also told me to train under Zubaidah. She was a very excellent trainer, she had patience and was very clear with her directions. She is an amazing teacher that I would also recommend others to practice under her guidance.

Thank you Mam Sukaina for providing me such training that I have passed my assessment on the first attempt. Thank you for the great training. Great presentation style with lots of opportunities to ask questions and talk about real-life examples which all made for a really enjoyable and informative training. This has more than met my expectations. A wonderfully practical training - both personally and professionally.
In the start, I had another instructor and then I’ve been transferred to you, and I couldn’t be enough thankful for having you as my instructor cause today I've passed my assessment because you have always given me this confidence. Thanks Again for all your support and kind words.

I started my motorbike driving practical classes today with Mr. Manu. Mr. Manu is very professional and taught very well in detail in a polite manner. Thanks to EDI and Mr. Manu.

I was happy today because I passed my RTA parking test. Big thanks to Mr. Bilal Ahmad for teaching me how to pass the test and giving good points in parking. Keep up the good work to Mr. Bilal. I did the right choice to pick him as my trainer. And also thanks to Mr. Deep of the Rolla branch for helping me with my schedule. I hope I can be able to pass the final RTA road test soon. :D More power to EDI.

I was a student at EDI. My instructor was Ms. Sukaina. I cleared my assessment test on the first attempt because of her. Her way of teaching is very good. She is very friendly which makes communication very easy. Thanking her for her encouragement and coaching me well.

 I had my RTA road test today and I passed Alhumdullilah. My instructor was Tayyaba Zahid, she taught me from the beginning and I’m glad I chose her on my friend’s recommendation. I understood everything she explained to me. EDI needs more instructors like her. I heard from my friend that she is the best and indeed she is. Thank you so much, EDI and ma'am Tayyaba. 

Today I got my license 01-03-2021

When I first inquired about taking a driving lesson in Dubai, I immediately approached EDI for support and assistance. I advised that I had a driving license back in my home country but it was many years ago so I had a problem driving properly.

However, with the assistance of Instructor Ms. Zarina Patel, I was able to learn and enhance my driving skills again after how many years. I was able to pass the examination such as Smart yard parking and RTA because of the patience and help of the instructor Ms. Zarina Patel. Having said that, I would like to personally thank EDI and the instructor itself for the undying support, care, and assistance that she had given me during the period of my training.

I highly recommend Instructor Ms. Zarina Patel and get enroll in EDI for those who are willing to take a driving license. You will be successful in your journey.

Special thanks to my instructor Ms. Zarina Patel today I can get a license because of her hard work and patience and leadership skills.

I just want to share that after much effort, I successfully obtained my UAE Driver’s license, and this would not be possible without the help of my favorite EDI instructor Ms. Sukaina. I had gone through many instructors throughout my driving course (not only in EDI), and I can say that she is an excellent teacher. She had been patient with me throughout my failures and mistakes. She believed in me even when I was ready to give up myself. She pushed me and gave me the motivation I needed until I improved and finally succeeded. Without her, I would not have been able to get proper knowledge and confidence to pass my final toad test. So I would like to thank and extend my appreciation to her if I can. EDI is lucky to have a teacher like her.

Good morning, today I passed my exam for the first time. I want to say thank you to the school and of course my teacher Instructor Zubaida. I choose the Platinum course and I’m very happy. I got excellent knowledge from Zubaida and I passed my exam for the first time in 6 days only. Thank you, EDI! I will recommend you to all my friends.

I just wanted to send you a quick email to thank you and your staff for an enjoyable and professional driving course from EDI. Last week, on Thursday, Feb 25, I got my Dubai driving license. Al Hamdullillah.

EDI has very good instructors especially Mam Tayyaba Zahid, who was assigned to me for extra classes after my 1st RTA road test failure. She was extremely professional, friendly and I believe I am a better driver and passed my driving exam because of her useful tips and advice provided during lessons, which helps me tackle my mistakes.

I want to say Thank you Mam Tayyaba for allowing me to have my confidence increased.

Please pass on my thanks to your instructors, and most importantly, Mam Tayyaba Zahid - an Instructor your company should be extremely proud of!!

Last but not least, I would recommend Emirates Driving School EDI, to anyone who wishes to have a driving license in Dubai as EDI is the best driving school.

I would like to give a very excellent comment to your customer service staff. If I'm not mistaken her name is Henna, she was very accommodating, her audio is very clear, she can easily understand what I am trying to say, she was so very kind. She has words of honor, when she told me that she will get back to me for an update, after 30 mins. right away she called me with positive feedback. She is a very well-mannered staff to handle me. Two THUMBS UP for her. She did a very good job. KUDOS for her performance.

As a customer, I believe it's my moral responsibility to give feedback on the service I have received from the institute. 

When I came to the UAE I was new to the country and as a Sales Manager, my job requires a driving license. I didn't have any knowledge about the driving schools in UAE like which is a good school, which is an average school, how trainers are in these schools, how the tests happen etc. I visited around 5 to 6 driving schools in different locations without  Google's opinion. Since I was new to UAE and didn't have any knowledge on how the tests are conducted, naturally I had a lot of queries.

Out of all the schools I visited, Emirates Driving Institute was the only one that took a complete briefing session for me for around 20 mins and clarified all my queries in their institute. That is when I decided I will enroll in EDI.

From the time I enrolled till I got my license, in every step of the institute, the instructors ensure I am well versed with UAE traffic laws and how to drive safely. I have cleared my theory test and my road test in my first attempt because of the guidance from the institute. I didn't even realize when I enrolled and when I got my driving license.

Being one of the elite and most reputed driving institutes in the UAE the institute keeps up its commitment to deliver the best experience and service to its customers. I will always be proud to have associated with Emirates Driving Institute.

Thank you very much for the support offered by EDI and especially Mr. Sattar Ismail throughout the driving training course for my daughter Manasi Ashok, who passed the RTA test and obtained her driving license. The structured training and guidance offered by EDI deserve special mention on this occasion. We also thank the trainer Mr. Shamsu Mia Wasiur Rahman for being a wonderful trainer. Thank you again, Mr. Sattar, for your support and helping hands whenever required.

I would like to thank Mr. Shams from Emirates Driving Institute's call center for his great sense of helping. He is very professional. Employees like him are the REAL ASSET to the organization and add great value to the Emirates Driving Institute. From the bottom of my heart, I would like to appreciate Mr. Shams. I sincerely thank Mr. Nouman (Night Course coordinator) for his great customer service-oriented behavior towards customers/ students. I would like to appreciate his dedication & commitment to his job. I think over 200 students are approaching him daily for the night class & queries, and with much patience, he is taking care of all the students. He works with high dignity &integrity, a highly professional way of approach from Mr.Nouman Sir. Employees like him are the TRUE ASSET to the organization and add the highest peak value to EDI. With much respect, thank you & highly appreciated for Mr.Nouman sir. In one word I can tell about Mr. Nouman Sir is an all-rounder of EDI. 

I, Mifra Umair, a student of EDI (Qusais Branch), got my driving license last month (dated: 17th Jan. 2021). I would like to appreciate the efforts of my driving instructor Mr. Syed Ejaz. Without his excellent ways of teaching, it wouldn't be possible to get my driving license on the first attempt.

Also, I would like to thank the humble EDI staff for guiding me as needed, especially Mr. Shakir. It was a nice experience throughout. 

Thank you for your kind support.

I have passed my driving test - the first attempt - on Monday under RTA Officer Mrs. Fatima's supervision. 
Although garage parking was difficult (6 attempts!), the whole school, not only my instructors, was encouraging and patient with me. I was afraid of driving, and Mrs. Iqra and Mrs. Tayyaba were very important in showing me it is possible! Later I've trained with Mrs. Shereena, a pro-active and very attentive to details instructor. She is highly skilled in observing the student from emotional status, body posture, and what is lacking for perfection. Ms. Candelaria is also a pro-active, highly experienced given also she is at EDI for more than a decade, a connoisseur of all roads in this city! She has a rare talent of, not only give us confidence as new drivers but also pointing out our mistakes, correct them, and getting us to a pass. Finally, I would love to convey my regards to all the Call Center people. They are very kind, pro-active and incredibly efficient. The girls at the Women Office: Ashma, Josephine, and all the others I cannot name here. They are the loveliest. In the same area, the cleaners keeping all so clean and nicely organized. The snack bar. Also all kind and welcoming girls. Also the coordination under Mrs. Yasmeen. Always attentive to our needs. Mr. Rashid and all of the others in the parking test. The security guard making sure we were safe from COVID! Amazing. All the people at the reception. Always with a positive attitude for the students. Also everyone in building 4. Thank you! I LOVED all the processes and would recommend EDI whenever. Congratulations on such right choices on the instructors, especially Mrs.Candelaria (Candy). Thanks again and I hope to reattribute all of this being a safe driver

I have recently cleared my RTA road test and I want to especially appreciate my instructor Mohammed Irfan. He has been extremely helpful, motivating and his techniques are commendable. 

I had never driven a car before and I have learned with EDI and therefore I wanted to take out time to acknowledge Mohammed Irfan's guidance and support. 

I passed my RTA road test on Friday 12/02/2021. I would like to thank Ms.Sukiana; she is very professional and not compromising on mistakes during the training session. I gained confidence and vehicle control under her guidance. I would also like to thank Ms.Edna (EDI supervisor) for helping me with scheduling classes and tests.

I had a great experience and was met with superb customer service by Zain-Ul-Abideen. He was very proactive in solving my issues and made sure I had a smooth experience. 10/10 for Zain.

Good day! It's always been a pleasure talking with Zain at EDI. He has always provided the right path and guided me step by step and has always been patient and understanding. As an employee at EDI, he seems to be dedicated. Wish you a good day ahead!

I recently got my license to ride a motorcycle after completing my training from EDI. 

I am writing to provide my feedback on the entire experience. I registered in August and started the actual yard training in December. I haven't ridden a bike for the last 16 years and was very low on confidence. 

However, when I started training my instructor Mr. Gollamandala Kumar Ratnam explained the controls to me, the rules with a lot of patience, and even when I made mistakes repeatedly, he kept motivating me and inspiring confidence so that I can learn and do well at riding. 

I am grateful that all along with the training he kept a strong emphasis on safety and following rules and hence I am very certain that it will stay with me for a long time and I will have a safe journey as a rider. 

I will take this opportunity to thank the entire EDI team for a wonderful learning experience and also Mr. Kumar for being such a "Great Teacher"

I am happy to say that today was my first day of training classes with Mr. Imran. He is an excellent person in teaching me everything. Much appreciated.

I just had with your call center representative - Zain and he helped direct me through the login and the online portal. Thanks, guys for all the help.

I recently cleared my motorcycle classes from the EDI Qusais branch. This is an appreciation of Motorcycle class booking staff MR. Walter Shad. He was very supportive and has been very cooperative and patient with me. Thank you Mr. Walter Shad. God bless you.

I just passed my Road test two days ago and got my LMV manual license. I would like to thanks EDI and especially Mr. Muhammad Waqas. He was with me through my all journey. He always motivated me and always helped me. From the day of registration until I got my license, he was always supporting me. I will never forget his kindness and professionalism. EDI will always be at the top if he has people like him. In the end, thank you very much for such good services. I will recommend my friends and family members to Edi and Mr. Waqas.

I am really happy to pass my road test on the first attempt. Tayyaba Zahid has been an amazing instructor, so professional and very patient.  I will recommend her to all my friends and family!  

This is a token of appreciation for the EDI instructor that I got for my driving training, Ms. Sukaina. It was a great experience being associated with EDI. 

My instructor Ms. Sukaina was extremely professional and reliable. She made me comfortable and confident in driving and taught me all the precise skills to become a safe driver. Her patience and knowledge helped me a lot to achieve my dream stress-free. 

Thanks to all the EDI staff who were very friendly and helpful throughout the process. Thanks again for providing me with such a great trainer as Ms. Sukaina. Without her, I won’t have cleared my test in the first go.

I am a student of EDI since November. I rang your call center a few days ago to reinstate my classes as I failed my assessments twice and I am starting to feel frustrated. Zein assisted me and went above and beyond in booking an instructor. He did not just answer my queries but explained to me the rationale of things. Seldom when I get to speak with someone like Zein. Thank you for your positivity :) We need more of you in the industry. Thanks for your help.

I'm Sreya and I'm 18 years old. I was a beginner when I joined EDI for driving and I had gotten Ms. Juliana as my training instructor. She has been the best training I could ever ask for and I'm really glad that I got her. It's because of her that I'm confident enough to sit in the car and drive around. She made the entire training and learning process easy with her techniques which made it easy for me to get the proper steering control and made the parking process easier. She cheered me whenever I did something good and at the same time pointed out my mistakes and corrected them when I did it wrong. Other than that, she made the entire training entertaining and enjoyable which helped me get extremely comfortable. Thank you Juliana for your everything. 

Hello! I had my driving test today at 7:45 am and I cleared the exam in my first attempt. All thanks to the training and instruction I received at EDI. 

My trainer was Ms. Tayyaba and she was exceptional. She was very patient and used diagrams to explain when I made errors. She demonstrated the correct techniques, kept repeating the routes till I improved in doing the maneuvers, and was always letting me know even minor areas to correct. I am so fortunate that I was able to book classes with her before my test and I am thankful for the practice that she made me do.

Many thanks also to EDI administrators, booking coordinators, and instructors who encouraged me to keep focused and complete the course.

Alhamdu Lillah! That was an awesome experience with professional trainers like Gouse brother, Khuram, Mr. Naveed and Mr. Manu. They were so helpful and supportive throughout my journey. Am sure these superb trainers will definitely be a great asset for your institute. Wish them all the best. Thank you so much for excellent support and training.

I am very happy now. My instructor, Mr. Javaid, gave me good training and habits. I am thankful to you for giving us a good environment and free bus service. God blessed you. You are the no 1 driving school in the whole world!

Thanks to my instructor Mohammad Irfan, God, and the Edi team. I cleared my RTA road test. My instructor worked very hard with me and his tips helped me in the tests. I dedicate my performance to his efforts. Shukran!

I passed my EDI road assessment on my first attempt! Sukaina ma’am has been the best instructor in teaching me with kindness as well as ensuring I’m a safe driver. She motivated me even while I made mistakes and ensured I was never discouraged. She has prepared me mentally to be a safe driver and her voice will always be in my head while driving.

I recently cleared my motorcycle classes from the EDI Al Qusais branch. This is in appreciation of Sir Ayaz's team including Sir Zuhaib, Sir Gouse and, Sir Khurram who are very supportive. They were very cooperative and patient with me. Thanks a lot, Sir Ayaz and your team. May Allah bless you!!  

I would like to send my appreciation to your well knowledged, highly motivated, outstanding customer-oriented, Mr. Mahmoud Ahmad from the call center. 

My name is Viola Fernandes and I had enrolled myself in EDI in September 2020. I started my driving class in November and my instructor was Mr. Shibu Krishnan. 

I have never sat behind a steering wheel my entire life as I had fear of the road and speed. My first time was with my instructor. Mr. Shibu was very patient with me from the very first day. He trained me so well that I used to wait to drive on the road. And because of his teaching and proper guidance, I passed my RTA final exam on the first attempt.

Neither I nor my family could believe that I got my license on my first attempt. All my credit goes to Mr. Shibu. He is an amazing instructor/trainer. I wish him all the very best for the future.

I have passed my RTA road test today, 25/01/2021, under the guidance of Ms. Tayyaba Zahid.

She is an efficient and very well-mannered instructor, who is caring and loves to teach her students. She corrects our mistakes wherever necessary. She is very friendly, punctual and wishes us to pass on our first try. She wishes only the best for her students. Tayyaba Ma’am makes driving fun and interesting. She always adheres to the UAE rules and regulations on the road and makes sure that we drive in a very comfortable atmosphere. She gives us crisp tips for safe and healthy driving on UAE roads. Would highly recommend her to all other students. 

She is a superb and excellent teacher!

it has been a pleasure to speak with Mr. Zain to solve the problems, which I was facing throughout assessment tests. I would like to take this moment to emphasize the exceptional service provided by Mr. Zain Ul Abidin. He has been extremely helpful in solving the issue. He clearly understood my needs and he acted so quickly, which is highlightable. He collaborated well with the concerned team of EDI to solve the issue.

He is an excellent asset to EDI. I will highly recommend Mr. Zain from EDI to everyone looking to get a driving license from UAE.

I took the test and got my driver's license thanks to my teacher Nafja Nesaba. She is very respectful and well trained. She taught me lots of things that I didn't know. Her training was great and you are very lucky with this teacher. Thank you for your kind treatment.

My training with Mr. Asif Naqab Shah was very good. He was very dedicated to me and gave his best from his side. It was a great experience for me to learn driving from him.

I recently cleared my motorcycle classes from the EDI Qusais branch. This is in appreciation of instructor Mr.Gouse for my yard classes and Mr. Khurram for my road classes who was very supportive. He has been very cooperative and patient with me. And most respectfully Sir Ayaz Khan And all of the Motorcycle course staff are very cooperative and helpful. I passed the yard test on the first attempt because of the respectful teacher. Now my road classes are running. I hope that I will pass the road assessment test and final test for the first attempt because of all these respected teachers and by the grace of Allah Almighty. I am grateful to Sir Ayaz and his entire team.  

I recently passed my Final Road Test. I would like to take this opportunity to thank EDI for a fantastic and amazing experience during my journey of getting my driver's license. It was fun and it will be a memorable experience for me. 
 
On top of this, Mohammed Irfan - an amazing person let alone an instructor, very calm and collected exactly what you need when learning to drive especially as I’m such a nervous driver! He was very kind and caring to me and always pushed me when it came to driving. He is a strategic instructor, with good teaching skills. He was polite but harsh at times which helped throughout my lessons. Couldn't have wished for a better instructor. I would 100% recommend him to anyone that’s looking to do driving lessons.

I would like to put in a positive word on Mr. Malik for his extra efforts to assist me in learning how to drive. 

He is not only a well-informed and patient teacher but he is also very helpful as he puts in the extra effort to send me videos and infographics to help me drive correctly and perform better on my tests. 

During every lesson, I knew what areas I needed to focus on to improve my skills and safety on the road. After each lesson, we would revise this and keep track of my progress. 

He never complains or gets frustrated. I have gone from a state of complete incompetence to confidence while driving in a matter of under 10 lessons.

Yesterday he came out and met me with a hot coffee to drink before my lesson. It made me so happy.

I give my thanks to EDI for gifting me with such a great driving instructor.

I recently received my Motor Bike training and license through EDI Al Qusais Center. I would like to explicitly mention and thank my instructors Mr. Naveed and Mr. Khurram for their extraordinary support and guidance throughout the training program. I was mentored and trained by both my instructors most cordially and professionally. The training I received and the overall engagement with Mr. Naveed and Mr. Khurram is a reflection of the very high standards that EDI has set for its training programs. I would like to thank both my instructors and EDI management for the excellent training experience – thereby making me a safe and responsible Motorbike rider.

I am really happy to join EDI. I appreciate your all staff members who are very cooperative and friendly. My instructor Ustad Mr. Shamsu Miah Wasiur Rahman is a very very nice person. He is very careful about driving instruction. He is very sincere and a very cooperative person. He guides me very sincerely and properly. His way of talking is very lovely and polite. I am really happy to join EDI and always suggest to my friends and relatives as well as my known people in the future to only join EDI. May God bless my instructor he lives a long life. Thank you to all of the EDI team.

I passed my final road test and RTA smart yard test on the first attempt. And I happy to inform you that this all is possible just because I have good training instructors (Ms.Sukania). She gave me confidence, good training, and important tips about driving during my training. She is a really good instructor. If anyone I know asks me for opening a driving file, I will refer EDI to them and I will tell them to take their driving classes with Ms. Sukania. Because she is the one who changes my mind towards the female driving instructor. My experience with EDI was amazing. 

I would like to share my happiness with EDI. Today I passed my internal road assessment test. My instructor Mr. Malik taught me very well to learn driving skills. I am glad to have a good instructor like him who was patient and friendly. I had chosen the right institute. EDI Al Quoz has a good environment with nice staff.

Today I passed my final road test on the second attempt. I am thankful and must compliment my instructor Mr. Liaqat Sadiq Muhammed Sadiq of the EDI Al Quoz branch. He is a really good teacher. He noticed my mistakes calmly and advised me how to avoid them. His cool and calm approach in teaching helps pass the test.

I had classes with GOUSE SIR. He is an amazing sir gets in to the person and explain very impressively and calmly and according to the students understanding if I were to give marks will give him the top score Thank you very much.

I would like to tell you about my feeling of complete satisfaction with the performance of Mr. Abdullah Al-Zoubi and his professionalism in teaching leadership in terms of style, calm, high morale, the accuracy of the information that he exhibits and reflects it also on the student. Thank you, Mr. Abdullah, and congratulate the institute for having a teacher like him.

Thank you for your guidance and training, I have cleared my Final Road Test on the first attempt though it was after a long and tedious path which only made me a better and safer driver. It will always be a memorable moment of my life when I first got in my hand the Licence to drive in UAE and EDI is part of such a moment. I thank all, Managers, Supervisors, Teachers, Staff, and Mrs. Edna for support, encouragement, and motivation. Thank you, EDI for providing the best training.

I would like to thank my trainer, Mrs. Nefdja for her effort in my training to pass the RTA final test on the first time.

I take this opportunity to thank EDI motorcycle supervisor Mr. Mohammad Aijaz Khan for his words of wisdom, focus on safety, and timely instructions.
My excellent instructor, Mr. Naveed Aslam, for his guidance and support throughout my training assessment and test. To ride a geared bike and master it, was my childhood dream and I took a bold step to learn. I passed my yard test. Due to personal reasons, COVID lockdown, and EDI moved from Port Rashid, I couldn't pursue my assessment and road test. I took a break and almost gave up not riding a bike as I lost both my Mom and Dad in a year. 

One of my biker friends inspired me to complete it. I took my permit again. I got Mr. Naveed Aslam as my instructor. Due to a gap after my yard test, I almost forgot everything. But he patiently taught me all the basics and boosted my confidence with his encouraging motivating words in every session. He promptly noted where I made mistakes and gently corrected and very professionally. He made my riding experience very pleasant. Right from wearing the right shoes to riding, the position, speed, signal, head check, pedestrian crossing brake, accelerator, clutch, and coordination. He repeatedly guided me in every session through a Bluetooth device. 

By Gods' grace, I did not fall from a bike or put my right foot down all through my training because of Mr. Naveed's expertise in riding a bike. 
I would highly recommend him as an instructor for any lady who likes to learn to ride a motorcycle. 

Mr. Naveed, during my learning session, was kind & firm in his training methods, well mannered, a good motorist, disciplined and professional. And with his guidance, I got my motorcycle license on the first attempt with no mistakes. Mr. Ghouse, who was on duty during my road test, arranged my bike for the test, made sure I was comfortable, and kept encouraging me to relax and take my test was so helpful. He also showed the same care for all the students who took the test that day which is commendable.

I thank God for his grace to accomplish my childhood dream and make my daddy proud. my sincere thanks to Mr. Naveed for his dedication and hard work to achieve my dream. Mr. Naveed put a smile on my face and I've never felt so happy in my life when I got the motorcycle license in my hand from building 4. 

I would like to extend my gratitude to Mr. Walter for his support to schedule my classes right from Port Rashid to Quaisis and all other instructors Mr. Zohaib, Mr. Manu, Mr. Khurram, Mr. Ghouse, Mr. Siddique, and Mr. Faisal they were so hospitable, cheerfully serving every student without any indifferences and ready to assist and serve in the yard whenever anyone needed. the whole atmosphere in the EDI yard is motivating, professionally run, and pleasant. Which helps every student to achieve their goal and go to the next level in Life. EMIRATES DRIVING INSTITUTE is Phenomenal

Hello Dears. First, I would love to say BIG THANK YOU for all the professionalism I saw through my learning journey with the great Emirates Driving Institute Customer Service representatives, Call center representatives, Admins representatives, and Instructors teams representatives. 

Altogether, they have managed to give me the support that I needed to come across this challenging task, and they have all make it their business to help and support me as if I'm one of their own family.

They have made it easy for me to start and finish only in 50 days. Wow, that was awesome knowing some of my friends lasted for almost one year to get the license, and some still trying to get the license until now. 

I wanted to list out the Emirates Superstars who supported me during my EDI great experience. 

• My EDI Pre-Evaluation Instructor, Mr. Abdul Majeed ''He gave me confidence and guidelines to start'' 
• My EDI Training Instructors, Mr. ''Ahmed Elsayed M. El Shalkany'' 
• My main instructor helped me to know what is needed to drive safely on the UAE roads. Mr. ''Esmail Naji Mohd Al Haidari'', my PM instructor who supported me on how to drive at night. Mr. ''Abdulhalim Samir Mohamed Ahmed'', my instructor for the parking refreshment session. Mr. Mansour Rezk Mohamed, my instructor for the highway session. 
• My EDI road assessment test instructor, Mr. 'Majed ' gave me the boost to trust myself and encouraged me a lot. My EDI Smart Parking Instructor, Mr. Ayman 'That man is a unique caliper, who saw that I'm in tension not to make any mistakes and the way he supported me it gave me the confidence that I needed to pass the smart yard test easy, I only failed one and for minimal mistakes but I got through the very next try. 
• My EDI Call Center representative, Mr. ''Kareem'' 'I gave him the nickname'' The lucky charm'' because whenever I call for any support or to book my next appointment, most of the time he was the one who picks up my call and the next step is easy because he is the one who booked it and arranged for it ''The lucky charm'' 
• My EDI Customer Service representative, The Superstar ''Mariam'', really no matter what I say, I can't give this lady what she deserves, her kindness, caring and passion for supporting anyone, and her amazing way of communication and her great smile. They all probably won't remember me but; definitely, I will. 

My great Emirate Driving Institute Team. I'm proud that I'm on your long list of graduates. Believe me, whenever anyone will ask about the driving license or how to get it, your name will be always the first one to be recommended. Thank you all for the great support. 

My favorite instructor Goush sir is the best motivator and very cool. I think he is the #1 instructor in EDI!

I would like to take this opportunity to thank the following gentlemen for their efforts & support during my journey with EDI:

1) Mr. Gollamandala Kumar Ratnam: My instructor for most of the training was Mr. Kumar and I enjoyed learning under his guidance, experience, and expertise. The skills that he had imparted were incredible and the way he taught the technicalities was brilliant. I remember the lessons he had taught on paper for the on-road training were vital to become successful and a safe rider. Kumar sir understands every student, their background and provides them learning accordingly. I have many years of motorbike riding experience but I am humbled by Kumar Sir's training and I can say with pride that I have become a better rider learning from him. He is being very well assisted by Altaf sir. EDI should be proud to Kumar sir as the head of the motorcycle school at the Al Quoz branch. 

2) Mr. Moinuddin from the Scheduling Team: Initially, there was a major issue with EDI systems because of which I had lost close to two months and also had to take up the theory exam twice. To correct this situation, Mr. Moin was constantly following up on my progress and ensured that all my classes were scheduled at the soonest possible to avoid any further delays. I sincerely appreciate Moin's & Mr. Rizwan's support. 

3) Mr. Bader - the Examiner for the RTA Final Road Test: Mr. Bader rides his beautiful Harley Davidson and rode to the test center on his HD. I was very impressed with the fact that the examination was being conducted by a real motorcycle expert and my skills will be judged appropriately. Once the tests were completed, Mr. Bader gave his feedback to all the 16 test-takers personally. He made notes on the strengths and weaknesses. The way he had interacted with each of the students was remarkable and very encouraging. He instilled confidence in the ones who failed the test and words of advice for new license holders. I am very happy to say that RTA has selected a gem of a personality for this critical role. I wish him safe rides and a bright future. 

Best Wishes for a prosperous 2021. 

This is regarding the good atmosphere and the good support provided by you on behalf of your esteemed organization. I would like to thank you for all the support and within time completing the course. It is a special thanks to the instructor Mr. Anwar who had taught me very well and was very strict on the rules and safety. Thank you for all the hard work you have done. Mr. Anwar was very punctual and he always picked me up at the exact time. He had taught me the integrity of driving skills which I had not known even after 25 years of driving in my country. Mr. Anwar taught me that safety is the most priority and the rules and the road signs are key to successful driving in Dubai. He never taught me how to pass the exam as he was keen that I should know everything and do natural driving on the test. He is a brilliant instructor..thanks to him for it all. I would like to thank you Mr.Munsif for always being helpful on my calls and responding well and thanks to your entire team. Thanks to the gentleman who came to take my assessment test who had asked me to relax before going for the test, it helped. I am happy that I joined the Platinum course of Emirates Driving Institute and I will recommend all my friends to join EDI for purposeful driving class and License. I received my driving license within 21 days. Thank you once again ...and All the Best.

I would like to give my feedback and testimonial for Mr. Gulam Fleet no.68 that he is an excellent instructor and I could pass my RTA parking and RTA driving in 1st attempt only due to his excellent teaching skills. When I took classes with him I was miserable at lane changing but he taught me very well to control the car and to change lanes well. I would also like to give feedback for Mr. Naveed fleet no.125 that he is an excellent instructor to learn to park. I learned parking from several instructors male and female but among all of them, he was simply the best for learning parking techniques.

I am glad that I passed my RTA road test today and wanted to wholeheartedly thank EDI for providing the best environment for learning and excellent instructors. I want to especially thank Ms. Tayyeba Zahid for her skillful training and the kind of confidence she pumped into me while on road. It was her sharp judgment and advice that I was able to avoid mistakes in the exam. I also want to thank Ms. Madeeha for her calm and relaxed way of training me for the parking test. It helped out a lot to clear easily the smart yard test. I also appreciate my instructor Salma Jabeen and my class coordinators for all their help and efforts.  I can always recommend EDI to my friends as the best driving school.

I would like to give big thanks and appreciation to Mr. Francisco at the registration stage & my instructor Mr. Habib for his amazing skills, knowledge, and patience! Thanks!

I’m glad to do training in the EDI Al Quoz branch. I am lucky to have my instructor, Mr. Islam, as he pinpoints each thing which I’m not doing right and then guides me with the tips to correct and practice properly.
 
I’m in my final review class today with my instructor and I assure you that I have improved after the training hours spent with him. At the same time, I wish all other students the best driving experiences with their instructors and have a safe drive.

I had a very good session and the training was well delivered. 

My journey was very good with EDI. I appreciate the EDI teams and instructors, especially Sir Gause Moinuddun and Sir Zohaib. I was well instructed. It's with their help that I have got a bike riding license. Thanks Sir Gause, Thank Sir Zohaib, Thanks EDI.

I just passed my driver's test and finally have my driving license. I would just like to thank the staff of EDI for making this journey such a pleasurable experience for me. I was a beginner and was assigned to be Mrs. Zobeidah Noori Bijan's student and she is an amazing instructor. She was very helpful in showing me how to drive, and she was a very kind instructor. Her classes were informative, yet at the same time very enjoyable and I was always excited to have my class with her. I was allowed to drive the Bentley Bentayga and it is my dream car that I hope to own one day, so it was really fun and I am very glad I got to experience driving it. The staff was all amazing, Cornelia was very welcoming and was very helpful when assisting me with booking. The examiners were very kind and reassuring which was very calming before an exam which allowed me to drive comfortably and do my best. EDI is an amazing driving institute and I will for sure recommend it to friends and family. I was recommended by family and I am very glad to have worked with EDI staff.

Good day! I would like to share my experience with Edi School in Al Quoz Branch. For the first time until I got my license last December 24, 2020. I was so excited and felt nervous at the same time. I faced some problems like having a hard time getting appointment training and exams and it took me 5 months but your employee Ms. Sheryl in the Customer Service was very helpful. She booked me immediately once there is a canceled appointment or available trainer, she was so helpful and very easy to approach. 

I am a first-timer student at that time and when I fail the exam I feel discouraged and disappointed. However, my trainer Ms. Malika gave me useful advice and lifted me so that I can do it. I cannot forget what she told me "the more you fail the more you learn" which is very true and well said. 

Also, I would like to appreciate Ms. Faridah for being fair to everyone and showing her dedication to her work, before she took the exam she tried to calm the student and she gave some advice. And lastly, the 2 Guards who're always smiling and approachable when I entered the school.

Please pass my appreciation to your employees, I would recommend this school to my colleagues, friends, and family. Thank you so much for being part of my journey.

I would like to write just in appreciation of my instructor Mr. Muhammad Sabtain Karim. Muhammad has been very helpful in teaching me. His communication skills are very good and he always ensures that I understand everything. I passed my final test because of him.

I would like to appreciate and thank EDI for the guidance and training methods because today I passed a road assessment test. The staff of EDI very friendly and helpful and always eager to help. I would like to thank my trainer Mr. Ikramullah for the guidance and training provided me during classes. His method of training is excellent. He always guided me with practical diagrams which gave me more clarity about the rules and regulations and always motivated me even though I had never driven a vehicle before.

Dear EDI Team, Yesterday, I happened to inquire with your call center about the training classes for beginners and was pleasantly greeted by your call center representative Mr. Royal Mascarehas. I would like to appreciate the in-depth details of the courses and the various options suggestions provided by him. The most important thing to be noted is, the explanation was very lucid, polite soft-spoken, and loaded with patience. Every query of mine was addressed in-depth, professionally and continuous information without any gap or hesitation, that too assisting me for over 40 minutes pleasantly. Hats off to the staff Mr. Mascaranhas, the first point of contact itself got me on board with EDI and avoided me from window shopping with other driving institutes. All the very best to Mr. Mascarenhas.

I would like to appreciate my instructor Ms. Tayyaba Zahid for her excellent teaching skills and, hands-down, command of driving. She has been no less than a blessing for me. I am amazed at how honest she is with her job and how much effort she puts into ensuring that her students can learn 100% during the lessons and are upskilled by her instructions. The kind of confidence she gives her students and polishes their skills is unparalleled. She deserves to be appreciated in every possible way. I managed to pass all the tests on the first attempt, only because of the way she taught me and ensures that I completely understand all the safety rules and regulations along with driving skillfully. She didn't leave any of my queries unanswered. I passed my RTA parking test with zero minor errors even and was even appreciated by RTA for 100/100 performance in the test. I would give all the credit to her because of her dedication towards her students and her honesty towards EDI that she doesn't leave any stone unturned to provide her students with no less than "BEST" training. Ms. Tayyaba was assigned to me, my experience was the opposite and she is extremely skillful and focused. She deserves to be appreciated on all the possible platforms and she is among those people who are keeping the name EDI high and do their absolute best every single day without a fail. Thank you Tayyaba for being true to your job and being the BEST EDI instructor. I will forever hold your name in very high regard for teaching me so well and making my experience a joy ride at EDI. 

Mr. Altaf is a great instructor, he is patient and supportive to all his students in the class. He is dedicated to all and specifically his work from his heart. I recommend him to all future friends applying for driving licenses.

I would like to share my amazing experience in taking driving lessons with my fabulous instructor Zubaida. She was very professional, dedicated, and she helped me a lot with learning the rules and she was patient and made my learning experience very positive and valuable. I would also like to thank Cornelia and Musaad for all their help and dedication for contributing to a truly valuable experience as they followed up in all the appointments and were very welcoming, and attentive. Overall, the Platinum experience was an amazing one and I am glad I enrolled and would recommend it to others. Thank you EDI family and all the best.

I cleared my test today. I would like to thank my instructors Zohaib Shabeer and Manu Thankachan for the excellent training that they provided which helped me clear the tests on the first attempt.

I want to thank you EDI for you great service that you give. I’m so impressed by how helpful you are and make the information clear. I like my first training with Mr. Shahid and got many details.

I would like to thank you for all the support we had from your team, especially from Mr. Hossam Hassan. He was in contact with us in all the steps till we get our driving license. I wish all the best for the EDI family!

It was my first class today and enjoyed it. My instructor was a nice guy. Right from online registration, online payment, online, etc to the theory test and then classes booking just on a call, to attending my first class, my experience with EDI is just awesome! 

The entire EDI Training experience was amazing. My trainer, Ms. Zarina Patel was excellent. She gave me very nice training and my learning experience with her was very enjoyable and nice. She was very easy to talk to and made me feel very comfortable. She was very sweet. With her help and motivation, I was able to give my best in my RTA test and passed on my first attempt. The EDI Staff was also very nice. Overall my driving and learning experience was made very memorable.

Choosing Emirates Driving Institute was the best decision I have ever met. One of the most amazing driving institutes, a very professional team, the most patient and qualified instructors. I would like to thank Ms. Sukaina, Mr. Sharafudeen, and other teams for their assistant. Ms. Sukaina is Highly recommended!

This is Tousiya, a student under the instructor Ms. Mahjabeen. She taught me very well. Every rule she made me practice many times, especially in parking. So am well satisfied with her. Thanks a lot for providing me such an instructor.

I am a shift duty course student. I had my RTA final road test today and I passed on my first attempt, alhamdulillah. My experience throughout the process of attaining the license was simply amazing. I enjoyed each step of it. I was assigned to the instructor Ms. Tayyaba Zahid and she explained the rules and regulations of traffic very well. She was very calm and corrected my mistakes whenever I made any errors. She was so patient with me and encouraged me from my first class till the last day of my training. Moreover, I was a shift duty course student so I had various instructors for each class, but the best instructors I ever received were Ms. Tayyaba Zahid, Ms. Julianna, and Ms. Fatemeh. I had the majority of my classes with Ms. Tayyaba and I am very glad. I had my RTA parking test on 22nd November, and I passed on my first try. All thanks to the details Ms. Tayyaba provided during my parking training. I am very thankful to all the instructors who helped me throughout this, especially to Ms. Tayyaba Zahid and Ms. Juliana for always encouraging me. If my friends or family approach me for training advice I would suggest Ms. Tayyaba Zahid as their instructor.

It has been yet another wonderful experience obtaining my motorbike license this time around with the help of EDI. I take the opportunity to sincerely thank the efforts of the members and staff of EDI. In particular, my motorbike instructors Manu Tankkaachan & Shoeib have been extremely supportive and guided me to achieve my license with full confidence. I express my gratitude to them and appreciate them for their honest and sincere roles to aid & guide motorbike students. It is quite obvious that these are the stars of EDI that spread the general good reputation of EDI with their considerate and humbleness.

I would like to thank the trainer, Mr. Yasser, for his great efforts regarding the information he shared with me today and for the way he did it as he's making it very simple and easy. Thanks again for this experience.

Mr. Sami and Mr. Rafi both are excellent instructors. EDI is blessed to have such great teachers.

My first training class is very good. My instructor Ms. Saima was very good at teaching me the instructions and precautions of the driving class. Looking forward to a happy learning environment.

I decided after 7 years of living in Dubai to get my driving license. Unfortunately, my license couldn’t be converted & I had to do 10 hours classes. & guess what I drive manual gear. I continued the classes until I failed the assessment. At that time I was introduced to Nasir Moh. Khan. I must say, I was quite lucky. Nasir introduced me to Abdullah, who is a supervisor & with whom I took the additional classes. I passed my assessment. Next was the smart yard assessment which I passed with the assistance of Fareeda. She‘s very kind & fun & knows how to make someone like me, who hates tests, calm down. At my RTA smart yard test, I failed the emergency brake & garage parking test. On my 2nd trial, I passed the emergency brake test, but a saga of failure in the garage parking test started. I lost count. It was driving me crazy. & it was not easy to get an appointment, especially for manual gear. Nasir was the man again. The same way he assisted me in booking my mandatory as well as optional classes, he introduced me to Ghassan, who was always able to find me an appointment to redo the test. By that time, the smart yard guy as well as the RTA examiners already knew. The big failure in garage parking. & guess what all my life I have been I have been garage parking, but when I got to the smart yard, I always failed. If I remember correctly it was my 7th attempt when I finally did it. It was weeks since I last had a session with Abdullah & now I had to do 2 more hours to qualify for the road test. I even decided on an additional 2-hour optional class. Nasir stepped in again & he was able to allocate the 4 hours on the days I chose with Abdullah. Finally, I chose Saturday for my test. Again, with the help of Nasir, I got what I wanted. & I passed!! My advice: For booking your test appointment, go to Nasir. He will always try his best to accommodate you according to your preferred days. If you are not comfortable with the instructor, don’t wait, please ask for someone else. My recommendation for instructors is Abdullah Zarei Gholam Zarei & Fareedah. I prefer men instructors, yet Fareedah is awesome. And if you are facing dead ends, ask for Ghassan, who is great support. Thank you to everyone, Nasir, Abdullah, Fareedah, Ghassan & the guy at the smart yard. Also, thank you to the RTA examiner.

I cleared the school assessment yesterday, so just want to share my feedback with the most deserving people. First of all, I would like to thank Mr. Mushtaq (Technical head), he behaved and motivated like a grandfather. Secondly, Mr. Syed (Instructor), Mr. Indrajith, and Ms. Saira Wahid (Examiner). They all served the best. I had a great experience with all of them, they are very polite and down to earth, even after having so many years of experience. These people built my confidence that EDI is one of the best institutes in UAE. They can change one's negative mindset into a positive about EDI.

I would like to appreciate the amount of time and effort the EDI team has given me with my journey during my learning period. I've been a very impatient student but Customer Support was always good and always took my request/ complaint and provided me the help and support I needed to finish my course. The trainers were not very good in the beginning but towards the end, I was assigned with a couple of good trainers who were very helpful, chilled, and very professional. I received my driving license a few days back. I just wanted to show my gratitude towards the institution and the team that makes it one of the best in the Industries.

I would like to thank you for the help and support I got from Customer Service to solve my problem. MR. IMRAN from the customer service is truly a great model for Customer Service leader. He managed to support and provide solutions to my situation in a very short period. Thanks a lot, Mr. Imran for your support.

I would like to recognize Amir for exceptional customer service. He has given me great advice with regards to my query. He’s a keeper! Don’t lose him.

I would like to thank my instructor Ms. Zubaida for her help and endless support in getting my Platinum license in 2 weeks. Thank you for giving me the confidence to drive and thank you Emirates Driving Institute for having an experienced qualified instructor like her. 

I'm writing to express my gratitude for all the good job done by EDI. Thank you for the good service, follow up and training. Especially for Brandon, Cornelia, Hashim & Farida. Again thank you so much. I will always recommend EDI!

EDI is one of the best driving institutes in the Middle East, mainly in the UAE, just because of your very high standards maintaining by your professionals by focusing on your customer relationship for example in the JLT DMCC Branch Mr. Rehman (I felt very supported by Mr. Rehman during my class bookings and suggestions for the preferred dates according to my availability. He also he supported me from all of the customer satisfaction part). I highly recommend Mr. Rehman from JLT DMCC Branch for the nice customer service that he provides to his clients/students. From driving quality skills, I would like to mention Mr. Rafi for his easy way of teaching and his techniques to teach me were very helpful to pass my final RTA road test.

I am happy about today's class. It's very useful for me. Thank you, EDI and my instructor Mr. Jagadesan

Ms. Zarina Patel was my instructor throughout my experience at EDI. This was an amazing learning experience as she was supporting me through all the tests and procedures. Good points were given to pass the tests. Moreover, very handy driving tips were given for a safe and smooth drive on the road. The confidence of handling a car and driving with fellow drivers on the road, this credit is all given to her. I was made comfortable and had clear communication with her in the classes. Every drive with her had something new to learn and was overall fun as well.

I believe I must give feedback about following two staffs
 
1. Ms. Edna ( Customer Supervisor): She is always approachable, ready to help, and gives proper guidance.
 
2. Mr. Brenden (Call Center staff):
Today I called, he was the one who picked the call. He listened to all my queries patiently and answered up to my satisfaction
 
I am sure that these staffs are a real asset to your organization. I don’t know how to thank them!

We are very happy with the services provided by EDI to us. I am happy to say that I have passed my RTA Road Test on my first attempt. I want to convey my heartfelt thanks to my instructor Ms.Tayyaba Zahid for making me a confident driver. She is an incredible teacher. She is very passionate about teaching. She taught each maneuver step-by-step and also with her beautiful illustrations. She is very patient and kind enough to rectify all my mistakes and fine-tuned my driving skills. Only because of her I passed my RTA road test on my first attempt. I want to thank Ms.Almas who patiently booked my classes according to my schedule. The Internal assessment examiners also pointed out the mistakes and helped me to rectify that. Thanks once again to Ms.Tayyaba Zahid and all other EDI staff.

Amazing experience with professionals. I suggest asking for Ms. Sabia as your trainer as she’s the best. I passed my test the first time because of her. Thank you!

Theory Lectures were very well designed and advanced information's about the Road, Signs, Vehicles, Personality and Environmental attributes also case studies were very well explained properly. Sure these advanced basics will be more use full not only as tips but to create safety and security for the roads, road users and to support the social responsiveness and responsibility from driving member aspects. Thanks to the whole team members of EDI, who selected the points and slides. Congratulations and Best Wishes EDI Team.
 

My instructor was Ms. Sukaina Fatima. She has been an excellent instructor, guiding me from the beginning to ensure that I cleared my road test after just 3 sessions with her. Sukaina is very thorough and clear with her instructions, and extremely knowledgeable with the nuances of fine driving skills. During the sessions, she would patiently go with me over the routes again and again, till I was clear. At the start of each session, she would ask me what I needed more practice with and go about the session accordingly. I thoroughly appreciate the effort she put in with me and would recommend her highly.

Today was my first day of training class and thanks for assigning Mr.Mohamed as my trainer because honestly, he gave me all the detailed information required.

Today I took my assessment test and I passed in the first attempt Alhamdulillah. I want to thank my examiner Miss. Ambreen Khan. She was very kind and polite to me the entire time. I was very nervous but she boosted my confidence and made me feel comfortable & confident with my driving. She was very professional and friendly at the same time. A very big thank you to her and everyone who helped me.

My instructor Ms. Iqra is very helpful and has given me good tips to improve my driving skills. She is a good asset to EDI.

I appreciate the staff at the EDI ALQOUZ MAIN BRANCH who care about their customers. One of the EDI staff, Mr.Nasir khan is a well-mannered person. I also met the information reception guys and they are both are very good with customer care. The instructor Mr. Fazal is a very cool-minded person. I spent two hours with him in the class. It was my first time driving a car and he guided me very well. Thanks to the EDI Al Qouz staff.

FIRST OF ALL, THANK YOU TO YOUR SCHOOL. Thank you for helping me to get my driving license in Dubai. I'm so satisfied with the assistance provided by MR. SULTAN of the Dubai Academic City branch. He is a very professional and understandable person. And also thanks to MS. YOLANDA for helping me in the al Qusais branch when I need assistance, and MR. AMIR for all the helpful advice and driving tips.

I would like to express my gratitude to EDI for providing me with an opportunity to get my UAE driving license. Importantly, I would love to thank my instructor, Ms. Tayyaba Zahid for her immense support. She is a great teacher and one of the best instructors in EDI. I appreciate her precise methods of teaching and her attitude towards correcting mistakes. Unlike some other instructors who waste the practice time, she makes sure that the time is utilized most appropriately and provides guidance to pass the tests beginning from day 1. I would recommend her to the other students.

I would like to leave a letter of appreciation for Ms.Sukaina, who has been my driving instructor for the past few days. I came in as an experienced driver, having driven in other countries before. However, after I failed the initial road test, I was assigned Ms.Sukaina as an instructor and she has done an awesome job in polishing my driving skills. She is very kind and has not once lost her patience, all the time repeating instructions and helping me get better. I recommend her as an instructor for experienced drivers and novice drivers alike. Please do pass on my gratitude and appreciation to her.

Thank you very much for helping me to get a Dubai driving license. And big thanks to Mr. Khalid Hussain who trained me and made me a perfect driver. It was so good to learn to drive with such a cool instructor and he helped me in correcting all my flaws and clear all my doubts related to road rules. Once again my big thanks to EDI and Mr. Khalid.

I got the driving license today from your school after completing of RTA road test. I am thankful for EDI and my instructor Mr. Khalid Hussain Haji Kamal. He is the one who helped me a lot to achieve this goal. I remember that day when I started my training and I was very nervous and I don't even know that how I can start. He is the reason behind my driving license. Thank you, Mr. Khalid Hussain and EDI team for all your support. 

I would like to recognize and appreciate Ms.Sukaina for her support and hard work with me over the last few months. As a result, I have successfully passed my EDI Road test upon the first trial. 

Hi, I would like to give feedback on my driving instructor Mrs. Stella Suares. She is an extremely good and patient instructor. She cleared any doubts I had and made sure I completely understood before moving forward with the sessions. I passed my RTA road test on my first try because of her, she helped me be confident on the road. She's the best instructor any student could ask for.

I’m writing to tell you that today my daughter Nathalie Assaad passed her RTA road test. So I would like to express my unlimited appreciation to our precious instructor Mrs. Sukaina Fatima who was training my daughter and was guiding her during her journey. Mrs. Sukaina is very patient, supportive, helpful, and extremely professional. Without Mrs. Sukaina’s great efforts, my daughter wouldn’t have been able to make it. Thank you so much Mrs. Sukaina and thank you EDI for that great job.

I just want to give my feedback on my experience with EDI specifically to Mr. Ashik Rehman, Customer Service Representative from the Reef Mall branch. He was very professional to deal with and also accommodating in my scheduling and requests. 

To my Instructors namely: Mahmoud (Fleet 121), Shafi (Fleet 79), Abdul (Fleet 106), Bakht (Fleet 076), Ameer (Fleet 039), Muhammad (Fleet 92) and Muhammad (Fleet 057)

To my Assessors and Examiners: They have been very patient and dedicated during the whole time when I was learning to drive. They complimented me and corrected me to make my driving better. For the times that I failed, they would say encouraging words to comfort me. I appreciate all their efforts.

Finally, after 8 months and 2 takes I was able to get my driving license and I feel accomplished and fulfilled, 

I am happy to say that today I passed my RTA Final Road Test in my first attempt and got my license thanks to EDI, specifically my trainer Stella (Al Qusais). I looked forward to each lesson because I was ready to learn a new skill/maneuver. Stella was always friendly and provided me with useful tips that helped me pass on my first attempt. Definitely will recommend EDI and Stella to friends and family.

Dear EDI Team, I would like to thank you for helping me believe I can drive. Although I didn't pass on my first attempt, I would like to convey my regards to Ms. Iqra. She has encouraged me to get in the car and this has a great value for me. Her superiors can be sure that you have a very talented, patient, attentive, committed, proactive, and motivational instructor at hand. Thanks to Ms. Iqra, thanks to all of you. 

It was so comfortable and much easier with 1st day of practical training. Mr. Abdul was very friendly and given instructions in such a gentle way. It's much appreciated.

I would like to commend my instructor, Mr. Noureddine, for his patience and good work. I had a great start because I learned a lot from
today’s training, thanks to my instructor.

I am Nithya Madhu. I recently got my license and I would like to share my feedback with one of my instructors. I did my training at the Qusais branch with Mr. Abdul Jaleel. I was very happy with his way of training, he has a very friendly nature and he made sure that I was comfortable at all times which is appreciative. I would like to thank EDI for assigning him as my instructor and for training him well to do his job right. Thank you to Mr. Jaleel for helping me throughout the whole process. Would recommend him to my mates. Thank you for your service.

I'd like to share my journey of getting a driving license in EDI. Although I trained with many instructors, in the beginning, I finally got training from Miss Sukaina and Miss Tayyiba. I'd like to thank both of them from the bottom of my heart especially Miss Sukaina. 

Thank you to all the teachers of EDI especially Ms. Shahida and Mr. Banaras. They are passionate about their job, make you feel supported, and try everything to help you pass the tests. Thank you to the call center representatives who are always very polite and helpful. Even though at times it could be hard to get on the phone line, however, they have polite people on the line that helps you forget that you were waiting for minutes.

I finally got my driving license after 12 attempts! This journey started in September 2019 with lots of nervousness and excitement. I wanted to sit behind a wheel to drive a car but somewhere I felt difficult it is for me however, not impossible.
So here I am thanking every EDI staff for an amazing and thrilling journey. Most of you were very supportive and encouraging, however, this journey had not been possible without 3 people:
1) Ms. Khalida: My first trainer. Words are not enough to praise her. It was her who made me believe that I can get my driving license one day. It took a long time for me to fully understand how to drive on a road. But she was very patient and motivating with me. The fear of driving ahead of another vehicle especially a heavy vehicle from another road was so terrific. She helped me to get through it. I thoroughly believe that if anyone is afraid to sit behind wheels, Ms. Khalida can make her dream come true. 
2) Ms. Salma: She was my examiner. It was her who made me get through assessment tests after appearing 6 times. Her way of teaching commendable driving still helps me even after getting my license.
3) Mr. Syed izaz: He was the last instructor in my training. He polished my driving skills by rectifying my silly mistakes, boosted my morale, and made me clear my test on the 12th attempt.

I wholeheartedly thank EDI for fulfilling my dream of driving. I hope my journey has motivated many of the near and dear ones who wanted to take license but are afraid. Yes, EDI is the best training institute in Dubai where I not only got my driving license but also became a safe driver.

I would like to appreciate Mrs. Maryam, an employee in the registration department, for her wonderful handling, cooperation, and facilitation of the procedures for me. I would like to appreciate Emirates driving institute for selecting its staff based on high quality, professionalism, and sophistication. Thank you 

Thank you, Emirates driving institute...!!! Today I have attended my first practical training and it was very pleasant. The instructor who is scheduled was Mr. Alankar Shirame, His knowledge of the techniques and routines required to pass the novice driving test are exceptional. This is not only necessary for the many learners he teaches, but forms the basis of his lessons for Potential Driving Instructors. Mr. Alankar Shirame is highly enthusiastic and energetic. His patience and determination make him an excellent coach and instructor. He knows when to teach and when to let the pupil discover for themselves (always within the boundaries of safety). I thoroughly enjoyed my lessons with Mr. Alankar Shirame Everyone believes in the famous saying, 'the first impression is the last impression'. But today have experienced it!! Again, a very big thank you to Emirates driving institute for scheduling such an impeccable instructor.

I was a student at EDI who has just received my driving license. I am writing this letter as a token of appreciation to my driving instructor, Ms. Cynthia, who has always been friendly and helpful to me throughout this journey.

I'd like to express my gratitude to Ms. Cynthia for consistently equipping me with all the information I need to learn and practice driving safely, no matter where I go. She has consistently provided me with constructive criticism to help me improve in any way I can, to keep myself and other road users safe. From the very beginning, Ms. Cynthia has been patient and kind to me. Her warm-hearted support and clear communication in teaching made my learning process easy and allowed me to pass my RTA final test on the first try.

It would be appreciated if you could relay my thanks to Ms. Cynthia for all her hard work. I wish her, and all the supporting staff at EDI, the very best.

I would like to thank EDI and especially ms Cynthia for helping me throughout my driving journey. Ms. Cynthia was very helpful and it was only with her constructive criticism that I could pass the road test as she pushed me to be a better driver. Thank you to all EDI and RTA workers. Wish you all the best!

I would like to inform you that I had my Independent training today with Mr. Bikash which was very nice and helpful. He explained independent training in a way that was very helpful for me. Also, he gave me some tricks and techniques to be comfortable on the road without hesitation. Looking forward to having my Highway training with him on Monday. 

I highly recommend all of my friends to join Emirates Driving Institute because you have a very good and helpful Instructor like Bikash. He is very passionate about his work. Thanks to Emirates Driving Institute for such a nice standard maintaining towards their clients.

Keep up the spirit EDI.

Hello, I would like to appreciate my instructor Mr. Zubair of fleet 846 for his dedicated training. I passed my final test on my 2nd attempt and all other tests on my first.

I would like to write a message of appreciation towards one of your female instructors named Miss Aisha. 

After attempting to get my license for 1 year and failing RTA final road test 6 times, Miss Aisha has helped me tremendously. 

I’ve had several different instructors during my time at EDI. No one has been as patient, understanding, and so kind along with good technical knowledge as her. She believed in me even when I doubted myself. And showed all the good qualities of a driving instructor.

She taught me everything she could in a short period, and revised all my basics that were not clear to me, taught me new things that my previous instructors never mentioned and ways to be a better driver. 

I am now confident in my driving skills all thanks to her. Thank you for providing the best instructor like miss Aisha :) 

I would like to express my sincere gratitude to EDI(Al Quoz branch) instructor Mr.Rafaqat. His professional approach, keen attention to detail, and friendly attitude helped me a lot during my learning journey with EDI. I was very happy with the classes that I had with Mr.Rafaqat and I can highly commend him. I have passed my final RTA test today, and Mr. Rafaqat is the one who majorly contributed to this success.

Thank you EDI team for having an excellent and understanding tutor amongst your team - Mr. Rashid is a professional and really confident and most importantly very patient. Class after class, his clear way of teaching, tips giving, and all the tricks were covered. He boosts confidence in whoever follows his guidance and certainly taught me a lot of rules and regulations even though I come with a 16 years old driving license in my home country. Keep up the good work and please keep all the good calibers like him around: it certainly differentiates you from the other driving schools.

I have passed my test & took my driving license a couple of days ago.  I want to thank my instructor Ms. Tayabba who gave me all the needed information to pass the test & drive safely in Dubai. Based on the experience I had, I will recommend EDI & Ms. Tayabba specifically if anyone asked me. 

Guest Experience in Reception:
Securities allocated the proper location to sit the students. Counter guys' communication was good, explained everything properly step by step.

Training Instructor and Training co-ordinator:
My training instructor Mr.Shanavas communicates properly on time. he is a good trainer of students because he first understood students' mentality quickly and then easily explained the driving rules. He is a motivated person, I failed two of the assessment road tests and at that time he encouraged me, don't worry next time you will pass the exam. Motivation words increase my self-confidence level. Thank you Mr.Shanavas Sir. I say something for Mr.Vipin because he is a good co-ordinator for students, I forgot to book class sometimes, he called me and then check my available time and book the training classes.

Once again thank you for EDI and who are all helped me in the EDI.

Just got a UAE driver's license today. Thanks to my very kind instructor (Ms. Zarina Patel) who has patiently guided and motivated me throughout the learning sessions. Thanks a lot for her support.

I still can’t believe I got my license within one week of my file transferring from a different school. I’m very thankful to EDI and Mr. Muhammad Irfan. He was very helpful during my extra classes and he taught me so many rules about the roads. He was very patient when I made mistakes and he corrected all my mistakes. On 23rd of September, I got my driving license. thank you, EDI!

I was a student of EDI and today (22-9) I passed the driving test.  I would like to thank my instructor Mr. Shanavas for his excellent training, patience, professional style, and motivation. His communication skills are excellent and he provides constructive feedback to boost confidence. 

As per my experience and guidance by Mr. Mukthar (fleet 179). I am so happy and fulfilled satisfaction for his experience and professional mandate to teach me, become a good and professional driver. 

I would like to extend thanks to my instructor Mr. Rafi Husain whose dedication and sincerity helped me gain confidence while driving and getting my license sooner than expected. If possible please reward him for his efforts. I appreciate his efforts and he is an asset to your institute.

I passed my final road test on 16/09/2020. I am writing this mail to express my sincere gratitude towards my First Trainer Mr. Hasmatullah. He is the one who gave me the first understanding of driving. I never drove in my home country before. He is exemplary as an instructor.  You have got a great trainer.

Hi, this is regarding feedback for my trainer Ms.Zarina Kauser Patel. Due to her continued support and patience in my training sessions, I was able to get my driving license today. She was the best trainer with excellent teaching skills. Thank you so much to her. Thank you, EDI (Qusais)

Thank you very much. I appreciate the EDI training sessions, the trainer is very professional and quite organized with high caliber and time respect. Thank you for your kind attention

I am writing to thank my instructor Niaz Ahmad Qadir for his efforts and support. He made me more comfortable to drive safely, and I could not have passed my test without his hard work. Thank you again!

I got my driving license today from Emirates Driving Institute. It was an amazing experience. The staff there is exceptionally amazing and professional. I got the license with Mr. Zubair Banaras and must say that it was only possible due to his extensive training. Also thanks to Mr. Zohaib, Mr. Abdul, Mr. Mohammed, Mr. Joseph, and Mr. Mukhtar for being extremely cooperative and supporting me after I failed my tests. All in all a great experience by Emirates Driving Institute. Thank You!!

I am Tapas Mukhopadhyay taking driving license classes from EDI. Since registration, I have completed about 2 weeks. To date, all processes going well. I am pleased to see a system-driven process in place. My trainer is maintaining time extremely well. Overall I am very satisfied with the process and EDI team.

I'm writing my experience in EDI. I enjoyed my time at EDI. My instructor was Ms. Tayyaba Zahid. I found her to be a wonderful driving instructor. The things that she taught me helped me pass my tests easily. She made me feel comfortable, her explanations and driving tips helped me pass my road test in one go. I'm more than grateful to have an instructor like her.

I would like to thank Mr. Bishar. He is a professional trainer and he can teach you something you understand thanks to him and EDI in general.

I have just completed my driving course with EDI at the Al Quoz branch and my instructor was Sherena. She was an excellent teacher and my experience with her was exceptional. She was very knowledgeable and I felt very prepared for each test/assessment that I had. With her help, I was able to pass my driving tests on the first go each time. I will be recommending EDI to everyone because of my experience with her.

I got my license today. Thank you to the EDI team. And a special thanks to Ms.Mahjabeen for helping me out with my driving. She was very friendly and helpful.

Good Afternoon, I recently got my motorcycle license. I would like to inform you that your instructors were very helpful and taught me from zero, as I have never ridden a bike before. All thanks to Zuhaib & Manu. 

I would like to give my feedback on my driving instructor. During my driving classes, I had come across various instructors that taught me a lot about being safe on the road while driving; but I spent the majority of my classes with Ms.Bismah, who was wonderful as she made me feel comfortable and confident whilst learning how to be safe on the road. I would also like to mention Ms.Malini, who even though I had very few classes with, taught me how to perfect my driving. Thanks to good instructors like them, I was able to obtain my driver's license with ease! 

I would like to raise my feedback to your valuable staff: Ammna Zakria in the call center for her infinite help. At the beginning of my journey, I was leaving and I’m checking out my file, but she asked and helped me to stay. She supported me to proceed faster with the training course and my test dates, and I reached the final point on the final test. I’m so thankful and I would like to appreciate her efforts.

It was of great privilege to have been Ms. Tayyabah’s student. She was very friendly and welcoming and never allowed me to feel uncomfortable, making the driving lessons something to look forward to. She was a great teacher as she constantly pointed out my mistakes even when I was repeating them and had emphasized how important it was for me to work on that skill. She had made me repeatedly practice skills that I was weaker in and had taught parking well and made it easy for me, especially as I found that the most difficult. With her guidance, I was able to obtain my license on my first attempt.

I wanted to send an email to say a HUGE thank you to my amazing driving instructor, Ms. Tayyaba, at Al Quoz. I couldn't have asked for a better instructor. She was incredible! She was very clear and professional when teaching me how to drive, she used diagrams and always explained things to me as many times as I needed her to. She was very patient and understanding of my way of learning. She always had a smile on her face and encouraged me to keep going and believe in myself.

I passed my test the first time with Tayyaba which I never thought I would ever be able to do and I am so happy and grateful that she was my teacher. She deserves to be recognized for her amazing effort!

I also wanted to say a big thank you to Ms. Sheryl who always ensured that my lessons were booked and were so helpful in finding available times for me to complete my lessons. I hope these two amazing ladies are recognized for all their hard work :)

This is an appreciation email for one of your employees of the EDI Raffa branch, Mr. Azhar John. He has been extremely helpful and accommodating to my request with supreme efficiency, quickness, and a fabulous attitude. I truly appreciate his support and dedication. For me as a customer, the only thing that matters is customer satisfaction and employees like John ensure to keep the customer happiness going. Thank you, John, and I wish you all the best!

Today I have passed my final road test on the 7th attempt and I would like to appreciate all members of the EDI Al Quasis Branch and special thanks to my instructor Mr. Syed Imitaz. He worked very hard with me and made me confident by correcting my mistakes. He is very calm and guides me throughout the training. May God bless him with good health and success. I will be grateful to Mr. Syed Sir throughout my life.

Dear EDI, We’re writing to you to extend our appreciation to the very professional instructor Ms. Sukaina who took care of all our daughter’s training classes from the beginning. Ms. Sukaina is very patient, serious, firm and because of her great guidance of Ms. Sukaina, Nathalie passed her EDI road assessment from the first try. Many thanks to our amazing instructor. Best Regards, Nathalie’s parents

I'm one of the customers of EDI. I wanted to give feedback to my instructor Mr. Arif Abdullah. I joined him after my third class and I was so confident in the first class with him. I got scared with my previous instructor Miss. Eiman. But my classes with Mr. Arif have been amazing. Very educational. And easy tips to remember. Within two classes I'm able to fully control the car easily. Thumbs up for Mr. Arif!!!

I am writing this email to appreciate the attitude of one of your Road assessment examiner, Sajna Musthafa. Ms. Sajna was an examiner for my third road assessment test which I could not pass. In this scenario generally, the student is depressed and would lose interest and confidence in driving. 

But with Ms. Sajna as an examiner, it was different. The way she explained the reason for not passing and the way she spoke about the areas of improvement were very motivating. Her positive attitude surely adds up to the role she plays in EDI and sets her as a good example. Her inputs are much appreciated.

I finished my license and I would like to let you know that Mohammed Irfan (my instructor) was an amazing instructor who helped me built up my confidence when I was lacking it and took me through every lesson step-by-step and assured me I understood each element of driving! Anyone who has his as their instructor is so lucky!

After around 8 months of my journey with Edi, I passed my final RTA road exam on the 16th of this month. I would like to start from the very beginning and would like to appreciate every individual who helped me throughout. It begins with the commitment with which I was handed over the documents when I enrolled myself at the institute.  Mr. Mohammad Ali kindly explained to me all the steps and was so polite in answering my queries.
I gave my theory test which I practiced under the guidance of the teacher who conducts the theory test in the ladies section. I was then given Miss Fauzia who with her love taught me how to hold the steering wheel as this was the first time I was sitting on the driving seat. Gradually she took me from the EDI premises to the main roads. 

I can never thank Miss Sana, Miss Almas enough for arranging classes for me and calling me especially just to confirm if I could come. Then I would like to thank Miss Ambreen, Miss Sonya, Miss Daisy Joseph, Ms. Maryam and Mr. Sajid Khan, who taught me driving and parking very patiently irrespective of the fact that I used to commit the same mistakes again and again but they made sure to be by my side until I aced it. I would like to especially thank the male examiners who took my internal parking exams. Although I made mistakes with their proficient skills and techniques they guided me so that I didn’t repeat the mistakes again

Special thanks to Mr. Alvin Macarayo, Miss Entessar, Mr. Mohammad Asghar Khan for making me learn the parking tips. Special thanks to Miss Sajna who took my internal exam again and guided me further very affectionately as she felt more improvements were needed.

Then I would like to thank my lovely examiner who took my internal driving test and with her gentle attitude I was able to pass in my 3nd try Miss. Virgie. Special thanks go out to all my RTA examiners: Ms. Zenab Mohammad, Mr. Muhammad Abdul Kareem, Ms. Horeia Hussain, and Miss. Kalthoum Abdullah.

While taking my test they made sure I was relaxed, they let me drive and guided me accordingly and explained my mistakes in detail so that I didn’t repeat them. Special thanks to each one of you working at EDI making sure that we, customers feel at ease and learn to the best of our capabilities, and become smart and careful drivers.

In the beginning, I thought I couldn’t even hold the steering but gradually my trainers and all of my teachers helped me with the baby steps.

This was by far one of the most memorable experiences I have had with a learning institute. 

EDI's work and quality speak for themselves. I could see how the managers and supervisors were always moving around making sure every task, being performed at the institute, was up to the mark. Even after covid-19 when the institute resumed its classes special precautionary measures were taken that made me feel very safe be it in the institute or the car. The amount of effort everyone puts in is commendable and is seen by the devotion of the teachers, trainers, managers, and every single individual working at the premises.

I can happily say that EDI is an excellent institute that has the best team of supervisors, managers, teachers, trainers, and examiners.

May Allah (swt) bless every one of you.

I had an amazing journey while learning to drive through Emirates Driving Institute. EDI provides the best instructors. I would like to give the main credit to the most outstanding instructor named Ms.Tayyaba Zahid. She guided me on every point excellently that I was able to pass the final RTA  road test on the first attempt. She has been a huge support throughout my training, considering myself a beginner. She helped me in every possible way and never let me miss any significant point. She is the best!

The following staff has done a splendid job in making my son and wife's EDI journey memorable.

1.      Mr. Enoch (Supervisor)
2.      Ms Sukana Saji (Supervisor)
3.      Ms. Fatima Raees (Director Marketing)
4.      Ms Yolanda (Supervisor)
5.      Ms. Rukaya (customer service counter)
6.      Mr. Rahmath (in charge of shifts)
7.      Mr. Mohammad Afify Saad (supervisor)

I would like to appreciate and thank Mr. Abbas Jaffery who was my son’s instructor. He did a splendid job. He was very patient with my son Mohammad Abbas and instructed him well. Abbas is really happy with the training.

Also a huge thank you to my wife’s instructor Ms. Kiran Kehkashan. She also did an excellent job.

My name is Sara Fekri, I am a student at EDI learning my driving and I just passed my final driving test today. I want to thank my trainer, Ms. Tayyaba Zahid, for mentoring me. She was a great teacher, I passed all my exams for the first time thanks to her. I was recommended by my 2 friends to train with her and will recommend others to train at EDI with Tayyaba. 

We want to thank Qazi Kaleem for his professionalism and his availability. He understood our needs and advised my daughter, Raphaelle Landais on the right scheme to take. He was always there to help her through and arranged things for her. His help was invaluable. Raphaelle had limited time to pass her driving license and thanks to Kaleem and her teacher (Mr. Shahrukh) she was able to start her driving classes in late June and took (and passed) her driving test on August 9th. We have been very pleased by the diligence and clarity of your team all the way.

My time at Emirates Driving Institute was a fantastic experience. My friend recommended my instructor, Ms.Tayyaba Zahid who was an excellent teacher. She gave me proper learning guidance and training that led me to pass and obtain my license on my first attempt. Wouldn’t ask for a better learning experience.

Today I completed my first practical Motorcycle class with Muhammed Siddiqi as my instructor. Muhammed is an excellent instructor, he demonstrated good expertise and a deep understanding of how to ride a motorcycle. He gave clear, focused, and easy-to-follow guidance to me and other trainees. I look forward to the next training sessions.

I've passed my road test 05.8.2020 in 3 attempts. I want to say thanks to all EDI staff, my instructors, transport services, call center, and everyone related to EDI. Thanks so much, the corporate sales department was best with me. Giving my best wishes to EDI. May Allah bless you all especially Mr. Jamshed khan my instructor; May Allah bless him.

I have just passed my test. My instructor was Tayyaba Zahid. I very much enjoyed all of the lessons, she was a very good instructor and explained everything very clearly and gave me lots of helpful tips. I passed all my tests the first time. The booking of lessons was very easy as well. 

It was a good experience with EDI. Very helpful staff Mr. Nowfal and my instructor Mr. Siraj from Al Raffa branch. A big thank you to both of them.

I would like to thank Mr. Yasser from Egypt and Madam Farida Ghulam for the good handling and education, and because of them, I didn't change the school. A big and big thanks to the professional instructor Mr. Yasser; You are the best! Thank you 

I passed my RTA road test today 4th Aug 2020 and received my license. I wanted to thank Ms.Tayyiba for her guidance and expertise throughout my EDI experience. 

She was very professional, patient, and encouraging. As a first-time driver, I felt safe and comfortable during my training lessons. The information and guidance she provided were concise, accurate, and easy to follow. 

I would highly recommend her training for other students. Thank you Ms. Tayyiba for everything! 

Finally, I would like to thank EDI and the staff at EDI for a smooth learning experience. 

This is to inform you that I'm very happy with the training which was given by Ms. Daisy. 

My instructor Mrs. Sukaina has taught me very well and given me details about each and everything which helped me a lot this is the reason that I cleared the RTA road test on the first attempt itself. Thanks to my instructors Mrs. Sukaina and EDI for supporting me to reach my goal.

Hello, I would like to provide positive feedback on my instructor Mr. Farooq. I am happy to say he was a great help in my driver's learning. He was a great instructor, was very patient and thorough in his explaining of the rules and regulations. He was also very respectful, I would highly recommend him as a teacher.  

I received my driving license today, thus would like to drop a quick thank you mail to EDI. It was an altogether smooth process with my driving course.

I would like to mention a special and a big thanks to my Instructor, Ms. Tayyaba, who was extremely professional, polite, and had a lot of patience. I would like to pass on the complete credit of securing my license to her. Her meticulous style of teaching is just what I needed and It was because of her my driving skill along with my confidence increased! 

In my experience, Ms. Tayyaba - an Instructor your company should be extremely proud of!

I believe EDI is an excellent institute and I will be be recommending it to friends.

I would like to express my immense appreciation for an excellent driving instructor, Tayyaba Zahid, for her valuable guidance and training that has helped me to qualify for the RTA road test. She holds expertise in her work. The technical points and advice offered by her come in handy when driving on the road. Moreover, she keeps her students motivated and boosts their confidence too. I had a great experience with her during my driving classes and she’s been a wonderful trainer! Thank you for your amazing support Tayyaba!

I recently did 4 hours of classes with Mr. Tahir, who is an instructor at Al Quoz. I highly recommend him. He’s a very patient and knowledgeable instructor who was able to help me a lot. EDI is fortunate to have a good instructor like him. I wish him all the best!

Thank you! Everyone that helped me was amazing! From the instructors to the people in the offices! Thanks again!

Dear EDI, Firstly, I would like to thank you and I owe you for assigning such a good instructor like Ms. SUKAINA FATIMAH for me. She is an amazing driving instructor! Her calm personality makes me feel comfortable and she is great at explaining situations, method of teaching, and straight to the point, ensuring that I understand what she is teaching. With her guidance, I was able to pass my assessment test on the first try today. I highly recommend her and I had the best experience learning from her.

Thank you, EDI for the amazing service and a great experience. When I joined EDI, I had no idea about driving. In my first class, it was the first time in my life I drove a car. What made my experience the best at EDI was my Instructor. Her name is Sukaina Fatima. She always taught me to drive so well. In all my test she has been a great support. I am so thankful I got her as my Instructor. Today I got my driving license. It has been her efforts and dedication that made me achieve my goal of having a UAE driving license. My journey has been wonderful because of her. Thank you so much Sukaina Ma'am. I am very thankful for your teachings. 

I would like to appreciate the training provided to me by trainer Mr. Amjid Ullah Zarin Gul, his technical knowledge is excellent. He is a great teacher with a wonderful attitude.

I just had my first lesson today with Ms.Sherena and she was great. Gave me very good tips, explained clearly, and was supportive. She did a great job at making me feel comfortable for my first time being behind a wheel.

I appreciate my trainer Mr. Arif. He gave me perfect driving training.

Hello, I would like to personally thank Fawad for the very smooth experience I had with EDI. From the moment I subscribed to the happy moment, I got my license... on the first attempt! :) I also want to thank Banaras, such a great instructor with a beautiful way of transmitting all the knowledge needed with full patience and professionalism. Thank you!

Emirates driving institute is the best institute in the UAE for driving learning. All staff, instructors, call center staff members are responsible. I love EDI and I will refer EDI to everyone.

I had the pleasure to be taught by Ms. Cynthia during my time as a student. She is kind, friendly, very helpful, and gave me a lot of helpful tips on driving in Dubai. I wish I could continue my classes with her but due to the COVID situation, she would be returned only in August. I wish her all the best in the future and her career in EDI would thrive. Thank you, Ms. Cynthia!

I would like to thank EDI for selecting a great team and instructors. I had a great experience with the motorbike instructor, Mr. Kumar, as he was great help and support to get my licenses through his friendly guidance. Quality interaction and valuable advice. It is great to see such a great passion when he mentions and teaches his student and to remember his theme of safety always comes first. I would like to thank Mr. Kumar and EDI for all their efforts and professional interactions.

I would like to thank Mr. Hazem Moursy and Mr. Wajahat Noor from the ITC department for giving me excellent training and tips in few minutes through which I was able to clear my garage parking.

EDI has exceeded all my expectations in terms of service and training. I am especially thankful to Miss Bismah my instructor under whom I cleared all my assessments and tests. She is truly a great mentor and has trained me for my flawless driving. I would strongly recommend EDI and Miss Bismah for their commendable training skills. Thank you, EDI, and the whole staff for everything. 

I would like to thank my teacher, Ms. Tayyaba Zahid, for her good guidance and patience with me during my lessons. She is a very good teacher and highly recommended.

I want to thank Emirates Driving Institute for teaching me a very important skill of life; driving the right way with safety for all on road. I also appreciate the way Mr. Rafi helped me by teaching with ease and built my confidence while driving. Both my parents have done their training in EDI many years before and they were keen on me doing in the same institute and now I will recommend for my sibling and friends.

Alhamdulillah, I got my license and I'm very happy about the service especially with Mr. Bilal in the Naif branch. He is so cooperative and humble he motivates me to pass my exams; a very helpful person. I am very satisfied with Emirates Driving Institute that you have that kind of staff in your branches. Very good, I appreciate it.

Today I got my driving license from RTA in my first attempt. And I would like to thank EDI for your service and also my instructors especially Mr.Abu Kalam with whom I have done most of my classes and he helped me a lot to improve my driving skills and also Mr.Vipin who use to schedule my classes and with him. I used to share my feelings when I failed my parking etc and he gave me confidence. He also used to schedule my classes soon even though I forgot to call EDI. I would like to wish EDI all the success in the future. And definitely, I will refer my colleagues and friends to join with EDI only. 

Dear Ms. Sukaina,
 I want to update you that I have passed the EDI Assessment test on the first attempt which as I had shared with you during the classes was very skeptical that I would.
 
I want to express my sincere gratitude for all the efforts you have taken for teaching me driving and for keeping patience when I used to make the same mistakes again and again.
 
It is all because of your efforts and hard work that I could pass the assessment on the first attempt. Thank you for boosting my confidence and enhancing my driving skills. I have started on the right foot by having you as my instructor Sukaina Mam
 
I just wish and hope to take my highway lessons with you. Hope to see you soon at the institute
 
I thank you again for all the wonderful work you have done and wish you all the best in your future endeavors.

Thanks for your cooperation and appreciation of all team members and greeting to Driving License (LMV) passed from your reputable organization. Special thanks to Miss. Edna Roger and Mr. Taleb Muhammad by providing an honorable teacher whose help supported me in achieving my target goal in good manners. Once again thank you!

I'm writing to you today regarding one of your team her name Ms. Susama. She was my trainer and she was the best trainer that I had. She's so patient and so helpful! She gave me lots of tips on how to drive properly. She keeps repeating her advice many many times without making me feel bad because I'm doing the same mistakes. She was so professional and taught me a lot.  I appreciate her patience and her cool manner. I can see how she loves her job. I'm so happy about her training and I will highly recommend her to my friends. Please say thanks to her on my behalf.

Miss. Farrah Jalil was very very friendly and made me feel comfortable. The registration was very smooth and quick and she provided me with all the information I needed. Thank you very much.

I cleared my RTA road test (On the first attempt)

I wanted to thank EDI and the trainers especially, Ms. Tayyaba Zahid Mam. She was extremely helpful and patient while training me. She taught me concepts and rules which my previous trainers had missed. 

All her feedback will be useful going forward as well. Appreciate her attentive behavior. She would never miss a single mistake I made and all that feedback helped. She did a commendable job.

I also want to give a big thanks to my internal examiner, Farideh Mam. She judged and examined during assessments extremely carefully and her feedback were very helpful.

I restarted driving lessons at Emirates Driving Institute after having a huge gap between driving practice. I thought learning to drive had to be a stressful process until I met ms. Alice, the world's best driving instructor. She was very calm and relaxed during my lessons and never made me feel bad about making mistakes, but could always explain clearly where I had gone wrong. She is not only an excellent teacher but a lovely person with great chat. I can't thank her enough for making driving an enjoyable experience and for helping me pass my road test for the first time. I would like to say a big THANK YOU to my instructor ms. Alice and all the EDI team.

It is with great pleasure that I type the below email. I have successfully passed the final RTA road test today and would like to extend a big thank you to the school at Al Quoz for making my experience a delightful one.

A big credit goes to my Instructor, Ms. Susamma for being patient and exceptionally amazing at her driving lessons. She made sure that I perfected my skills before I appeared for any test which is why I was able to pass all the tests at the center on the first attempt. Ms. Susamma has been very clear with imparting her knowledge and hacks with driving that helped me go through all the tests smoothly. I have never driven before and got a driving license now in hand is a big milestone achieved for me. All thanks to my wonderful instructor and the staff at EDI.

Keep up the good work and treasure instructors like Ms. Susamma. She is a gem of a person.

I am writing this email to show my appreciation for my instructor Tayabba Zahid. After the lockdown eased, I got my training sessions with her as my original instructor had not resumed work. She was extremely professional and patient and helped to improve my driving skills in a very short period. I am extremely thankful to her and also congratulate EDI on maintaining such high standards regarding the instructors.

I am so glad to be a student of EDI and I have cleared the RTA test yesterday. I would like to thank Ma teacher Ms. Aysha who was helpful throughout the period and at most thanks to the EDI team as you have a well-structured plan to teach the students.

I would like to thank my instructor Ms. Shehla who had an incredible teaching method and by God's grace, I passed on my first attempt. She gave me a lot of driving tips and ideas to drive smoothly. She never showed her anger when I drove badly. 

I would like to appreciate the trainer Mr. Muhammad for giving me extraordinary training to pass the RTA test.

I cleared my test on the third attempt. He asked about my mistakes and corrected them by giving me very hard training. Honestly, no trainer gave me such hard training until I learned from the mistakes. he corrected me one by one.

1. There are two left turns in which I was supposed to take the second turn but I took the first turn. He trained me to carefully listen to instructions and concentrate on the road. 

2. He identified that I was poor with lane-change, so he took me to the highway and gave multiple rounds until I learned to change the lanes.

3. He behaved exactly how the RTA test assessment officer behaves that helped me very much during the test.

Mr. Mohammed is truly an exceptional trainer. He is well mannered and well behaved during my 4 hours training. I thank EDI for having a talented trainer Mr. Mohammed with you. I wish all the very best for him. 

EDI is the outshining driving institution I have ever seen. Their teaching methodology is well adapted to the latest technology. I have a real appreciation for the strong coordination of overall EDI managing teams and the strong endeavors of the instructors.

I'm Iyda Mariam Eapen who took the Friday afternoon classes for LMV. I had my RTA test yesterday, 17th June 2020. I passed the RTA Road test on the 1st attempt. All thanks to my instructor, Ms. Bisma. She is a very sincere teacher. She is an epitome of a perfect teacher and a guide. She knows where a student needs more focus and concentration be it lane changing, roundabouts, etc... I don't have words to express how much thankful I'm to her. It was the best decision to choose EDI. All the staff be it customer care, reception, etc.. everyone was so helpful. Even though I failed twice for the EDI Assessment, each time I could feel myself getting a better driver and getting more thorough with the road signs. From the very bottom of my heart, I thank all the staff of EDI for giving me the best service that a person could ever get.

I would like to appreciate the training provided to me by my trainer Mr. Amjid Ullah. His attitude to teaching and technical knowledge is of the highest quality - and by a country mile. He is the best instructor and one of the most kind, genuine people I know.

Hope this finds you well. I am writing to express my appreciation for my teacher, Ms. Tayyaba Zahid. She was thorough, well organized, and extremely supportive. She answered all my questions with patience and understanding. She was able to assess accurately my strengths and weaknesses and helped me overcome my fears on the road. Under her training, I was able to pass my RTA road test on my first attempt. She is everything a teacher should be and I am extremely grateful that I was assigned to her.

It was a nice training to refresh my driving skills with the instructor shafiq. He is patient, informative, and made me feel confident & familiar with driving on the Dubai roads. Thanks to Emirates Driving Institute (EDI) for your support.

Muhammed, my practical motorcycle instructor is amazing. Very attentive and helpful. Sayed, at the admin office, has always gone above and beyond for me and for other customers (I noticed while waiting). So far, having a great experience with EDI and will leave a good review online, with friends and family.

I am really happy to say that EDI is one of the best professional institutes in the world. I happily joined this institute and it proved very worthy to me.

I have just recently completed the driving course from EDI and received my driving license. I would just like to point out excellent training and guidance by Miss. Tayyaba Zahid, I couldn't have passed without her. I also would like to point out here confidence-building techniques were most effective. I wish her all the best.

I really appreciate the good work and humble behavior received so far that I've experienced. I'm treated very well at EDI. I love it!

I would like to express my gratitude for all the teaching skills taught by Ms. Tayyaba which have made me successful in passing my RTA road test. Ms. Tayyaba has been very kind, patient and observatory during my training. And I will surely recommend others to join EDI and attend training with Ms. Tayyaba.

I would like to say big thanks to the most professional lady instructor I ever have in EDI; Mrs. Tayyaba Zahid. She is the most responsive, understanding, and tender-hearted lady instructor. But most importantly, she’s doing her job from her whole heart, trying to find an individual way to each one of her students, necessary words or examples till student will understand the subject. At the same time, she has amazing positive energy as a person, which affects the process of studying positively. I’d wish she would be my instructor since my first training classes, I probably wouldn’t have that many fails on my previous exams, but I appreciate having my last classes with her. Thank you Mrs. Tayyaba for your sincere desire to learn and share experience, for your professionalisms and positivity, you’re the best! Also thanks for all the ladies' section reception and especially Mrs. Sheryl. 

Thanks a lot for the information and I’ve passed the test. I want to take the opportunity to thank my assessment personals. The first one Mr.Muhammad Rafi who failed me but helped me to do the final touches and told me all my minor mistakes that I went and polished. So he helped me to pass the test today. I want to thank Mr.Abdoul Antoun he is such a wonderful assessor too for he rectified my minor mistakes by giving me the best techniques for future use while driving. In general, all the teachers I’ve had are great ones. Thanks, EDI. And nearing becoming a very professional international drive that is after passing the RTA road test. 

Yesterday was an amazing day in my life. Whenever I failed, I was shattered. I gave my first test with high hopes but I didn't get through it. Last time, I was about to cancel my learning license when I failed the test. 

At that moment, I met with Mr. Ali Hamzi. He's a kind-hearted person who consoled me by saying to take an extra class and be cool while I give my test. And I appreciate the examiner who was so polite with me when I was giving the test. Thank God.

Finally, I gave a note to Ali Hamzi sir saying that I will never forget this Ramadan in my lifetime. Thank you so much for all your support while I was suffering. May God bless Mr. Ali Hamzi sir abundantly, inshallah.

You need to have such kind of great soul people in EDI and RTA. 

I would like to pass on my thanks to your institute, EDI. Yesterday I acquired my driving license! My name is Arjumand Irshad. I applaud the level of services provided by EDI staff and the clean and comfortable setup of the training institute. I especially want to pass on thank you to my instructors, Mr. Rafi and Ms. Tayyaba Zahid for all the help and assistance they gave to me whilst I was learning to drive properly. They were always very patient and gave me advice that was of great help.

The biggest praise has to be for Ms. Tayyaba Zahid she is a true asset to your company. Her style of training is clear, informative, practical, and most of all adaptable. She worked on my mistakes and helped me with a much-focused approach. She would guide me tirelessly without stopping throughout the 2 hours of each class. I believe, it is because of her, that I got my driving license as quickly and as effectively as I did. She is an instructor your company should be extremely proud of! Overall I had an enjoyable time learning at EDI. I wish you and your team the very best.

I would like to appreciate the training provided to me by my trainers Ms. Tayyaba Zahid and Mr. Amjid Ullah. Their technical knowledge is excellent and they have a wonderful attitude. EDI is lucky to have them.

Thank you, EDI for giving me excellent training. I especially want to commend my course coordinator, Mr. Rashid illyas. He is an excellent person and you will not get a wonderful person in life. (Thank you Mr. Rashid and thank you EDI). I have got my license on the first attempt.

I am writing as a former student who recently obtained my driving license through the EDI Al Quoz branch and would like to take this opportunity to highlight my appreciation of driving instructor Mohammed who gave me the 2 mandatory classes required after failing the RTA road test on my first attempt. His tips on improving my technique and his clarity of instruction proved most valuable in passing the RTA road test on my second attempt and has subsequently given me more confidence to drive.

I’ve just passed my final RTA road test today, and I must say, the credit goes to Ms. Tayyaba. She has guided me throughout my journey with EDI. She has been very efficient as a teacher and has taught me with utmost respect and sincerity. She works extremely hard and has always been quick to respond to any queries that I’ve had. Overall I commend Ms. Tayyaba on her professionalism and her efforts to produce safe drivers.

First of all, I want to thanks Rashid Ghulam and Aamir Shahzad from Port rashed EDI coz I was registered there for 3 months and after that, I requested to transfer my file to al Qusais and I was new there I don't know anyone coz in Port Rashid. I was always treated with care as a student and I felt very comfortable with their super customer service at Port rashed by the call center, staff, and supervisors. When I met them to complain about some issues, they easily resolved my problem and said let us know if you need anything. 

Thanks to them, I changed my mind and decided to continue my classes although it took me 3 months. I always called Aamir or Rashid if I have any complaints, they are always ready to help me and they will do the needful. 

So a big thank you to them and my instructor! My last instructor Ahmed Maher is perfect; he taught me very well and always shared important points to remember while driving. Thank you is not enough! Because of them, I will refer EDI to my friends and family. Thanks, Aamir and Rashid for all your help and support that you gave me whenever I failed my test. They always motivated me to be positive and never give up. Thanks, EDI Port Rashed staff. 

It was a great experience for me as it was my first class. The trainer was very understandable and able to instruct well. I’m able to catch up with the rules and regulations very well from the instructor. Hope I’ll achieve it soon. In Sha Allah

Tayyaba’s instructions were clear and demonstrations helpful. She used illustrations to make her point clear.

I want to thank Ms. Almaas for her efforts in helping me a lot. Actually, she is doing her best. 

I hope that this finds you well, I would like to extend my sincere appreciation to the institute at large and my instructor, Mr.Ameer for the care, love, and lessons extended to me. He is a good person and explains everything well.

Good day! This is my way of showing my utmost respect and gratitude towards my instructor from start to finish. Ms. Alice has been very upfront since the start. She set the right expectations and quality standards for me to gain the skills needed to be a good and safe driver. I am a beginner, and I passed my RTA final assessment on the first attempt! Thank you, Ms. Alice! You have been wonderful! Very professional, great teacher, inspirational, and motivates students like me to be good drivers. You need more instructors like her! Great job, Ms. Alice! Kudos to you! 

I would like to register my appreciation for your facilitator “Ms. Tayyaba Zahid Hussain”. She has done a commendable job at making me understand the finer points that have improved my driving skills immensely.

I had enrolled for my course in August and completed my mandatory training in October. Post that I had been attempting the tests and just couldn’t get it right. I truly believe that if I had trained with Tayyaba I would have completed my RTA test long back.

I would suggest that the institute provides a platform to model the teaching style and strategies of Tayyaba and trains the other instructors on the same. I can ensure that the students are going to benefit immensely from that and EDI will gain in reputation.

I am very happy with the excellent service of Mr. Rizwan Saleem, Customer Service Supervisor in the Al Quoz branch of EDI.

He is extremely good at customer service and goes all out to help the customers and ensures smooth functioning at the branch. He was a great help to me in solving my queries and also ensured that my license issuance process went smoothly in the branch.

I am very pleased with the approach of the staff in the Al Quoz Branch.

I thank the team for giving me this opportunity to register my feedback. 

EDI service is awesome. I am very satisfied with the service including instructors & cooperative staff. I am totally satisfied. thank you, EDI for such an impressive service.

I’m very pleased to give feedback to such a wonderful organization. All staff is professional and competent. During my class or tests, I never faced any hurdle or problem. I’ll recommend this school for driving learning. I’ll give a 110% score. 

I'd just like to appreciate Tayyaba Zahid's training and guidance since my first day of training lessons. She helped build my confidence and ensured I had a great experience in EDI. She taught me great driving skills that ensured I passed my final EDI driving test on the first try She guided me throughout the whole process and made my experience a lot easier. 

I would like to thank EDI for the great support and guidance during my driving license journey and special thanks to Mr. Tamer AbedAllhamid and madam Mandolin for their great effort and talent educational procedure with their students. Wishing for EDI and both of my beloved teachers all of the best. Have a nice day

Firstly thank you for your great experience with my driving and for helping me achieve my license. I was paired with an excellent Trainer Ms. Tayaaba Zahid. She was an excellent trainer and helped a lot to achieve my license. Her hard work and 100% attention to her students are what’s remarkable about her. Throughout my classes, she has always given me tips and lessons on how to pass my tests and also be a safe driver. Very friendly and at the same time great teaching skills! Without her, I wouldn’t have gotten my license today! Thanks, Ms. Tayaaba! 

I had an overall good experience with EDI. My instructor from the beginning was Tayabba. I felt that the training provided was very good, especially considering that I hardly knew how to drive when joining EDI. By God's grace, I was able to pass my RTA road test on the first attempt itself. I believe the training provided had a lot to do with this. I am very thankful to Tayabba for helping me achieve this, and thereby guiding me to obtain my driving license. 

Choosing Emirates Driving Institute was the best decision I have ever made, One of the most amazing driving institutes, a very professional team, the most patient and qualified instructor. I would like to thank Mr. Shanavas Kattisseril Shamsudeen Highly appreciated his guidance and his follow-up.

I just want to share my views or opinions on my driving instructor Mr. HAJI MOHAMMED. He is a dedicated instructor and wants to teach each and everything related to driving practice with great patience. He wants his student to be good drivers without making any mistakes. The way he speaks and teaches great. Thanks for giving me Haji sir for my instructor.

I am Rana Sabohi, a student of EDI, who has attained a driving license from your driving school on the 24th of February, in my very first attempt! My Happiness has no bounds and I would like to owe this success to the hero of my story – Ms. Malini. My heartfelt gratitude to this teacher who has made driving fun, challenging, and loving for me. Right from day one, I admire her patience, diligence, and attitude in making me achieve what I see many are struggling to.

If there is any way in which EDI recognizes their employees then I think Ms. Malini must go up as the star as she is the most deserving person. Her love and passion for her job have made this so easy for me because I was taught the RIGHT WAY!! Thank you Ms. Malini for everything you did. I will miss my driving lessons and you. You are a teacher I will remember for life! God bless!!
 

Good afternoon, I have been your student in platinum courses, I just wanted to share my feedback, Mr. Ameer has been very helpful, extremely professional, he solved my issues, due of the lack of management: ( timings, cars, many mistakes about my booking for my theory and my driving lessons and the final test). I want to thank him for his support and pedagogy to deal with me: and also I want to thanks Mr. Rashed, he was a very helpful professional with me. And to be honest as an owner of my company and doctor I can say is that his management in Emirates Driving Institute (Port Rashid Center) was perfect and professional. Nowadays creating great products is no longer enough: Service excellence is what drives business growth. If you help your clients deliver world-class service excellence through customer experience measurement, analysis, and improvement. It’s the real key to success for every company. 

I just wanted to send you a quick email to thank you and your staff for yet another enjoyable and professional course. After completing my driving class in February, my instructor, Irfan, was extremely professional. I believe I am a better driver. Thank you for allowing me to have Irfan sir for driving class - my confidence has increased. And Alhamdulillah I am passing the RTA road test last week. Please pass on my thanks to your instructors, and most importantly, Irfan sir - an instructor your company should be extremely proud of it!

I was a student in EDI and today have got my license. I would like to thank my instructor ms. Juliet and Mr.Niaz, who helped me a lot and I am very grateful to them. I will recommend the institute to my friends. 

This is the best driving institute, Very helpful and accomodating staff. Fast process and very good instructors. All the best to EDI

This is to provide feedback on EDI classes. Mr. Sayeed, of branch EDI Dubai Internet City. He was very helpful in arranging quick classes and booking tests. He is very polite and understands the students' problems regarding timing and schedule. I thank EDI and Mr. Sayeed for your support.

This is to express deep gratitude for all the training and guidance provided by Ms. Tayyaba. She has taken all my driving classes with a lot of passion and enthusiasm, which helped me develop a liking for driving. She ensured that I clear my tests ASAP and provided some insights on how to keep calm during the test which helped me to clear. I will recommend EDI to my friends only for Ms. Tayyaba. I don't think I would be able to clear my test in such a short time, had it not been for her. She is a valuable asset to the institute. Not all trainers compare to her skills, passion, and enthusiasm. God bless her.

Today I am very happy as I passed my road on 1st attempt in EDI.  I transferred my file from the Dubai driving center as I was fed up. Once I came to the EDI Hor Al Anz branch, I met Mr. Robert who is too professional and caring to his customers. I am very thankful to him. I just followed my instructors' guidelines and thank God I got my driving license today. 

I just wanted to write to appreciate one of your instructors at EDI; Ms. Tayyaba Zahid. I had a wonderful experience with her. Her passion, hard work, and so much effort kept on motivating me to move forwards. I passed my road test today and I can't thank her enough for all that she did for me. I think she's one of the best teachers and an asset for EDI.

I would like to say a big thank you to Ms. TAYYABA ZAHID for being an excellent driving instructor. In only a few classes, she taught me so much about UAE road rules, regulations, and driving safety rules. I am highly impressed by Ms. Tayyaba's teaching techniques. I would not have been able to pass my final Road test without her guidance and teaching strategies. Once again, congratulations to EDI for having such perfect driving instructors who help the students with full sincerity and hard work.
 

First of all, I would like to thank you for the great chance to obtain the UAE license. I am really happy with the service provided by EDI to get my license journey. I am deeply thankful to Mohammed Waqas (Reef Mall Branch). He was really helpful throughout my journey and provided the maximum support. Once again thank you very much.

First of all, thank you very much for the help and support in achieving my dream. During the period, I got well training from my instructors to become a safe and skilled driver. I would like to mention especially the Customer Service team who always tried to give highest satisfaction to the customer.

I want to give feedback about my instructor Mehjabeen Hashim. She is very sweet and polite. The way she taught me makes me remember every single point. She is very a hard-working woman with a good heart. She always draws a diagram to clearly explain the concept so I can understand it well. I appreciate her and thank her for being my instructor.

My last training was good, my instructor was excellent!

Realy Mr.Riza is a good teacher. I enjoy the classes with him as he taught me like a brother. God bless him

I would like to extend my appreciation for Ms.Tayyaba Zahid, who was my driving instructor at EDI - Al Qouz. I received my license this morning and cleared my RTA Road Test on my first attempt. This was possible only because my instructor prepared me so well. She has immense knowledge and her desire to bring perfection in her student‘s driving is commendable. She makes sure that you are aware of all the rules and guidelines by revising them at the beginning of each class which helped me tremendously in developing confidence on the road. Her classes are very structured and prepare you to step by step towards the final goal. I would also like to mention that she was always available to help and guide me through the entire process. I feel grateful to have Ms. Tayyaba as my driving instructor.

I was training with Miss Tayyaba Zahid. I would like to mention that miss Tayyaba has been very helpful, encouraging, and patient with me while teaching me. Her attitude is great and she is so involved while explaining everything and with her guidance, I was able to pass the test on the first attempt! I am so happy that Miss Tayyaba was my teacher. Also, thank you EDI!

The first day of training was great. I am happy with the way of speaking in English which is very smooth for me. I am thankful for the way of teaching and training. My success is in EDI.

The class was very good and the teacher explained the rules very nicely.

I’m very happy with the service received from EDI - Business Bay branch. Special thanks to Bernadette & Ralph who are always helpful, attentive, and patient enough to address all of my inquiries and concerns. :) I’m also very thankful and glad to be trained by the Best Instructor in EDI- Mr. Anthony Supertran. I’m blessed to be trained by someone of a high caliber like this guy. I would highly recommend EDI because of these people who provided excellent customer service and made my journey in EDI a wonderful experience. I passed the RTA Road Exam on the first attempt and my heart is full of joy because I know it’s the Lord who brought me to a good school with excellent staff & trainers. All Glory to God!

I had an amazing experience when I entered EDI. In customer service, Habib ur Rehman assisted me very nicely. In mock practice, the teacher very nicely explained all questions to me. After I started my first bike training, believe me, all staff instructors, the atmosphere was very very respectful. I feel so comfortable there. Although I'm the only female student in their section, I never felt hesitant because they all treated me like a normal male student and also respected me. Best experience of my life! The best learning school in the UAE. Best of luck! God give you more and more success in your journey.

I was registered at the Emirates Driving Institute, Al Quoz Branch. I have passed my road test and would like to thank Ms. Cynthia (my driving instructor) for her hard work. I was a beginner, not only did she teach me how to drive, but also how to drive responsibly! She did a great job counseling me through the rough spots. I appreciate how calm she was, as well as her patience and encouragement throughout the process. Thanks again!

I’d like to take this opportunity to thank the team and the management for the smooth and friendly service provided at EDI Al-Quoz, especially to my instructor Ms. Tayyaba Zahid. She has given me immense support in helping me pass through my exams for the driving license. Her approach and friendliness have to be appreciated. Tayyaba was by far the best instructor I had, although I had a few classes with other instructors. Thank you and I wish Ms. Tayyaba and EDI all the very best.

It's a pleasure to join you and my first day was simply superb with Instructor Mr.Safeer Abdul. With his proper guidance and teaching and motivational skill, I can't believe that I was driving for the very first time in my life. Thanks to your team.

I would like to share my thoughts on getting a license. My journey started in 2015 and I faced a lot of things; I have fear in my heart while giving exams with RTA but my best instructor Malik Nazim Ghani, he is a great man, he supported me in overcoming my fears.
Thanks to Malik Nazim and Mr Navid customer service in Al Ghurair Center. He also encouraged me. 

Every person in your squad is very helpful and everyone has good behavior. I love EDI! It's the best driving school not in UAE but the best in the world!

I am writing this email in regards to my given Feedback about the Baniyas square branch where I had open my driving file. In addition to earlier feedback, I want to appreciate Mr. Aslam who opened my file and always went the extra mile to help me to book my classes. Thank you once again to Mr. Aslam and Mr. Ansari (scheduling department) and the whole EDI and call center team for helping me while the training session.

Sharing my sincerest gratitude to your EDI Dubai Internet City staff, Mr. Syed Ahmad for his excellent assistance, friendly and efficient customer service. 

My experience with the instructor was excellent!

Good day. I am Rachelle Cortes, one of your students in EDI who just passed and got a driving license recently. I'm writing this letter to pass my thanks to my instructor, Mr. Zaffar of Reef Mall branch who helped me all through the way to get my driving license. Learning to drive had been something I had procrastinated about and cause me a lot of anxiety. With Mr. Zaffar's expert instructions, I am now really confident behind the wheel. He was a fantastic instructor, who showed a clear understanding and more importantly patience in teaching me to learn to drive responsibly and safely. I can honestly say he is a true asset to your company and would highly recommend his service in the event of friends needing someone to teach them how to drive. Thank you so much Mr. Zaffar and all the best Emirates Driving Institute.

I would like to thank my instructor Mr. Zaffar Shal Lal for the support, patience, and encouragement he showed while teaching me how to drive. He understood my faults and help me improve on them. I would recommend EDI and Mr. Zaffar to my friends and colleagues. I thank and appreciate you for the good service provided.

I had an excellent experience with EDI, and I would highly appreciate and praise my instructor, Ms. Tayyaba Zahid. I could not have gotten a better, more excellent, dedicated instructor than her, who worked so hard with me, to train me and made sure I had a good grasp of all the rules and regulations of driving in Dubai. I would highly recommend her to all the new students who come to EDI.

I was the student of Mr. Mahmoud, fleet no. 122. I need to say that he went above and beyond, providing consistent, outstanding services every lesson. From day 1, he made sure I felt comfortable and safe driving, helped me gain confidence quickly, and had an answer for every question that I had, no matter how trivial. Mr. Mahmoud is an excellent instructor, and he truly made me enjoy every single lesson, I even looked forward to all of my classes with him. If I recommend EDI in the future, I will also make sure to recommend that they request training with him. Not only is Mr. Mahmoud extremely knowledgeable about driving, but he is passionate about it, which is why he excels in teaching it. I truly wish him more success and happiness in his career and life. Thank you.
     
 

My driving instructor was Niaz Ahmad Qadir, he was a great help for me in passing the courses, he explained in detail all the road rules if something was not clear enough he was always ready to repeat many times!  He had smart and knowledgeable answers to all my questions, he is very understanding, friendly, and knowledgeable! I would love to add that Niaz Ahmad Qadir is the best instructor in ED! 

A great experience with EDI (Al Qouz Branch). My trainer Niaz was brilliant. He was very perceptive, intelligent, and patient. At the center, Shabaz was also very good. He was able to adjust timings and accommodate the trainers according to my need. Big thumbs up to them. All in all, EDI is highly recommended.

I completed my course and got my driving license and wanted to tell you how helpful my instructor Miss Tayiba Zahid has been throughout. She helped unconditionally, even replied to my questions on driving after school to help me pass my parking exam. Thank you!

As per the outstanding performance from miss Mariam’s excellent performance, I would like to send an official appreciation email for her outstanding efforts and excellent follow up even though there was a slowdown with the RTA system she still managed to complete her job in the best manner possible. This is reflected in the strongest management which is keen to cascade UAE strategy (People's Happiness First). Thank you very much to make life easy and happy.

My name is Ahmed Haredy. I have been registered with you at the Al Qusais branch. I’m writing to thank you for the polite and professional way I have been treated with which satisfied me completely. Especially thanks to the customer service lady who helped me with all and assist me in all “Mariam”. Sure I will always recommend your institute to everyone and I wish I finish all my courses with you in the right way. Thanks and appreciated.

I had a great experience learning driving with EDI and Mrs. Maryam. It was very professional and I would recommend my family and friends to join EDI. Thank you for having me.

I would like to inform you that I have completed the training at your institute and passed the RTA test and finally got the license.

Also, I would like to say thanks to all of you and had a wonderful experience right from registration, opening the file, training classes, coordination with the classes by coordinator Ms. Coni. Overall it was a wonderful experience and also I have passed the test on the first attempt. The kind of training provided by your institute is very good. I belong to the people of determination category. The support which you have given me is excellent and special thanks to Ms. Coni and the trainer Mohammed. I believe and strongly recommend to everyone to join your institute in the future. Thanks.

I would like to thank all the staff of the Institute in Al Qusais, especially Mr, Mohamed Ahmed from Customer Service and Mr. Walid from Technical for their understanding of the problem that I faced and provided solutions. Also, I would like to express my appreciation and respect to Ms. Mariam from Customer Service for her dedication to solving the problem and doing it beyond the limits of her duty beyond what is required to perform. She was an example of decency, hospitality, and professionalism that is incomparable. May God help you all to be pleased, as long as you are a landmark proud of Dubai.

I got my license today from RTA. I must appreciate EDI staff and examiners as they are very cooperative and professional. Especially my Instructor Mr. Zaffar and my coordinator Mr. Ashiq. They helped me along every step of my process to get the license. Once again I am very thankful for such a supportive and wonderful experience with EDI.

I came across Mr, WAJAHAT NOOR. ITC-Incharge after going through many instructors and failed attempts. He shaped my driving and my confidence back less than half an hour and I passed the test after I met him and give me a short quick lecture. He genuinely cares about EDI training and to the students. He is a patient, friendly, very disciplined wonderful person. I am so glad to him and am highly recommended him. I can't thank you enough Mr. Wajahat. THANK YOU.

I, Farzana Shahul Hameed was a student of Edi till 10-11-2019 since December 2016. I passed my road test today on the 13th attempt. I would like to everyone in EDI for helping me throughout this journey. Also, I would like to thank my instructors especially Mr. Noushad Panikkaveetil, Mr. Ummar Faisal, and my senior instructor Mr. Abdul Qadir. Their lessons helped me to improve my driving skills and pass the test today. THANK YOU, EDI ONCE AGAIN.

I would like to share my delightful experience with one of your colleagues Brendon. I called your call center today in the afternoon and it wouldn't be wrong if I say that out of all your colleagues I have dealt with, he is the most patient executive who listened to my queries and provided me the best possible solutions.
 
Post my interaction I am happy and convinced that I should choose EDI for my driving school.
 
Great job, keep the good work.

I want to thank Mrs. Maryam for her customer service and her help while registration for the driving license. I hope that everyone does as she did with me so that all your customers will be happy. 

It might be a little late to be sending this now but better late than never  
 
As it might have come to your attention that after about a year and a half or 42hrs of classes so to say I've finally got my license.
 
A massive thank you to all the instructors, examiners, and staff members especially Mrs. Khalida, Mrs. Sadaf, Mrs. Muneera, and Ms. Elena for making this journey a lot more pleasant than it would've been.
 
I'm immensely grateful for all their support, effort, valuable advice, and most importantly for correcting my wrongs. I truly couldn't have done it without them.
 
I would like to thank Ms. Elena as I have troubled her a lot with training me with the basics of driving which I was truly was clueless about. My genuine apologies for all the trouble it may have caused.
 
Ms. Sadaf made the whole process so much easier and spent her very valuable time just explaining all the policies I wasn't made aware of. She has helped me at every step of the way- in every way possible.
 
Both Ms. Sadaf and Ms. Muneer have always been supportive and have given me the best advice at the right time. They made this journey so much smoother. Without their support, I might have had lost hope and given up on EDI.
 
Lastly, I can't thank Ms. Khalida enough for perfecting me in a way that I was able to get my license on the first attempt. She was quick to observe my actual problems and easily corrected them. It is because of her that I feel like a confident and safe driver. I hope she knows that. After having taken a lot of classes with different instructors I can surely say that she's one of the best at EDI! 
 
Such gems will help EDI thrive to be the best.

Hi, EDI Team. I would like to thank all EDI staff and trainees for giving me this opportunity to learn drive in the best training institution of Dubai UAE, my special thanks to Instructor AYESHA Pakistani National, she helped me a lot and taught me about my real problems, and find out my core mistakes for my steering handling issues and positioning of my car at the Road. In my opinion, EDI is the best institute to learn driving in UAE. They have great services and the latest technologies &  facilities for new learner drivers to drive in this great country UAE. I love EDI, long live EDI. 

I would like to thank the driving instructor. Mr. Mohamed Hassan for his tremendous efforts in driving education. I thank him very much for his wonderful creations. Words cannot describe it. He is professional for being respecting and loving his work. He is a man who works sincerely and has a positive energy that helps you to trust him. Thank you, Mr. Muhammad with all my respect and appreciation.

I recently got a message from EDI asking us to share your valuable feedback; so here is something I want to say.  Nothing wrong but just good feedback! I had my first class today and I had Mr. Edgardo today. I am very much impressed by his skills and the way he taught!! The amazing staff you all have I must say. Very much impressed by Mr. Edgardo Maco and his class. Hope to have a sir like him always. xx

I would like to take this opportunity to thank you for the great learning experience that I had in EDI, now that I have received my driver’s license today. Likewise, I would like to also sincerely thank Ms. Wedad Ali (counter 10) and Ms. Sadaf (counter 6) in the ladies section for the exceptional customer service experience they have consistently provided me in the past 4 months. I want to thank them for their efficiency in scheduling my training and tests/assessments despite even the short notices. 

Both have been very kind and encouraging to me even when I have failed my parking and road test several times. I believe that both of them are a great example of what customer service should be like. I appreciate all they have done to make my learning experience in EDI one of the best. 

Thank you to the team, my instructors (Ms. Kiran, Ms. Iqra, Ms. Ambreen, and Ms. Agnes), Ms. Weded Ali, Ms. Sadaf, and both of their respective managers. I wish EDI and its students the very best always and many more years of fruitful success ahead. 

First of all, I am very pleased and honored to tell you that I was a student of Emirates Driving Institute in 2007 and got my driving license through this great institution, and especially want to appreciate the tremendous service provided by the organization and also the customer care executives.
A couple of weeks ago, I wanted to register my two younger brothers for a driving course and visited few other driving institutes for comparing the programs offered by them. Though, I found some cheaper solutions (up to 25%) being offered in the market but when I visited EDI’s Academic City branch, I was happy with the environment and the staff. On my visit, I was politely attended by Mr. Haroon. In wait for my turn, I was noticing the way this gentleman was serving the other customer – and his engagement in this session was truly awesome. I was very happy with the positive attitude and it is certainly expected culture in a well-reputed organization like yours. I was so amazed when my turn came and I was also warmly attended with the same care and focus. He was very much clear in his communication, much focused, taking ownership of the whole process, and also ready to give a helping hand to clients. To me, this is an extraordinary and brilliant customer service example. Consequently, I got my family members registered with EDI for their driving course since I was convinced by Mr. Haroon that EDI is the best choice for me.
It has been my experience that when employees provide quality customer service of the highest caliber, they tend to be quickly promoted to leadership positions so I would like to suggest your management to do take care of this employee as he is a true asset to your organization. Lastly, I commend both Mr. Haroon and EDI for the value of services provided and we feel grateful to be part of your EDI family.

I would like to express my deepest appreciation to Miss Cynthia Decena my instructor, for her excellent job and huge patience to teach me how to drive. When I started, I felt quite nervous but she helped me to build up my confidence. During the road test time, I wanted to give up since I had lots of fails, but Miss Cynthia encouraged me to go through it. And yes she was right. I got my license a week ago... Thank you so much. I would also like to mention Miss Sheryl in the ladies section for always making my schedule in my free time. She is really good and very organized. Thank you, EDI for the opportunity...more power to you all

I got my license a few days back. I started my training with Tayyaba Zahid in September and within a month I got my driving license. Her training is excellent. I had given 3 RTA attempts before but couldn’t clear the test. Then I switched my trainer and started classes with Tayyaba. My driving improved drastically. Highly recommended instructor.

Alhamdulilah I passed my final road test today and My dear Sir Malik Nazim Ghani Sahib taught me very well and Mr. Malik Nazim Ghani is a very good and hard-working instructor. I am very happy and will also recommend my friends to open a file in EDI.

I am pretty sure that I am quite famous among staff at Port Rashid EDI mainly because of the Malaysia license issue (more than 5 years) that needed extra attestation from the Ministry of Foreign Affairs UAE, which caused some delay on my final RTA test for a couple of weeks and ultimately I am required more training hours even though already providing RTA with the attestation due to few other reasons.

The extra classes were initially should be free of charge due to this unique case which was thankfully due to Mr. Rizwan's effort, into talking with the higher management. But I paid for this extra class to express my gratitude for all the effort, email exchanges, many phone calls that were made in assistance to ensure I able to finish the test. We all experienced this issue for the first time.

Alhamdulillah today, I passed my first RTA test with flying colors. In the end, I can taste the sweetness of all of the hardships that I went through. After all, all the extra classes contribute to ensuring I have more practice and confidence during the RTA test. 

Thank you to RTA, EDI, Mr. Rizwan Port Rashid supervisor, Mr. Ghassan RTA Supervisor, and all parties involved. 
 

I just wanna thank Ms. Ferchichi Meryam for her kind help and support, good attitude, welcoming, have piece of good knowledge. I am happy to deal with such a professional person.

I want to send a big thank you message to the wonderful smart assistant coach (Tamer) for teaching me in training I got the license and I didn't fail at any time. He is from Egypt.  Thank you very much

I am writing this letter to appreciate the premium service your employees have provided to help me obtain my UAE driving license. First of all, I would like to mention Abdul Qadir who was a gem of a driving instructor. He was highly patient and provided clear and precise instructions which helped me pass my driving test successfully. Furthermore, Munsaf who was the customer service consultant offered me 5-star services while dealing with my queries. Lastly, I was overwhelmed by your Platinum package and would highly suggest this to my family and friends. 

I would like to thank you for your service. The customer service representative (Maryam Ferchichi) was so kind, helpful, and patient, especially since my case was a little bit complicated. She tried hard to understand my case and find a solution with her colleagues and managers and finally, the traffic file was opened successfully dated (22/10/2019) and I will make the final test soon. 

I appreciate that and best wishes for Emirates Driving Institute.

I first came to Emirates Driving Institute many years ago, and at that time  I got my driving license with a kind teacher called Jessy (I am not too sure if this is the name, she was a Keralite/Indian teacher). I got my license and I passed out. I did not start driving and waited for a long period. Then after some practice classes from someone else, I started driving in Dubai and continued driving.

After 1 year or so, due to personal reasons, I could not drive and for a long time, I did not drive. Then I started driving and at this time after few days I developed a fear of driving and I stopped driving for almost 1 year. Then I tried many ways I didn’t succeed. Went to a private tutor still didn’t succeed. Then I came to Emirates Driving Institute and a lady called ALMAS is scheduling classes for everyone. I met her and asked for a very good tutor and explained to her my situation. She gave me a lot of courage and told me there is this tutor called “ Malik Nazim”. I was thinking why is Almas giving me Malik Nazim. She said, he is the best instructor, I am assigning him to students and he is very good. Her conversation as such was so positive I felt really good and confident.

I started driving and I was not at all confident. My fear of driving was too much I could not drive above 40 km per hour. I was so worried. But sir kept telling me your driving is good. Give speed. He kept telling me my driving is good, I can do it. He gave me constant motivation. He gave me examples of success stories of many people including how courageous his wife is and how he motivated her to excel. He told me about many students who came with fear to him but succeeded. Most importantly he kept telling me I am very good at driving. I suggested we drive on the ground on the small road. He said I will teach you on a regular main road and not on the ground. You are already good. When I went down from the bridge I was so afraid I felt the car will fall. He kept giving me courage. He did not let me give up. He kept telling me I am the best driver. I can do it.

This confidence he gave me made me believe I could do it. Finally, I started driving with full courage and I became confident I did not need anyone’s help. He is the very best instructor and how he is teaching is exactly how one should teach students in every area in life. It is about making believe people they can do it. I was in tears that I could not drive anymore. Now I realize that God has kept his time and plan for every success for me and that blessings are kept by him to be given in his time. I CANNOT THANK GOD ENOUGH FOR GIVING ME A TUTOR LIKE MALIK NAZIM. He is the best gift as a teacher I could have asked for as because of this instructor I  am confident to drive today. It is a life skill and I am so thankful to God for this blessing. 

I would like to thank and make a special mention of how good my instructor Tayyaba Zahid was. She was very thorough and detailed During the training lessons. I believe her instructions and meticulous guidance enabled me to pass the RTA road test and finally obtain my driving license. 

Good day and hope you are doing well.

At last, I pass the RTA final-exam on the 7th of September at 10:15 AM. Thank you so much for the support and discount which you offered in the final stage of my RTA test. I would like to say thank you to everyone. Especially Respected Mr. Taleb Mahmoud Mohammed, Abdul Khader, Omar Mohammed Rafik, Edna, Krishna, Ahsan (my last trainer who found my mistakes and rectified) and at last not the least the unknown lady who referred Mr. Ahsan as my trainer with her guarantee and also it is appreciated for taking such a personal risk in that situation.

@unknown lady: your trainer did what you promised me and thanks a lot. i would like to say one more thing which is after the exam my RTA test inspector said, Nashik you pass without any single mistake. That makes me happier than getting the license.

Note: I don’t know that lady's name that is why I mentioned an unknown lady and sorry for that. 

Thanks to the Emirates Driving Institute for providing me wonderful experience of learning driving. Big thanks & hugs to Mr. Abdul Qadir for assisting/ helping me the whole session of my learning driving & passed in 1st attempt. Kudos to Emirates Driving Institute & keep going.

In Aug 2019 I registered with the EDI Platinum Course and feels so glad to receive my license on the 06th of October in my first road test.

I would like to take this opportunity to thank the entire EDI team, especially Mr. Abdul Quadir for his extraordinary support and guidance during my training period. Because of his teachings, patience, and experience techniques, I have been able to enhance my skills in a better form and be able to get through the road test in my first attempt.

My overall experience with EDI was super and the staff/instructor are very supportive all the time. I would not hesitate to recommend EDI to anyone.

Once again my sincere thanks to every staff of EDI.

This email is referring to the EDI staff due to which I cleared my all test & got the license on time.

First of all, I would like to thanks Mr. Sayeed Ahmed (Rolla Street branch) who had explained & convinced me to register with EDI for getting the license.

He had always supported me & helped me in getting the classes quickly. He is an asset to your organization. 

Secondly, I appreciate the affords of Mr. Houari & Mr. Faruk who had helped me with the driving skills. I got the license due to the positive attitude of these two gentlemen. My Driving skill was very poor 4 months before but now I have the confidence of driving throughout whole UAE. 

I will surely recommend Mr. Sayeed to all my colleagues for doing registration with EDI & Also These two instructors for the driving practice. 

EDI must focus on such staff who are a real asset to the whole organization. Students can learn a lot with such staff.

Today was my first class & I must thank God for the best instructor, Mr. Zahir. I am completely happy & satisfied with him. If you get an instructor like him, half of the learning is done. Thank you once again.

Enjoyed my training today. Many thanks to Ryan of the Port Rashid branch. Very good instructor!

I would like to thank Mr. Zaffer and Mr. Edgardo for helping and full support to learn about driving and get my UAE driver's license.

With this guidance and patience, he thought me the skills to become a safe driver. thank you for giving me to overcome my nervousness. His lessons were very informative, well structured and I appreciated his encouragement.

As well as having a very professional attitude, he is also a very caring person.

I will recommend EDI and Mr. Zaffer and Mr. Edgardo to my friends who are interested in learning to drive. I honestly couldn't have done without you and I appreciate everything you've done for me.

I would like to share my experience with EDI, even I didn't finish the whole course, but I must say you are great and professional! 
You always answer our emails, phone calls, and people who are working in EDI always assist students and help with any inquiry. 

I will leave you feedback again when I finish my course and when I get my license but until now I am really satisfied and I recommended you to my friends. 

Today I had practical training with Ms. Salma Mumtaz and I am so happy she is my instructor, she is full of knowledge and so nice.

Continue your good work and be the best driving school always!

Good day! I would like to give great feedback to my ever-patient instructor Ms. Alice. With her help, I was able to build my confidence and know-how in driving. Thanks because I passed my Final RTA road assessment on my first take.

It was an excellent experience driving on the public roads. The instructor very helpful and informative.

I would like to provide feedback on my experience with EDI. 

If it weren’t for the endless dedication and genuine efforts from Messrs: Talib, Naser, and Wajahat, my experience with EDI would not even come close to satisfactory. However on the contrary, due to these 3 individuals, the outcome of my time with EDI was overall quite pleasant.

From the start, Mr. Talib supported in organizing every necessary step specific to my detailed personal needs, and was a great people’s person! Couldn’t have asked for someone better to do the job. 

Mr. Naser was also equally facilitative with my detailed personal deadlines and was also another major factor for me to attain my license within such a limited amount of time.

Finally, Mr. Wajahat was a star, helping me through every step, hurdle, downfall, and issue. His experience was extremely evident in the way he offered specific advice and support to my issues. I cannot express my gratitude for his time, he was truly instrumental in getting me through the process happily!

Finally, I got my driving license. Hearty thanks to my instructors Maksuda Begum and Mohammed Shameer. I was given confidence by my instructor every time I attend the assessment and test. Special thanks to Bernadett - CSR/Course in charge coordinator. When I initially failed my road test and my heart is broken, She motivated me that I felt very better in few minutes of talking to her. All staffs I have seen in Mina Rashid are good and friendly.

Thanks to Mr. Sheikh Haroon Shehzad for his support from the beginning till the last Test. Also thanks a lot to instructors Muhammad Faisal Shah and Khalid Hussain (I had only 2 hours of training with Mr. Khalid, but it was helpful for me to pass the parking and road test). Because of the professionalism of instructors, I passed parking from the second try and the Final test from the first try. Thanks a lot. It was a good experience.

I just want to give credit to my driving instructor Sir Edgardo (EDI Al Qusais Branch) for teaching well during our session. He gave me correct tips and techniques on how to become a safe driver. And he is also very friendly.

Kudos Sir!!!
 

This is a Thank you email for Mr. Farooq Shahjehan from the Call Center team.

Mr. Farooq was the fourth Customer care representative whom I spoke to. Upon knowing that I have been calling for some time he took the ownership of handling my case as a single point of contact for me so that I do not need to explain myself over and over again. I was impressed with his sense of responsibility and going the extra mile to help me which none of the other people think about. But little did I know that time that he will turn the tables and resolve the issue. He also gave me a courtesy call to check if I need assistance with anything else.

I appreciate his professionalism, patience, and tenacity which makes him a valuable member of your team. EDI needs more people like him.

Thank you and keep up the good work.

Hello, I would like to thank EDI for designing such a nice bike training course. My instructor was Mr.Kumar, and he was an amazing instructor. He was very methodical in teaching every step about road safety and driving rules. He is a very friendly person and one can clarify their doubts without any hesitation and is very kind to explain everything with utmost most patience. I am a Doctor and my duty schedules frequently change as per patient needs, so there were many a times changes in my training schedules .. Mr. Kumar helped me a lot In arranging classes for me .. stopping, rescheduling classes was hassle-free and smooth. During my training Mr.Kumar got transferred to the Port Rashid branch from Al Qusais, I was so comfortable with him that I changed my training center too to Port Rashid. I felt even happier get training in Port Rashid Centre since there we can get free parking, very good seating area, and peaceful environment. Overall it was a pleasant experience for me and all the credit goes to my instructor Mr.Kumar.

Let me start by saying that EDI has the best service and offers good quality training. Most of my friends and family have gotten their license from here and recommended it to me so I joined and began my training. My first few classes were not up to the mark so I was unsure about which instructor would be the best for me. Then my friends recommended that I do my class with Ms. Ambreen and it was the best decision I have ever made!!!! I would like to thank Ms. Ambreen for her superior guidance and for always being patient with me. She has great attention to detail while driving and gives good feedback during every class. I could see a great improvement while I was training with her and would like to recommend her to future students. I got my license on my second try and passed my other assessments easily due to her amazing training!!! I really cannot thank her enough for everything.
 

I am very glad I joined EDI for my Platinum driving course. I would take this opportunity to appreciate Mr. Sattar Khan who was very professional in explaining to me about various driving courses provided by EDI and suggesting to me the best one which suited my professional constraints. He also introduced me to one of the best teachers Mr. Atif in my all past bad experiences with various teachers in another institute.
 
Mr. Atif taught me various safe driving skills along with RTA rules and his keen observation and corrections have molded me into a better driver. I wish him the very best of luck.
 
Thank you, guys !!

It was so far a pleasant experience with EDI. Everything was smooth and well managed from day one. Was nicely coordinated by the team from lectures till the exam.

Today was the first day of practical training and icing on the cake was Mr. Umar (instructor) was so nice and made me feel comfortable on my first day of class. I had never driven a vehicle and he helped me to be comfortable driving through the experience. Full Mark's!!

Hope to enjoy the journey ahead.

Happy to inform you that I got my driving license on 25th Aug 2019. I would like to extend my thanks to all my instructors for helping me get my driving license. They have been very much cooperative especially Marichu maam, Daisy maam, Stella maam, Sajana maam, Elena maam. Marichu maam is very professional and I found her coaching very good and systematic. She is very motivating and hard-working. Daisy maam has been very patient in rectifying my mistakes and giving me continuous practice on areas I need more.Stella maam is also very sincere in teaching and training. She helped with various techniques that help in driving. Even Sajana maam and Elena were also very helpful. Other instructors also have been very sincere and hard-working. Thanks once again. 

I would like to convey my appreciation to the below following members of the EDI team.  
The journey throughout the learning from EDI taught me there is no partiality shown to their students, this is one of the greatest things treating every student is equal and the priority is given to all regardless of caste and community. Below are the two very polite and down-to-earth scheduling teams making us refer someone to choose EDI. It's my privilege and proud moment to consolidate my appreciation to these members. 
The scheduling team Mr. Amir (Day Shift) and Mr. Iqbal (Night Shift) has always been very polite and kind enough to accept all my requests and processed them promptly. Unfortunately, I could not able to meet them since they are on vacation at the moment.
Trainers Mr.Mumtaj & Mr.Hamid are highly talented people from whom I have gained great and unforgettable learning experience.  
It is my kind request you to share my sincere appreciation to the above staff and I would like to hear from the EDI team once the appreciation passed to them. 

I write this email with a lot of excitement informing you that I have passed my Final Road tests and finally got a Driving License in Dubai.
 
This learning journey wouldn’t have been complete without a few names that are worth mentioning, these staffs were very kind and helpful which made it easier for me to deal with stress and anxiousness during the training phases.
 
To begin with, I would like to thank Fawad from the Ibn Batuta Mall Kiosk who helped me enroll and always ensured he co-ordinated well between the branch, drivers, etc to arrange for my classes. He was extremely patient in handling all my queries and issues.
 
I would like to mention the internal EDI assessor Abdu Anthwan who took my Road assessment and gave me appropriate feedback to correct my mistakes, I was overwhelmed with his instructions and feedback technique.
 
Call Center Agents Dhwani and Royal were kind enough to put my minds and doubts to rest, always reassured me that the next time would be positive for every time that I failed.
 
I honestly am very impressed with Dhwani in particular, she knows how to interact with customers based on the type of day they’ve had, very sweet of her to always reassure and motivate, well done, you are going to go a long way.
 
Branch staff at Knowledge Village Abdur Rehman and Sultan, thank you for always ensuring that the classes were arranged mostly as per my convenience.
 
Coming to the most important person, Mr. Farhan, my driving instructor, this guy is a real gem. He made me fearless and more confident, always motivated me, even mistakes were given as feedback in a very positive way. He’s probably the youngest instructor from EDI I’ve trained with but by far the most patient, calm, and knowledgeable instructor. Mr. Farhan even went to the extent of drawing the entire roads, curbs, etc on a piece of paper to explain situations and driving hazards.
He’s always eager to work on your mistakes and teach you more, I learned a lot from him and can’t thank him enough for all that he’s done.
 
I do hope all the above-mentioned staff goes a long way ahead in their careers, I wish everyone all the very best.

I would like to thank EDI and Ms. Tayyaba Zahid for helping me get my UAE Driver's License on the very first attempt. Ms. Tayyaba was patient with me and her teaching methods are great. Thank you Ms. Tayyaba.

I would like to thank Mr. Zaffar Shah Lal for his extended support in my license. 

He guided me to drive patiently, skillfully to become a safe driver. Thank you for enriching my confidence especially during line changing. His lessons were very informative, well structured and I appreciate his encouragement. As well as having a very professional attitude, he is also a very caring person. 

I will recommend EDI and Mr. ZAFFER to my friends who are interested in learning to drive. I honestly couldn't have done it without you and I appreciate everything you have done for me. All the best for your future!

A big thank you to my instructor Zafar Shah Lal. He taught me very well. I learned so many things about safe driving. I will recommend EDI to my friends. 

I would first like to thank EDI and Ms. Daisy for helping me getting my Driving License on 6th July 2019 in the very first attempt. I am giving my feedback after a month of passing because I wanted to make sure am driving with the same confidence as I was driving under Daisy Madam's supervision during my training. And yes am driving very confidently, no matter whether it's an SUV or a Sedan because of the practical insights given by Daisy Ma'am. She was a pillar of support and also a confident booster when I lost my confidence after failing the internal assessment test twice, even after giving my 100% effort.

Other heartfelt thanks to Mr. Javed Bhatti Sir who saw my efforts and passed me in the 3rd attempt of Internal Road Assessment.

My journey with EDI and especially Ms. Daisy was fabulous. She was really helpful and a real motivator and made things simple, really a fantastic trainer to get trained with. She is dedicated in her line of work at the same time helping the students emotionally and boosting confidence.

Once again I would like to dedicate my success to Ms. Daisy as all credit goes to her for grooming me so well. And also thanks to EDI for helping me to find such a mentor as Daisy Ma'am.

All the very best to both Daisy Ma'am and EDI, keep up the good work.

My name is Sarah Martinelli and I was an EDI platinum student.

I'm writing to share my experience with the classes. In the beginning, I wasn't very happy with the course, but once I changed my instructor I felt 100% more confident that I was gonna learn and pass my exam!

My instructor Mr. Abdul Qadir was excellent! He has so much experience! He was able to identify my difficulties while driving and was able to give classes to improve my driving skills, only an instructor with experience and knowledge would be able to do that. Mr. Qadir passed me confidence and knowledge throughout the classes, he is very calm and has a great way to explain to the students their mistakes.

I'm thankful to Mr. Abdul Qdir for passing my exam, he was a great part of my success during the test. And I thank EDI for listening to my concerns and changing my instructor. I will recommend the Platinum Courses to others. 

I am so much glad to be a part of EDI as I am in under process of getting a Dubai driving license. The complete team at EDI is very much cooperative. Thanks for being such a supportive team to each and everyone who approaches EDI.

I would like to give feedback about my instructors. I was following the classes with Niaz Ahmad, and Mohamad Taher. They were both professional and approachable. Their communication in English was excellent. Niaz Ahmad is an excellent teacher who was good enough to teach me all-important techniques in driving which helped me to understand what is expected by RTA as a skilled driver. I was able to not only learn the right skills of driving but also was able to build my confidence. I would rate them 10 out of 10 as teachers.I would like to give you feedback about the services provided by the customer service representative, Ashiq Rehman, at Mai'seam city Center. He was helpful, kind. He always made sure that the customer was happy, especially when I had to book classes and had to cancel due to unavoidable situations. His communication skill was excellent and was knowledgeable about the procedures and advising about the instructors. I would certainly rank him 10 out of 10 for his excellent customer service and knowledge.

My name is Subhin, I was one of the Platinum students. Yesterday I passed my RTA driving test. Thank you so much for the excellent service. I would like to appreciate Instructor Mr.Abdul Qadir, who helped me to become a confident driver by removing the fear of driving. He was so kind, he taught everything in a friendly manner, sometimes I felt like he is my family member. He shared so many tips to become a good observer while driving. I really enjoyed driving class with him. So I would like to appreciate his service & dedication deep from my heart. I would like to give 5 stars to Mr.Abdul Qadir. Kindly support & encourage Instructors like Mr.Abdul Qadir, so that the other EDI staff will also get encouraged & will do their best.

I would like to Thank ZAFFER so much for his help and endless support in my license. With his guidance and patience, he taught me the skills to become a safe driver. Thank you for giving me the confidence to drive and for helping me to overcome my nervousness. His lessons were very informative, well-structured and I appreciated his encouragement. As well as having a very professional attitude, he is also a very caring person. I will recommend EDI and ZAFFER to my friends who are interested in learning to drive. I honestly couldn’t have done it without you and I appreciate everything you’ve done for me!  All the best for the future!

A big thank you to my instructor Zafar Shal Lal for his patience and for helping me to pass my driving test the first time. I would recommend Emirates Driving Institute and Mr. Zafar to any new drivers. 

Thank you so much for your good service! 

EDI is one of the best driving institutes in Dubai with excellent staff, good behavior, and very experienced teachers of bikes. I refer all my friends to get a license from EDI.

Emirates Driving Institute is best and well equipped and organized. 

I received my license on the 10th of July 2019. I would like to take this opportunity to express my gratitude to the most important and helpful people in the EDI Al Qusais. 

My tutor Ms. Juliana and Ms. Muneera, who was extremely helpful and a great mentor who guided me every step of the way. It is solely thanks to them that I received my license. All thanks to the excellent tutoring by Juliana and the helpful guidance of Ms. Muneera. 

I would like to thank every one of you yesterday I got my license and special thanks to Mr. john from Burjuman center he helped me a lot to get the timely classes and exam dates. 

I just wanted to write to provide some feedback on one of your instructors named Faisal Shah. I have taken 4 hours of training with him and have been very impressed with his knowledge, skills, and dedication. 

I have noted that he takes great interest in the success of his students and follows up by sending reminders for the class and also ensures he covers the training comprehensively.

I have found him to be extremely dedicated, friendly, and approachable which are great qualities in an instructor.

Wanted to congratulate Faisal Shah and the team for doing a great job for your students. 

Will be recommending EDI and Faisal for other students.

I have started my Driving License Journey with EDI today and I must say that the whole registration process was made very easy for me by Ms. Almas Farid of the Al Qusais center.

Ms. Almas was very cooperative and knowledgeable and responded to all my queries in a very courteous manner and gave me very excellent customer service.

I hope that I receive the same level of service from EDI during my driving license journey.

I would like to take this opportunity to thank the management and staff at the EDI institute who have shown great patience in training me to achieve my goal of getting my driving license in the first attempt. My sincere thanks to Madam Munnera and Ms. Alice who have shown utmost dedication, patience and were kind enough to correct me every time during my failure in assessment. Initially, I was disheartened that I was not able to pass my assessment on my first attempt but under the able guidance of Madam Munnera and Ms. Alice, I was able to clear my assessment and pass the RTA road test in the first attempt. Thanking you for running a wonderful driving institute. It was a great pleasure to be a student at the EDI. 

I recently cleared a driving license (LMV-Automatic) exam from EDI Me'aisem City Center Branch. This mail is in appreciation of Mr. Ashiq Rahman, who used to coordinate with me for arranging my classes. He has been very cooperative and patient with me. He understood the demands of my profession and many times went out of the way to adjust my classes. Till the time I got my driving license, he was very supportive and helpful. He is always pleasant to talk to and encouraging if we failed too. So kudos to him for his good work. I must also appreciate Mr. Mohammed Salim & Mr. Niaz Ahmad, my instructors. He is pleasant to learn driving from releases stress of driving test and appropriately teaches the driving technique for safe driving. Kudos to him as well!

I just got my motorcycle license from EDI and the whole process went smoothly and was handled professionally. 

I’d like to mention the names of two individuals who went out of the way in terms of attitude and professionalism alike. 

• Mr. Faisal (Motorcycle Instructor) – All through the class, Mr. Faisal was very professional, punctual, and very thorough in his approach, not just with me but with all the students. He went out of his way to explain and correct mistakes made by students in a way and manner that the individual would understand easily and could correct themselves accordingly. 
   
• Mr. Khamis – Coordinated all my classes and was exceptionally helpful in rescheduling my classes due to emergency travel in between. He used to call and reconfirm things even though it was not required. He’s someone who’s always smiling, keen, and willing to help. 

I was very happy with my experience with EDI and now can confidently direct my customers to EDI having experienced the quality of service first hand. This confidence was built up by many factors, but the main contributors were Mr. Khamis and Mr. Faisal.

I just completed my road assignment class! It is such a wonderful experience with my instructor MR JAMSHAID. He has a very different type of training system which helps me or any student to well drive. He teaches me how safety is important in the road all traffic point, how to observe road in a proper manner and disciplined way. Thanks to EDI for an excellent service.

I am an EDI Student and passed the driving test from EDI Qusais on 16/07/2019. I am writing this mail to thank EDI and its staff, especially Mr.Sajid who is coordinating the Friday Classes for helping me to achieve my Driving License. Mr. Sajid helped me a lot to coordinate and arrange the classes according to my preferred schedule since I was coming from Abudhabi to Qusais each Friday. Kindly convey my gratitude to Mr.Sajid.

Today I got my driving license Alhumdulilah. I want to share my experience in EDI. It's the best driving school in UAE! All instructors and very professional especially Mr.Zaffar and Mr.Mumtaj Ali. They are very the best well behaved, polite and with good experience. And I want to thanks my agent Mr. Nasir khan. He has a very professional attitude, is helpful, and a good guide.

I finally got my driving license from EDI and that was the best choice ever made! Thank God I didn't go to Galadari which is cheaper in terms of money and quality. I have taken training with Ms. Ambreen since day 1 as suggested by Ms. Sadaf! Whoa! Sadaf is also amazing! She has been an amazing person in giving the best pieces of advice! Today, while I was waiting for my road test, I found other women talking that the examiner took them to a road which they haven't been ever gone with their driving instructor...and I immediately got it which road were they talking about as my driving instructor Ambreen always used to take me to different roads that helped me to be familiar! Ambreen is truly the best! I remember asking her so many stupid questions but she answered me every time with the same sweet and soft tone. Ms. Ambreen never used to hold the steering wheel while I was driving.. like other driving instructors... She always let me explore the road myself. I also remember how Ambreen made me explore lane changing..like a fresher I couldn't grasp what is lane changing. Seriously, if such dedicated teachers are there at EDI.. that is why EDI is growing and becoming the number one driving school in Dubai...
THANK YOU SO MUCH, EDI! Thank you for this wonderful journey for 4 months! I’ll miss waking up early for classes and then being determined every alternative day of learning car. Thanks a lot, Ambreeeennn and her colleagues who made this possible!!!

I had my assessment parking test today and my assessor was Shakila Abdul Rehman in the Al Qusais branch. She was extremely friendly and probably one of the nicest assessors I've had till now. I was extremely nervous and she helped calm me down and encouraged me to take my time with the test and proceed when I was in control of my surroundings. I believe that examiners like her truly are an asset to EDI as it is natural for students to feel anxious and mess up even if they are fully prepared. If examiners are rude it just makes it worse and doesn't help anyone. The anxiety may just come from the presence of the examiner rather than not knowing what to do on the road and Shakila helped calm my nerves immensely and for that, I am extremely grateful. I would appreciate it if my gratitude was expressed to her.

I am very comfortable with my instructor Mr. Sharukh. He is very helpful and explains very well and is patiently rectifying my mistakes.

Thank you for sharing your gift of teaching with me!

SPECIAL THANKS TO I.T.C INCHARGE SIR WAJAHAT NOOR!

Today I am really glad that I got my UAE DRIVING LICENSE. So I want to share my experience and I wanna say thanks to Mr. Wajahat Noor who helped me when I was facing some issues in smart parking and road driving. The way he explained to me that is adorable. The instructors of EDI are the best because they read the mind of the student and then they teach. I would love to mention few names of instructors as well; Mohammad Karim Baloch and Mr. Liaqat Zareen whom I met 2 times during training classes and the way he was teaching the person who gave me confidence and noticed my mistakes. 

My name is Iram Asad, a student of EDI.  I was stuck in the internal parking test and wasn't able to pass the garage and parallel test. I was frustrated and was referred by my teacher to Mr. Wajahat Noor ITC In Charge. He helped me in clarifying my concepts and the result was, I passed the RTA smart parking test on the first attempt. 

I appreciate the way Mr. Wajahat helped me. Thanks to Mr. Wajahat, thanks to EDI.

On 6th July, I cleared my RTA Final Road test and I secured my license. 

I had previously attempted to clear this exam on 29th June 2019 and I failed miserably. 

I am writing this mail to thank EDI and especially the instructor Mr. Muhammad Faisal Shah for his efforts in passing this exam with flying colors. 

Previously, I had trained with another instructor and when I failed the RTA exam, my confidence level and morale were at rock bottom. The joy of riding a car turned into fear. 

I am happy that Mr. Muhammad Faisal Shah elevated my morale and boosted my confidence. Compared to other EDI instructors, Mr. Muhammad's engagements were highly professional, friendly, informative, educative, and yet firm to correct my old ways. I thoroughly enjoyed his mentor-ship. He understood my weak spots and meticulously molded each of my weaknesses into strengths. 

Today, I write to thank EDI and through EDI thank Mr. Muhammad Faisal Shah, not just for helping me pass the RTA exam, but to be a better driver. I have already shared this joyful experience with my relative, co-workers, and friends. Thanks, team and keep up the great work!!!

I was a student at EDI and had recently got my driving license. I am writing this email to give feedback on my experience at EDI at Al Quoz.

My instructor was Ms. Mae and I would like to take an opportunity to thank her for her guidance and mentorship throughout the course. She is an exceptionally good teacher who is thorough with her knowledge of all the rules and regulations which should be taken care of while driving. Her expert tips and advice on certain small aspects, which make a great deal of difference to a learning student, go a long way in establishing confidence and accuracy in one's driving skills. 

I would highly recommend EDI and Ms. Mae to my friends and family who are looking forward to taking driving lessons.

This is with great pleasure to share my positive feedback about EDI Personnel and overall experience with Emirates Driving Institute.

I had a chance to learn with EDI this year and I am now a ‘happy brand new driver’ in the UAE.

My instructor Fazal has been extremely patient and supportive from the very beginning till the very end of my course. Mr. Mahmood has also been very helpful and always with a very positive attitude, as well as all the ladies at the counter & examiners in the ladies section which I had a chance to deal with.

Of course, I cannot forget about all gentlemen from EDI Branch in Knowledge Village who was patiently coping with my ‘always urgent requests’ ;-) and they managed to book me in the earliest available slots.

I would like to thank all of our EDI staff and officials for giving me the best support and encouragement which directed me to get a driving license.

I would like to thank the management and staff at EDI for assisting me in obtaining my driving license. After about a 7 months journey, I have got my driving license today 29th June 2019. I started with Ms. Virgie Marban after few classes she was transferred to a branch and was given Ms. Alice Corral she was a good teacher. She had lots of patients with me when I was stuck in the parking taught me the best techniques to be good at my parking as well as driving. She is a hard-working instructor. I want to express my heartfelt gratitude to Ms. Alice. Also, I thank Ms. Agnes Rosero whom I have been to absents of Ms. Alice. She is another great and efficient hard working instructor. Her friendly and positive attitude made me comfortable to come to EDI. I thank Ms. Sadaf who accommodates classes, immediately responds to any calls. She is a pleasant hard-working customer care officer at EDI. I would recommend Ms. Alice and Ms. Agnes to any student who joins EDI they are the best. Thank you EDI team for an excellent service would recommend EDI as the best driving school. Thank you all !! 

Needless to say, my journey was never smooth sailing and after multiple driving lessons, I finally passed my RTA Road Test.

I would like to convey my heartfelt thanks to Mr. Niaz Ahmad who diligently guided me and share his knowledge & skills. He is indeed a wonderful and amazing instructor.

I would also like to thank my instructor Mr. Taher who boosted my confidence as a new driver and shared useful road tips which prove beneficial to me. 

Please do convey my thanks and compliment to Mr. Ashiq from Maisem Center who coordinated my driving schedule and is always so helpful and obliging.

Dear Emirates Driving Institute Team, You are a wonderful driving teaching institute! I am fully satisfied with your service & I got my license in Apr 2019. I need to say my appreciation & thank you to Ms. Sadaf (reception) for her patience & helpfulness, Ms. Daisy (Instructor) for her sincerity & perfection. Ms. Mariam, Mr. Ilaha & Mr. Walid (Test Dept) for their encouragement & support. I would recommend EDI to my friends. 

Dear EDI, I am very much happy with the training experience I had today. Everything went well and received excellent guidance. Thank you. 

Just some appreciation towards my instructor Mr.Raziq at Mina Rashid center.

He is a good teacher and he builds a level of confidence in the student and after a long day at work, he still shows interest in his work and makes sure the student is well versed with the minute details of driving.

Overall EDI has been a pleasant and professional experience and would surely recommend it to anyone wanting a driving license.

Today I got my driving license thanks to all EDI staff and most thanks Edna mam and Ramsha mam and reception Azhar Khan. Finally, I passed my road test on the first try!

I would like to appreciate the efforts put in by the instructor Ms.Malinie for making me get a license. She was very sincere, knowledgeable, co-operative, and very comfortable. Please accept my thanks to Ms.Malinie. Also would like to thank Ms.Sadaf, student co-ordinator for arranging the classes timely.

I would like to say thanks to all of your team who supports me to achieve my goal and today I got my driving license. I want to say special thanks to Ms. Sadaf who always help me to book my classes and always encourage to finish it as soon as possible, another side my teacher Ms. Shahnaz, Aisha, Elena and Saira they cooperate and help me to achieve this goal. Thanks to the EDI team. God bless u all!

Dear All, 

Thank you for the quality of service provided, I sincerely appreciate your efficient, gracious customer service.

The level of detail and accountability which each instructor and staff shows is commendable.

I will surely recommend EDI to my friends and relatives who want to learn to drive in Dubai, UAE.

The EDI examiner madam Muneera was so helpful in guiding me throughout the journey.

The instructor Ms. Samah motivation is highly valuable, encouraging, and caring, likewise, Ms. Juliana is most reliable and humble and I would like to mention my other instructors who were very helpful in correcting mistakes Ms. Khalidah, Ms. Elena, Ms. Alice, Ms. Shibby and had been patiently teaching and correcting of all my small mistakes which are truly excellent. I would specifically highlight Ms.Sadaf and Ms. Nahla who is been very helpful throughout my whole journey and I would like to express my heartfelt thanks and I owe a debt of gratitude for their support and co-operation thank you for your wonderful contribution

Thank you, EDI for creating such a friendly environment especially for girls/ ladies to learn. Magnificent...

Wish you all the best. 

Dear team EDI,

I thought it would be unfair if I do not drop a message to team EDI, for the wonderful support extended to me throughout the process from registration to obtaining the license. I think you are a fabulous team working through multiple requests being bombarded at you, with great efficiency.

I got my license on the first attempt, so that makes it even exciting, but I think this wouldn’t have been possible without EDI guidance and support.

I would also like to take reference to Mr. Talha, who helped me solve many glitches maintaining a calm and composed demeanor. There are others as well, (accounts, tests department, registration dept, etc), whom I don’t know by names, but my sincere thanks to all of you.

Thanks, team EDI. You guys are awesome, keep up the great work. I know you cannot make everyone happy as this isn’t an exciting journey to go through the processes, but I truly am

Dear EDI Team

I'd like to compliment some of your employees,

1-Mr Noman-Night course in charge,
2-Mr.Ehsan- Day course in charge,
3-Ayesha- Scheduling Dept
4-Mr. Atef- Trainer
5-Mr Amer- Trainer

for the excellent service, they provided me on my journey. they helped me out in every manner they supported me a lot with the smile on their faces always

I have always been pleased with the service I receive at your institute, However, the professionalism and ability to get to the bottom of the situation quickly exceeded my expectations.

Within 2 months, I got the license in my hand with all your support guys I highly appreciate your service with a heart full of thanks. 

Such a commitment to great customer service is to be commended. You can be sure that I will recommend Emirates driving institute to all my friends' families and to everyone.

I would like to write a few words about my experience in EDI. First of all, all the credit goes to my instructor, Ms.Daisy Joseph. She is such an amazing and dedicated instructor. She is a gem of a person and an instructor as well.

There was a point when I decided to close my file and not pursue my driving classes due to failing my road assessment test thrice. It was at that time Ms.Daisy boosted my confidence and encouraged me to give it another try and I passed my assessment test and my RTA final road test on the first attempt itself. She has always encouraged me and helped me correct even minute mistakes.
I would like to thank everyone at EDI who helped me in this journey.

Best wishes!
Remi Varghese

My feedback for Mr. Ashkar highly skilled instructor. He understands me and sharing every single thing about road cars about everything that belong to my training thanks for being my instructor.

Today I have crossed another milestone (Heavy Truck license) from EDI Al Qusais which The Best Institute in Dubai. I want to say only one thing that your trainer can make you a perfect driver even you are starting from zero. MR. Naseem Rana, MR. Mahmood Hussain and MR. Shaukat are the best trainer of EDI Al Qusais. Allah blesses them. Thanks n Best of luck to newcomers. 

I hope this message finds you well. Sometimes, we are so engrossed that we could not find time to say “Thank You” to people, who do many wondrous things reticently. Before such time arrives, I take this moment to sincerely thank a few important people from your organization for being such amazing people, who had always been nice and very helpful.

First and foremost I must appreciate, two of your Customer Care executives, who with utmost care resolve the queries of the customer’s day in and day out by wearing a beautiful smile on their face. They are none other than, Ms. Amina and Ms. Almas from the Main office at Al-Qusais. I have spoken to quite a few of them at the main office but felt these two of them, were very talented and they well knew how to handle customers. My Kudos to them.

There other key persons that I need to appreciate are, Ms. Ayesha from the scheduling department and Mr. Firoz (Instructor for LMV) both from EDI-Qusais. Ms. Ayesha has always been kind at any time of the day, and always returned the callback, whenever she could not connect immediately. That is simply awesome. She is truly an exceptional person who knew how to handle things with ease. This is a must-have capability in today’s busy world, which is very appreciative that she has it with her. Mr. Firoz, being a lecturer and a well-qualified and experienced trainer, had always been very polite, detailed in his explanations, and knew the tricks of doing things the easy yet the proper way, which helps the students during their assessments. I had quite a few classes with him and others, but to me, he is the best.

Last but not the least, then there is Ms. Edna Rogers, the customer supervisor at EDI –Qusais. It is really and only because of her, I enrolled at EDI.

To give you a brief, I was a student of another learning school and had very bad customer service there. 

Ms. Edna Rogers, being an experienced customer service specialist, handled the disappointing situation and made it to a WOW moment. She assured me, that things will be good, and leave alone the one bad experience that I faced due to some customer service agent who was not aware of the revised prices when I came to pay my fees at EDI. Even though for a moment I hesitated, I appreciate the confidence that Ms. Edna had in her capabilities, enrolled myself with EDI and today am a proud license holder of UAE. That too, I got it in my very first attempt. She is certainly a star, to have dealt very politely with a tough customer like me.

This was only possible because of Ms. Edna Rogers, as she continuously tracked my progress and motivated me all along. Ms. Edna, You are a champion for change.

Best wishes to all.

I was training with EDI despite me failing many times. An instructor by the name of Kachappilly Kunju Vareed Martin was the best instructor I ever had. Thanks to Mr. Martin Kachappilly I never gave up. Thanks to him I have recommended my friends & colleagues to do driving with EDI-Port Saeed. Note: My colleague Odecious Aguma also did training with Mr. Martin Kachappilly & he recommended me to do training there as well. Many unsung heroes like Mr. Martin Kachappilly need to be recognized because of their good work.

I completed my first practical class at EDI - Al Qusais today, and I must say my instructor, Mr. Saeed, was very professional. I really enjoyed today's lessons and look forward to a similar experience all through the program. 

I just finished my training and got my license in EDI and I would like to thank you for hiring such a professional and very experienced instructor. Houari helped me a lot to fix all my issues and accompanying me through the whole process to become a good driver and meet the required expectations. Thank you so much for giving me Houari as an instructor, I’ve passed a lot of them and he’s the only one who can speak fluent Arabic, English and even French and he’s the one who cares about his students.

I just received my driving license today. I had an amazing experience with you and would like to appreciate my instructors Mr. Sharafudheen and Ms. Tayyeba Zahid for their hard work.

Got my driving license today in EDI and would like to take a moment to appreciate your service quality. Fantastic job by all EDI employees, right from the beginning I had no difficulties of any sort. My instructor miss Alice corral throughout my training session not only trained me with car control but also constantly reminded me of the rules and safety margins to be followed to be a safe driver. Her guidance was truly remarkable. 

I would like to thank you all for my training in your school. I passed the RTA final exam for the first time also would like to thank my instructor Tamer he was a very good person with me. Thanks all, keep going.

I, fortunately, passed my RTA test yesterday and finally received my driving license. I would like to express my appreciation to EDI and in particular to my instructor Mae who has been very helpful and professional during the process. I am glad that I finally met the right instructor (Mae) after changing a few ones. 

My name is Sherine Henein, I just passed my road test yesterday. I would like to compliment Tayyaba Zahid for her great work. She is really a great coach, she provides guidance, trains properly, and helps you to gain confidence. She is the best! Before I took my test, I simply told her, 'Regardless of whether I pass or fail the test, you really have done a great job'. Thank you Tayyaba for your great support and guidance.

I have opened my file from Galadari And after the conversation with Mr.Azhar (Al Twar Centre), I have transferred my file. He has motivated me a lot. I am happy and satisfied that, today I have got my license. EDI is one of the best and Azhar is the best in the business. I am going to recommend my other colleague to join EDI from Al Twar Centre.  Thank you, EDI for a lovely journey and indeed a quality training experience. Happy Day ahead!

Just successfully passed my road test from your institute. I want to highly commend Ms.Sadaf of the Al Qusais branch office for all her professionalism and hard work. She was very patient and friendly and made my experience throughout the training enjoyable with her sweet nature and kind words. Thanking her and EDI. 

My name is Mehdi Aliouat and I just passed my license in the Al Quoz branch. I would like to say that my experience was very positive, especially the training received from my instructor Joel. He was really good at adapting the training to what I needed to learn and correct to ensure my driving was safe and appropriate for the UAE roads. His good humor and cheerfulness made the training sessions more pleasant as well, which was important for me. Mr. Zulkifal was also very helpful to facilitate training for the Parking Exam for me. 

Hi, I am Muhammad Ali from Pakistan and I just got my license on 24th March 2019 and I need to say a very special thanks to EDI for such a beautiful environment and facilities. I passed all my steps in the first attempt and All this was due to my perfect training by A very kind, humble, and well-experienced instructor Mr. Malik Nazim (Fleet 63 Al Qusais branch.) Thank you so much. 

It is my pleasure to inform you that, I have passed RTA final test today on my first attempt. First of all, I would like to thank you all for your great effort and support in getting my license. It is my privilege and being proud to be a student of EDI. I would like to express my sincere gratitude to all of you, and I must mention some of the great people, where I met from EDI, those who make it easier in my journey and help me a lot with their expertise. I had very some very bad time while in my journey but those people make it softer and encourage for going ahead.

The first person is Mr. Mushtaq sir, from your technical department, he is the one help me a lot when I struggled in Parking Test. He took a great initiative to understand my weak point on parking and given some special training to clear it. He not only just given the training but also some courage, confidence, and so on. I would like to appreciate his dedication, commitment, and effort on work I would like to wish him all the very best for his future.

Secondly, Mr. Gopinathan Joy, my favorite instructor from EDI. He is a great human being and a humble person I have ever seen in EDI. I must appreciate his effort and ability in teaching and the way of communication. He made me feel like a brother, and he took more effort to analyze my driving in each training section. I would like to express my sincere thanks to him and wish him all the best for his career and future.

Finally, I must mention one more instructor, Mr.Ummer Mansoor, I had only 4-hour training with this great guy after I failed my first assessment test. I truly believe his excellence and efforts help me a lot in my journey with EDI.

This is the most spent thing ( About Dhs.14,000) in my life even though I just happy being a student of EDI. Due to my negligence only, I have spent more money other than a Fixed Price course. I would have to prefer a Fixed price course firstly, then I could have saved lots of money as well. Anyway, thanks and I would refer my friend circle to all of my friend circle to join with EDI for well training experience and systematic learning process. Once again Thank you EDI for your great support and wish you all the best.

Thank you

I am Ayesha Sadaf and have been taking my training with EDI. I had a problem in clearing my EDI parking assessment repeatedly despite following all rules. In this scenario, the supervisor named Muneera Hanif was extremely helpful as she gave valuable training and tips after I could not clear the assessment repeatedly. She did not clear me when I made mistakes but helped me correct them. Her 10 mins of training were more beneficial than the 1hour training class. And following it helped me clear my final RTA parking test on the first attempt. I would like to highlight her contribution and hope she gets due credit.

I would like to provide feedback for Muhammad. I did classes with him on 01st and 02nd Feb 2019 and it was really amazing. He is so professional and a well-trained instructor. I believe his passing rate is too high and you should ensure instructors like him provide training in EDI. I once again appreciate his efforts and recommend him for management appreciation.

Today I have passed the RTA road test and it is all about EDI’s trainer Sir Jagdish.Thanks to all trainers, specially Jagdish EDI Al Qouz branch.

I would like to inform you about my feedback regarding my instructor Majdee abd alaziz zaki abdu. He has good experience, especially he is practicing in a high technique way. I am very satisfied with his teaching experience to me and I hope you will appreciate his efforts in this unique institute and I hope you will reward him on his high skills knowledge.

Hi, I got my license today in my second attempt. My journey with EDI (Al Qusais branch) has been fantastic so far. I would like to give some feedback regarding the same.

For someone who had never held steering, I thought that getting my license that too in Dubai would be a hard task, but my journey so far has been a cakewalk.

All credit to my instructors Ms.Alice Corral and Ms.Daisy Joseph for being so patient with me and pushing me to do my best in every class. I thoroughly enjoyed my classes with both of them as they not only helped me learn the tips and tricks but also made sure that my mistakes were being rectified with each class that I took
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I would also like to thank the admin staff at the EDI Al Qusais branch, specially Sadaf for coordinating my training schedules. Opting for EDI has definitely been one of my best decisions and I would like to thank everyone who has been a part of it.

Hi, I am Noulath Saleem, I was a Platinum student of EDI, I just want to share my happiness with all of you that I got my license yesterday. I was so nervous and not at all confident about driving, but I got one of the best instructors in EDI 
Zubaida helped me so much to overcome my nervousness and to drive confidently. Zubaidah is so humble and kind-hearted that whenever I made mistakes she politely described everything. Now she is not an instructor for me but a good friend of mine. Not only Zubieda, every person in EDI are very friendly.

Your appointed trainer Mr. Jamshad Iqbal is very good and teaches me all the traffic rules and regulations properly and I am very satisfied with his teachings. Thank you for taking care of and supporting me.

I am sending this mail as I got my license yesterday and I am really appreciate your outstanding support during all the process. I will recommend your institute to all my friends seeking for a driving license. Special thanks to the key person (KJELL) who is a brilliant guy always doing his level best to exceed customer expectation, I am really thankfully for him. Also special thanks to my teacher Mohamed who gave me all guidelines to pass all exams from first attempt.

I thank EDI for helping me getting my driving license today. However, I have seen variations in the instruction to do certain practices from different Instructors. For example shoulder check, someone said your whole head should move someone says only head. The approach to junction/road is also differently explained. For example on a give way sign, one says you must stop till the road is clear, other said you can move ahead and wait. Similar issues for parking as well. Anyhow, I don't have any complaints against anyone now. This message is to make instructions unique, which may help other students. I thank all the instructors for guiding me. However, I can say because of the following teachers I have been able to get the license: Mr. Kachappilly Kunju Vareed Martin Muhammad Ameen Nawaz - I will be indebted to both of them whole life. - They have corrected my mistakes not by firing but by showing the right way. - Their encouragement gave me the strength to overcome stress and pass the tests. - Both are great Human and excellent teachers - They are the best teacher I have ever had - I will not forget your sirs - Wish both stays healthy always.

I got my license today from EDI and wanted to take a moment to thank the team, and particularly 2 instructors: Zaid (i think he belongs to the fleet in Marina although we always had classes in Al Quoz) and Tayyaba. With them both I could really feel that they wanted me to succeed at the exam. They gave me very helpful tips. It was really a pleasure to take driving classes with them and their advice helped me tremendously during the road test. It’s really motivating to have instructors who are dedicated and who care about the success of their students, and so I wanted to share that feedback. Thank you to the team!

Had a great time learning driving at edi. Thank you so much for a good friendly staff and great customer care. Couldn't have done it without Miss Alice who was such a good, friendly, and professional instructor because of whom I got my lisence in the first try. Beyond happy and will definitely recommend edi to my friends. Thankyou. Your happy customer, Najma. 

I would like to thank the instructor Ms. Raoa Khalil Hassan for her great efforts as she helped me in passing final road test after failing two times as she guided me really well to improve my driving techniques. 

Dear Team, thank you for the excellent service and support provided by your team. The whole process was smooth and the team highly professional. I would like to thank instructor Mr. Mohammed Irfan for the clear and thorough classes provided during my schedule. All the instructors were professional and helpful which made the test time less stressful too. Thank you ! Sabita

I am writing this email to express my gratitude to my driving instructor Ms. Sajna Mustafa for being an amazing instructor. I began my classes with Ms. Sajna in mid-December and passed my road test in the beginning of February. I was able to pass my driving exam in my first try because of Ms. Sajna’s expertise and encouragement. 

She did not only train me but also built my confidence whilst driving next to fast vehicles and handling emergency situations. She gave me many helpful tips to control the car and analyze dangerous situations. She was extremely patient with me and helped me overcome my weaknesses such as lane change, and much more. Now I feel like a confident and safe driver due to her guidance. 

Overall, she is an extremely competent instructor and I would recommend her to any future students enrolling in the institute.

I would like to take this opportunity to appreciate ms Muneera Hanif who was my assessor in my internal parking assessment. She was very informative and provided lots of useful driving and parking tips. She was very kind and patient as well which boosted my confidence and helped me pass the RTA parking test with least attempts. I thank her and EDI and wish EDI groom more such trainers.

There are instances where the student is not up to expectations, also there are situation where things are vice versa. Starting with an unpleasant experience at EID where I was failing to pass at all stage. The instructor which started training me (which I dont want to name) was not able to teach what was expected in the test. Failing to which, I had no options except to learn from my mistakes I use to make at the test, instead of the instructor teaching me. This cost me time and money, until I coincidentally met with Alice. 

I believe, It’s important that every instructor needs to have the talent to understand the requirement / limitation of their student and train them accordingly. The only way to do this is insure that communication is done correctly. A talent which is exceptionally done by Alice. She creates a very friendly environment for her students to encourage their talents and ensures that the short coming is perfected at the same time. 

I want to thank EDI for having instructors like Alice Corral and especially thank Alice for holding my hand till the end. 

I would like to give feedback against my experience in EDI main branch (Al Qusais). I was register in EDI earlier but my previous file was exist in RTA, so i requested to your team to cancel the existing file since i had all the related required documents. Then i requested Miss Almas and she advised me to go to building 4 and ask to Mr Walid he will cancel it and it has cancelled and my registration and new file has been opened in EDI by Miss Almas. I would like to say thanks to Miss Almas to dealing it very professionally since she has resolved my previous case as well in 2 days which was related to EPP with Mashreq Bank.

i just want to thank you for the good work you are doing, I just like my instructor Mr Gul. Keep it up

Hi, I did my first session yesterday. Miss Virgie was my instructor. It was a very good experience with her as she is really calm and composed while training. I could ask any doubt that popped into my mind. When I commit mistakes she politely corrects me and make me redo it.  Sadly,I had to wait for 2 weeks after my RTA theory test to start my training. But it was worth the wait as a I got an awesome trainer. Thanks EDI

My experience with EDI institute driving course was better than I ever imagined. I was very anxious about the whole process as I had never driven before. My driving instructor Muna made my experience the best I could have possibly had. She made me feel very comfortable and she was an excellent teacher! I did 20 hours driving with Muna and when I completed the lessons I was a very confident driver. I passed my driving test with no problems and the whole process went very smoothly. I could recommend this driving institute enough.

I appreciate the efforts of my trainer Mr. Muhammad , which learn me several things to drive safely . Thank you.

I would like to personally thank and show me appreciation to my driving instructor Captain Ali Mansour as I have passed my road test today and he is the reason. 

I did a refresher course with driving instructor Mahjabeen in Dubai and I would like to share with you the positive feedback. Mahjabeen was very professional and put me at complete ease and I really enjoyed the lesson and felt like she taught me a lot. I am really happy with service she provided, she did a great job and it was a real pleasure!

I would like to thank you for the professional services rendered during my training. I have today obtained my driving license successfully. A special thanks to my course instructor Alice Corral who has continuously guided me during this period. She has done a fantastic job which is much appreciated.

My instructor Mr. Basheer is very hardworking and his way of training is very good, understandable anf friendly. I am really enjoying my training classes with him. He is a good teacher and a well reputed trainer.

Thanks and extremely pleased with EDI.

Wanted to say a big thank you to daisy madam,for all the knowledge and experience which enabled me to pass my test first time. She taught me all the skills I needed throughout my learning experience. Thanks madam for being kind and patient when I made silly mistakes. I have been with daisy madam from start to finish on my driving journey and her way of teaching allowed me to pass my test first time.she was very good at explaining how I could improve and really value her depth of experience, assertiveness and honesty with feedback,meaning I knew exactly where I was with my progression.Thank you madam once again I couldn't have done it without you. She is really an asset to your organisation. This is also in appreciation of Mr Mohammed, customer service representative International city branch. He took care of all my queries and provided timely and helpful advice and thanks Mohammed for understanding the demands and arranging classes on time.l would especially like to commend him for his professionalism and superlative skills.

Reason for writing this to you is my review for your dept of call center. I am a bit late in sending u a feedback about your call center representatives excellent services. Two persons i know whom i talked on 04 2631100 was "SHAHROZ" and "BRENDAN" (sorry if i spell wrong). I must say they are doing a great job. Everytime i call they are polite and humble and most of all efficient in their work and they listen and guide exact right information. I can say they are trained so well. Hats off to all of them whom i talked to as i dont remember all the names but i talked to one lady supervisor also. I appreciate their work and wish them best of luck for the future. Keep shining and thankyou.

Excellent experience!

First of all I'd like to thank you for your great service and giving me a wonderful outstanding instructor Mr.Puthiyaveetil... today it was my first day of training... I'm really impressed... i have driving licence with more than 11 years experience, in my country... but i didn't get this kind of instructions from any instructors... he teach me from basic... today I find the miner mistakes that I'm doing regularly and no-one noticed it before... I think he will make me a perfect one, by improving my driving skills... 

Have attained my license in my very first attempt and would really like to render my heart felt thanks to Ms.Alice Corral for her  untiring dedication towards her students. It was her effort and hard work that helped me to achieve this. Thank you once again Alice ! Keep rocking and stay the same as a teacher b’coz “ to teach is to touch a life forever”

I would like to leave a feedback for two of the driving instructors I've had since my time at EDI al Quoz. Both of them were really professional and the way they taught me and helped me in my driving lessons is beyond expectation. It is because of Mr Abdul Shawez and Mr Asad Ali Ali Hassan that I got my driving license. Their training technique helped me a lot. They were soft spoken and answered to each and all of my questions. Their positive attitude and driving knowledge made it so easy for me to learn the most difficult parts of driving. I can't thank both of them enough for their time taken and giving me full attention. Thank you once again for being an outstanding instructors.

EDI is really one of the excellent driving institute, and teach their students professionally. because i really learn a lot from my driving teacher and hope all the EDI teachers are of the same skills. and my driving teacher is sabir waheed, really one of the excellent and good teacher. I am really satisfied.

I would like to appreciate Ms Yolanda my training scheduler as she always used to assist with all my queries patiently I and has great customer service skills. She is great asset for your company.

I just got my driving license today and would like to extend my gratitude to EDI and to all the instructor who gave their knowledge and service.  Just want to highlight the appreciation to all Filipina instructors who guided me well especially Ms. ALICE CORAL as i found her very dedicated to her work with high quality of customer service. Indeed, a good model and a teacher.  Thanks EDI for the service and may you continue your success as an institute.

I would like to thank Mr. Bishoy Shehata for his excellent atittude, cooperation, support and his knowlegde of working procedure, depending on the good feedback I got from dealing with him, I decided to join emirates driving insitute.

I wish to express my satisfaction by your staff Almas Farid on my visit to your office yesterday to make inquiry on how to process a new driving license.The reception was welcoming and all information that is decided to enable me take a decision was provided with clarity.I decided to put my commendation in writing as this is one of the best reception I have receive of recent.

The training provided by EDI is excellent. Mrs Sherena was giving training to me. She explained the steps very clearly and gave good practice so i got my licences in first attempt. Thank You EDI and Sherena

I just had with your call center representative - Zain and he was really helpful in directing me through the login and the online portal. Thanks guys for all the help.

Good day ! It's always been a pleasure talking with Zain at EDI. He has always provided the right path and guided me step by step and has always been patience and understanding. As an employee at EDI he seems to be dedicated.

Wish you a good day ahead!

Choosing EDI was the best decision I've made in learning how to drive. My instructor, Miss Daisy, is a patient and incredible teacher. I'm so grateful for her guidance in making me a confident and safe driver .

I got it in my first attempt. Can't express how much relieved I am than happy. Of course because of EDI. Great moment indeed! EDI is highly recommended to all new students . Professionalism at its best .

I joined EDI because all my family members have taken their license here and highly recommended this diving school. .

The facility & training materials are superb. .

They have unique training facilities like simulators, solo training yard & so on.. .

I am glad I joined EDI for my training. Thanks to EDI I got my license in first attempt. .

Thank you very much!!! Really happy, and all rumors regarding fails ruined. Service excellent, instructors are the best!!! Good luck to everyone and lets drive safely!!!! Thank EDI and Belhasa Group!!! .

Lovely experience! The instructor was very caring and all you need to do is listen to them! Cleared in 1st attempt .

Choosing Emirates Driving Institute was the best decision I have ever made, One of the most amazing driving institutes, very professional team, the most patient and qualified instructors.. I would like to thank Abdul Munsef for his assistant and his follow up, instructors: Abdurahman, Noor, Mohammad & Sayed.. Highly recommended! .

We are very much happy with the services provided by Emirates Driving Institute for getting our employees trained on Defensive Driving Skills. Their staff is very cordial and always prompt to assist us in scheduling the trainings. Best wishes to Emirates Driving Institute. .

We are very happy with the service that EDI has provided us thus far and we value our working relationship fostered through the years. Thank you for considering our thoughts/views on your service. We look forward to continually working with you in meeting the training requirements of our employees. .

Am sharing my experience with EDI Dubai (Mina Rashed Branch),i had the VIP courses last month and I got successfully the driving licenses, I really enjoyed it, the staff of EDI are all organized and really supporting the customers, they work like a family,they have a great Managers and Trainers and drivers,I register a Big thanks to: Mr.Hossam,Mr.Motaz,Mr.Abdul Kareem,and all the great staff that I forgot their names,I really advise anyone wants to go to do UAE driving licenses is to go to this company and this branch (Mina Rashed Branch) and I wish a good luck .

Having been posted this message to heartily express my special thanks to the BEST Instructress of EDI Ms. JULIANA! Its not good to compare but I can't control myself to do so! Several times I requested to change my instructor and I even opt to pull out my form. Luckily through the help of Ms. Edna, Ms Juliana became my new trainer and she is absolutely amazing! She taught me very well and imparted essential skills and techniques to meet the RTA examiner's standards . With what I learned from her, I successfully got my license today March 28, 2017. What made me very happy with the result of my assessment was, i didn't commit any fault at all. This happened only because of the sufficient and comprehensive training I got from Ms. Juliana! Again thank you very much Ms. Juliana! Keep up the good work! Likewise thank you to Ms. Edna for being so helpful and considerate! .

Thanks EDI I got my Driving license today morning second attamp in al qusias and 2014 i got also bike license first attempt Emirates Driving Institute in al qouz my session was amazing and learn how to drive on UAE roads to safety and serve as a responsible resident . Guided lectures theories and practical advice on how to get lucky with driving skills was amazing . Planned out sessions made me confident that I got my UAE license..big thanks to my instructor mr manzoor and muhammad faisal sultan mehmood they are great instructor.thank you so much for your gudaince and proper guidance big thanks to them. .

I got my driving license on 2nd attempt..rta examiners are very good even in my 1st attempt it was my silly mistake and she said she will see me again.my driving experience with edi was good.but my only concern is you be helpful to your students as i was failed so many times in internal assessment and my concern only was help from examiner and instructor which they did.bushra maam my instructor a very good instructor and even internal examiners used to help and give us points and tips. Overall a good experience but it gets too expensive in end.i would request that it is mentioned that if you fail you again have to pay this amount. Thanks so much. Overall the training given at edi is better than other institutes. .

I'd share my personal bitter sweet experience here with Edi. Booking: I booked a shift course and it allows you to take classes 8 hours instead of 6 and classes at the time n day of your choice instead of prescheduled by the institute as in regular. Also, per class is 105 aed instead of 65! Once paid and booked, at the time of classes they told me that a temporary officer booked you who doesn't know that this particular branch can't offer shift hence we can only give you classes 3 days (6 hrs and at xyz time). My response? NO! I have paid for a shift, either you bring me to regular n charge me a regular class or give me the benefits of a shift course. They apologized and reasoned alot but i stood my ground because I wasn't asking for a special treatment i was only asking for my right. And with persistence we both reached a solution that i agree on fixed time 8.30 am everyday if they give me the 4 days as promised and they managed to do it. Lectures: Coming to lectures, my instructor Mr Liaqat at port Rashid br was v good. Very helpful and i used to look forward to taking my classes. Tests: i passed all my tests in the first attempts. Theory, all parkings, internal assessment and Rta final road test. I had a 40 classes course n after theory test took me precisely 20 days to complete all my lectures starting 26th march n clearing final road test 17th april. Sitting and driving next to examiners is very tough but confidence takes you miles! Examiners: i am seeing people bashing examiners but they are not fools. They don't fail you or intimidate you for no reason in my experience. While driving i could see what mistakes my fellow drivers n myself were making n one could guess that who will pass n who won't so I wouldn't state my experience as a bad one. They actually only intervene when you are driving unsafe (too fast or too slow for the road) n not otherwise Institute overall: very modern, great facilities, easy registration. Once my branch people learnt that I won't give up in my right, they fully cooperated n made sure i get the classes i want and wished me luck before and made congratulatory calls after each of my tests. I will surely be recommending it. .

Thank you EDI for addressing my concerns, maybe I was just emotional for not passing my road test. But after talking to your customer service and other people concern, I realize that everything is on me... your immediate respond is highly appreciated and I felt valued. My perception has change towards EDI, this is why your the best institute your not just giving high quality education but because you listen to your customers. Keep it up ang more power. .

EDI is a landmark in UAE as Best driving institution.  Ambitions is based on quality services and clients satisfaction.  Ms fatima, Ms Edna and Mr shabaz (IC-Brach) are key members. supportive, gentle and problem solving, Appreciable efforts they provide. My advice to newcomers will be communicate with EDI staff if you have any concerns as it will be sorted out. Best of Luck to EDI and all the students.. .

One of the best decission that I had ever taken in my life was to join EDI. People over there, the ambience...all were exceptionally good...The instructor that I got, Cresselda mam, was a gem of a person. I was not even able to have control over the car in the beginning. But she motivated me, kept me going and now I have the liscence in my hand. My dream came true...it is all because of my instructor... Thanks to her...and thank you to EDI... Thumbs up...5 stars for EDI... .

From the beginning till end , from theory class to driving all the lectures were the best .. they actually teach with passion.. any doubts they explain well.. all the staff were very friendly and helpful..and special thanks to my instructor Mr.Imtiaz for building my confidence in driving and motivating me every single time.. thanks to the entire team, I am glad I joined EDI. Thank you all.. .

I would very much like to thank the customer service supervisor Edna and Mr.Nizar these people helped me alot with the problem i was having.i had so many instructors but i consider Sir Mr Inam khan to be the best of the best people there is he boost your confidence like no other his patience and helping nature is so over the top i had 12 classes with him i made same mistake three time in the matter of 15 min but still he remain calm and helped , other instructors males or female loose their patience sooner or later .I salute and respect sir Inam khan for his teachings. Mr.Somar thank you Mr.Mark thank you Mr.Alvin thank you Madam stella suraz thank you . i passed the RTA road test in first attempt Alhumdulliha.Always remember it doesnt matter if you are first or second or third to drive we are taught everything from parking to drive to park again. instructors examiner they are doing their job you have to do your always relax and think of the people sitting at the back and examiner as any of your family member their saftey comes first sooner or later you will drive on your own so drive cautiously but accordingly. Always do the pre drive check always no matter you are first second or last . Sir Krish from customer service Thank you Thank you Thank you. Best of luck to everyone drive safe always. .

I enrolled into yr gold package classes few days ago and already passed theory test. Everything very smooth, professional and easy to use. Special thanks to mr Nasser, very much in charge on every aspect of procedure, to my instructor Taimur for being professional and friendly. So far, so good! .

Thanks to my current instructor, Mr. Anwar Ali Khan, I am able to note all the important points in approaching junctions (turning left and right), changing lane, making U-turn and practice all parking maneuvers so I can get more confidence.  He’s very particular and detailed on the proper way of scanning/observation of potential hazards. I would like to continue with him as my instructor in all my remaining classes as well as the required one. And thanks to him for the words of encouragement that I will passed all my remaining tests in 1st attempt (cross fingers :)) .

I applied for VIP licence course this month in Mina Rashid branch, and am very happy with service and your institute.  I would like to thank you for this service which allows me to completed all required classes and got my licence in two weeks.  Moreover, I would thanks all staffs of Mina Rashid branch, they are very supportive especially my instructor Sedigheh. She is very kind, supportive and professional trainer (explain everything step by step). I have no background information about driving and she was very patient and helpful with me.  .

I have just passed my final road test and I want to thank all for the support I got at EDI (Al Qouz). Especial thanks to instructor Mr Javed. .

I wanted to express my joy in attaining my driving licence in the first try! I want to convey my regards to Emirates Driving Institute, and specifically my instructor Mrs. Parveen Kausar for diligently teaching me all the basics and making me a confident driver. .

Dear EDI, I would like to appreciate and compliment my instructor Ms.Daisy Joseph. I had a great experience with her.She was really calm and patient and despite me being really anxious about driving made me feel more at ease and comfortable during the lesson.whole credits of my license go to her...thank you so much madam for your kind support and help! .

I passed my road test today and I would like to thank my trainer Ms.Nabeela for training me driving throughout the past month; for being very strong in training, supportive, tolerant, powerful, and having the most sweetheart out there. I tried two trainers you have and they weren't the same as Ms.Nabeela at all. Ms.Nabeela is actually the best one you have. I would like to thank the Institute for having such a person like Ms.Nabeela. Also, I will make sure if anyone asks me where should they train I would definitely lead them to EDI and of course I will make them choose Ms.Nabeela as a trainer.   .

The purpose of this email is to write about my instructor Ms Aisha Muhammed Arif. She has a perfect combination of confidence, patience and good communications skills. On top of that, Aisha possesses good teaching skills too. Aisha's technique of teaching is " Reinforcement " type which enables the student to recollect the things even when she is not sitting next to the student. I myself started experiencing the importance of reinforcement when I started appearing for the Parking tests, internal assessments etc. After a certain level of teaching, when on road with different scenarios, she kept conducting the oral tests so that student understand how to observe, react to the road and signal the car accordingly. e.g. if any other car is reversing in the same lane you are travelling, then she will not direct you what you need to do. Rather she used to ask me " can you observe on the road?" Upon my answer, she used to reply " then what do you need to do?". That helped me how to react on the road. Although according to her I was an intelligent student, she has always pointed out my mistakes wherever I did. Apart from this, Aisha had given me some homework too when I was struggling with Left and right turns in the beginning. Her homework style was unique too. Not only with the driving skills but she has prepared me with the guidelines also required during the tests i.e.how to keep the confidence intact for tests, how not to demoralize yourself etc. All those have helped me focus more on driving during my tests. I must say she is an asset for EDI and I wish her good luck in the future. .

I would like to write an email of appreciation. I really appreciate the time and effort that one of your instructors - Nazish took. She was very strict but in a professional way. She guided me and she was patient with me while training for both - Parking Test and Road Test. I would like you to know that I passed my tests thanks to her experience in teaching techniques - especially how to park the vehicle.  I only took a few classes and I was ready for my tests and I passed on the first attempt. I believe she deserves a recognition.  I would also like to highlight that the team sitting inside the building - especially Nahlah is very helpful. She helped me to go through everything, she was extremely helpful with booking my classes in a time frame that I needed and also showed me how the machine for making an appointments works.  Those two made my process of getting a driving license easy and smooth! I will definitely recommend EDI to everybody!  .

I am thankful to EDI & the staff who helped me to achieve my Dubai License, with excellent knowledge of the staff Mr Walayat, the customer relation Mr Bilal & other people, who helped me clear my test. Thanking EDI team! .

Good evening and hope my email finds you well. I would like to thank your account advisor “Tawfik”, for his efforts, helping me throughout booking the final road test. He is really patient, optimistic, hard worker, keen on customers and has a very approachable attitude. Tawfik made enough call back to make sure that everything thing went smoothly with the RTA. I would recommend him as the star of the month and I wish him all the best. .

I can not Express my joy when i passed the road test in first attempt and i was too much happy thank you EDI and all the teachers were too much good and i really want to appreciated Farman Ud Din ( Mirdif City Center ) and Shahid Ud Din (Internal Examiner) they helped me a lot i wish them success and heartily thanks to both of them Thank you EDI and Thank you Farman Ud Din & Shahid Ud Din .

I would like to thank your company personnel; Cornelia Silva stationed at the Dubai marina mall and Mr Nasir stationed at the port Rashid branch for their excellent support. Cornelia provided timely and helpful advice regarding my classes and scheduling of my RTA test. She assisted me to understand all the important information regarding the procedure of my training. She was busy but she could always get time attend to my requests. Cornelia was extremely attentive and she listened to all my concerns with a great deal of patience. She also ensured that I got information regarding the payment. I am very thankful that Cornelia explained and encouraged me in my training as well. She has a caring approach and she is truly professional. The Same goes for Mr Nasir for his excellent service. He too attended me quite professionally. Please pass my gratitude towards Both of them. I would sincerely like to commend Cornelia and Nasir for their professionalism and superlative skills.  .

I can not Express my joy when i passed the road test in first attempt and i was too much happy thank you EDI and all the teachers were too much good and i really want to appreciated Farman Ud Din ( Mirdif City Center ) and Shahid Ud Din (Internal Examiner) they helped me a lot i wish them success and heartily thanks to both of them Thank you EDI and Thank you Farman Ud Din & Shahid Ud Din .

I got my driving license(my student id is 17758890) on 23/11/2017 through Satwa Branch (Port Rashid). I would like to give the following feedback. First, I would like to thank the EDI management for providing the best driving service.I would like to thank & appreciate the effort taken by my Driving Teacher Mr.Noor. He trained and taught me in a very professional way and easy methods to learn. this helped me a lot in securing the license without much stress. He was dedicated and sincere in passing me. Also, I would thank Mr.Thariq (Satwa Branch) for giving me a good guidance and assigning Mr.Noor as my teacher. Thanking you all. Wishes for stress-free license service. .

This is Yufen PAN (student No.17638275) from China, who has obtained the driving license on my first RTA road test on the Dec.7th 2017.    I would like to extend my special thanks to the very professional and helpful Chinese Sales staff Mr Allen Chio in Al Qusais headquarter, Mr Warqa and Mr Omar in Mirdif Uptown Branch for all their help and support.   With all the teachers' guidance, I’ve passed my parking test on the first go, assessment test on the second go and the final RTA Test on the first go.    Therefore, I sincerely thank my three teachers, including Ms Anishiya from Sri Lanka,a very energetic and inspiring teacher, Ms Shahida from Pakistan, a very calm and patient teacher, and esp. Ms Cristina from Philippine, a very detail oriented, professional, patient and efficient teacher.   EDI is no doubt the best driving school with the excellent sales team and the best teachers. I’ve learnt a lot from the school. Many thanks and all the best to EDI! .

I found all the services excellent and had no problems at all, thank you so much EDI. I have no complaints. I had an amazing experience with all my instructors , Syed and Zahir  .

Dear Sir/Ma'am, Learning to drive in EDI is one of the best decisions I have made in my life. EDI provides a convenient environment to the students esp. women who do not need to leave their kids behind with a babysitter, they can make use of the daycare facility provided at EDI. From the canteen at EDI, I have had one of the best coffees which drive my blues away in an instant and I am refreshed to learn driving.  I never expected and still can't believe that I have passed the RTA road test and that too in my first attempt. All my friends kept telling me that it's not easy to clear the RTA test and maybe you will have to give it umpteen number of times to clear the same. The day of the RTA exam, my son said, "Mumma, don't expect to clear the test the first time".  But I had confidence and I had decided I would give it my best shot. But I would not have achieved this unbelievable feat if it had not been for my instructor Ms. DAISY JOSEPH. She is the sole reason I have cleared the test on my first attempt. She gave me the best tips ever. She corrected all my mistakes patiently. She even repeated it so many times, without ever getting angry even once. Being a teacher myself, I have no doubt in saying that she is one of the best instructor/teacher that EDI has. I will forever be indebted to her for all the effort she has put in to make a better driver, giving me the confidence I needed before the test. Daisy Ma'am you are really SUPER.God bless you always.  Thanks EDI for making a path for me to achieve my goal, my licence. .

Dear Sir/Madam, I would like to give my feedback on the road to obtaining the driving license for Light Motor Vehicle in Dubai via Emirates Driving Institute, Reg Number 17272540 First off Mr. Jay at the EDI branch in Dubai Marina has been extremely vigilant and helpful when it came to any inquiries I had about any aspect of the course, and If he didn't have an answer on hand, he always came back to me within the hour with the requested information. He even facilitated the speedy and convenient timings for my driving lessons according to my preference, which helped make the entire process much smoother. In addition to this, Mr. Sharafudheen was also a patient teacher, teaching me the very basics and progressing slowly but surely to more complex manoeuvres all while maintaining his vigilance and patience. He boosted my confidence in driving during the lessons which in turn helped speed up the learning process as well as improve my skills as a learner driver. Although I have obtained my license, his words of advice and encouragement will remain engraved in my mind as a reminder that I am still learning as I drive for many years to come. Many thanks to EDI, and both Mr. Jay and Mr. Sharafudheen in particular for their invaluable assistance and advice along the way to obtaining my driver's license. Kind Regards, Ziad Amin .

Dear EDI Team, I would like to give my feedback for the Driving classes I did in EDI port Rashid. (Reg NO. 17921869) I registered from Burdubai Rolla street branch by Sameer. I was dealing with him since July 2017 but could not start due to my busy work. I have been to the office 2-3 times since July as he is very professional and describe things in detail. I have been to another institute as well in order to compare but due to his humbleness and clarity on the subject made me join EDI. When I told all my challenges about work he suggested me to go for VIP and introduce to MR. Nazeer.  At EDI port Rashid I was dealing with Nazer Ji and Iqbal ji for all my classes being a VIP they treated me well with all the priority classes (I am sure that normal) But when I was needing more classes ( as I have never driven back in my country)  and when I could not succeed in my parking classes they help immensely. I was free 24/7 as I took leave from my company but they helped a lot to get me all the classes so that it will be easy for me. I failed numerous time in parking and got demotivated badly then Aamir Ji (supervisor) empathises me and spend good amount of time to get me on track. My time was short and he made me introduce to Mushtafa (Manager) he help me to get the slot soon.  He made sure that I should get the best teacher in order to learn quickly and get the license. Every morning when he sees me always ask my feedback and my report. He made me introduce to Sayed in RTA. Mr. Sayed help me to get all the parking slot when ever I failed. I met MR. Ali (RTA) and called different places to get me the available slot possible. He is very professional and helped a lot to get my licence on time. He is as an asset to RTA. Its not only me due to VIP but he treat all the student in same way. He gave the report for pass and fail but he emphasis to all the student before he gives and say few kind words to motivate them if they are fail. I want to say thanks to all the instructor who taught me all the best of the information. I was not with one instructor but that help me to learn good things from each every one. I am very grateful for Sayed ji and Muhammad Zafar iqbal Ji for all the training session. Zafar ji understood my weakness and spend more time, specialy on the last 2 days. He is a very good trainer and understands the challenges of the student and train accordingly. All the instructors were well trained, professional and very polite. Fail and pass depends on the student. Overall the experience was 10/10 and will recommend to my friends for EDI especially to Port Rashid branch. Thank you Abhijit  .

Dear All,  I have passed my final road test with EDI on the 15th of January 2018, almost 5 years after initially opening up my file. I would like take this opportunity to share the experience I've had with your driving school and with my instructor Mr Amar Ruhi. EDI is a modern institute equipped with skilled and friendly staff that help you become not only an excellent driver but a safe one too. I must say that my successful Journey with EDI would not have been possible had it not been for my driving instructor Amar Ruhi. Mr Amar is a well versed and knowledgeable instructor that makes the whole learning process an enlightening and fun experience. Even After failing my final road test 4 times in the years 2013 and 2014, I knew that when I renewed my expired file in 2017 that I would only go back with Mr Amar. Apart from being a great teacher who knows how to translate his points across, he is a master of psychology and knows how to motivate you when needed and pressure you when needed. All in all, I would like to thank everyone at EDI for an unforgettable experience and thank the management for employing such worthy and amazing people like Mr Amar. Regards, Hassan Nasri. .

Hi EDI Team, I am really thankful to all of you especially my instructors Mr. Sami, Mr. Ryan,Mr. Muhammad,  Mr. Javed, Mr. Shakirullah and last but not the least Admin Mr. Zeeshan. They really helped me to get my Road Test Clear. All the instructors are very experienced and trained. They understood my driving mistakes while taking my driving classes and helped me to sharpen my driving skills with loads of patience. With their patience and hard work, I could able to qualify for a final road test. Mr. Zeeshan really helped me a lot in scheduling my classes as per my availability. It is a wonderful team and I have high regards for their teamwork. All the best and keep doing your great job. Regards, Sadananda Mazumdar  .

Thank u EDI... My experience with you guys has been genuinely great 🙂. From the CR ppl to class scheduling coordinators to my Instructor Ms. Agnes, I am in praise for all of them. I passed my road test in 1st attempt and the credit goes to her. She has been friendly & professional at the same time. She was always confident about my driving and knew my strengths & weaknesses and used to rectify all of them. The most important thing about her was her method to teach me using diagrams and numbering the steps for all types of road approach which helped me surpass driving hesitation. God bless her. Thank you, EDI 🙂 Wishing u more success in all your future endeavours!! .

To whoever it may concern, I received my driving license last month and  I am grateful to all Edi staff who were very helpful and cooperative. I’m also filled with gratitude to my instructor, Ms Agnes who is well skilled at her job to teach driving. I had good experience in learning at Edi. Safety is EDI's main priority and they strive hard to instil this into their students to be smart and safe drivers on the roads of UAE. Thank you, EDI! Regards, Rini Biju. .

I just got my license yesterday and want to thank EDI for the quality training I received during theory, simulation and the last few classes with Ms Saba (from Knowledge Village branch.) Theory classes which I took online were perfect. It's what one would call wholesome education. I received lots of help before my Theory Test by the instructors present during my Mock Test and was able to score full marks in my actual Theory Test. Simulation class was also taught well by a male instructor. However, I had the most terrible time with my female instructor due to which, I almost thought of quitting. Thankfully, I was able to change my instructor towards the end, to Ms Saba. Ms Saba was not only a great teacher but also well mannered and professional. She patiently explained my strengths and mistakes and helped me correct them (without screaming or being rude). I have been recommending my friends to go to EDI only after taking cla! sses with Ms Saba. I can not thank her enough because after taking 8 classes with her, I immediately passed my road test. The administration staff at the branch and also the coordinators at Knowledge Village branch (and the old DIC branch) were also very helpful and well mannered. Thank you EDI for all the help! .

Dear EDI, My student ID was 17921938 and I passed the roadtest yesterday. My sincere thanks to EDI team & course coordinators specially Ms Ayesha for their prompt response in giving the dates for the classes. But my best support and all in all credit for my passing goes to my instructor Ms Agnes, what can I say about her. she is a super terrific instructor who builds a lot of self confidence in us and also explains the RTA rule so well that it just cannot be erased from our brains :) She is a gem in EDI and I wish her all good luck. all the very best to my Mam and mentor Ms Agnes. Love you Mam. Regards Malini .

Dear EDI, I enrolled my driving course in EDI, Al Qous branch last November. I have got my driving license in first attempt yesterday, 3rd February 2018. I would like to commend the effort my driving instructor, Mrs. Tayabba, for being a great teacher. She is very patient, professional, and very knowledgeable instructor. As a newbie, I can say that I am scared and nervous when I started my lessons. But Mrs. Tayabba teaches me very well the things I need to know about driving and how to be confident while driving especially on the busy road. She is strict in teaching which helps me a lot to learn the lessons fast. She motivated me a lot to give my very best during the final road test.I am very thankful to her. Thanks as well to Rowena in the ladies reception for being so helpful during my entire course. Thank you, EDI, for providing great professional services to your students. Keep up the good work! Sincerely, Maritess Hechanova .

THANK YOU, EDI for making the driving license process very smooth and professional. I would like to especially thank my instructor Tayyaba for her patience, kindness and meticulous work. Without her advice and follow up, passing the RTA exam for the first time wouldn’t have been easy. Keep up the good work! Best regards, Saria El Hachem, MD .

Dear sir My name is Oussama khaddioui ,Traffic file No 12859833, I would like to log a compliment regarding a member of your staff. During the time that I spent in the EDI it wasn't an easy thing to pass the final road test I failed 4 times that made me lose hope to get the driving license and I definitely i decided to take my file back and change to another institute because every time i failed i don't get any support from the staff there ,until the day that I decided to take my file I was unhappy about everything than this staff she approached me with I nice smile and she was so professional and she clarified to me that the important things for us as driving institution is the success of our candidate  she promised me that she will support me and she will assign an instructor same nationality as me and that helped me a lot because he explained everything to me in a good way of understanding she created an environment of trust and mutual understanding she's a great example of customer service I was impressed by her way of talking and solving the problems and her customers skills. The staff member was " Maryem Ferchichi" it was a great pleasure dealing with here and I would like to thank you for the great staff that you have and diffidently I will recommend the EDI to all the people that I know.  Best Regards Oussama Khaddioui  .

Greetings' I am a student of EDI Driving Course and my Student ID is "16118389" and I am writing this email to thank you to help me get the License. It is a big achievement for me to get the Dubai Driving license and it was not possible to get with the help of Almighty Allah and driving instructor team of EDI. I get the training from Different Instructor and all are very well. Specially Thanks to Mr RAHMAN YOUSAF because I almost going to close my file from EDI but he gives me the motivation to continue My training with EDI and giving priority to me instead of waiting. Moreover I will highly recommend EDI to my friends just because of Mr RAHMAN YOUSAF,  And Secondly Mr SHAHID KAMRAN he always welcomes with smiling face and help you to get the things done. Best wishes to Mr Rahman, Mr Bilal and Mr Kamran who always provided me good support and in future I will highly recommend EDI Al Qouz to all my friends and family. Thanks Asim Rahman .

Dear EDI Authority, I am writing to say a special thanks to both EDI and my instructor Malini. I began my first driving lesson with Malini on Sunday 24th December and 1 month later I am now a qualified Driver. I passed my theory test,  parking test, Assessment Test and Final Road test in the first attempt. Just wanted to say a big thank you for all your knowledge and experience which enabled me to pass my test on the first attempt. Your driving experience was valuable from the beginning in making me feel at ease and confident in my abilities to drive the best I can. Thanks to EDI for providing me with such a wonderful trainer (Malini). I would surely recommend EDI for Driving classes and I will always be grateful to Malini.  Thanks & Regards  Pamela Chakraborty - 13556158 .

Dear EDI Team, I am a student of EDI Driving Course and my Student ID is "17744924" and I am writing this email to thank you to help me get the License on the first attempt. It is a big achievement for me to get the Dubai Driving license and it was not possible to get with the help of Almighty Allah and driving instructor team of EDI. I get the training from "Zaid Ullah Shah" and "Said Zaman Jamroz Khan". Both of them helped me a lot. I would like to thank you Specially " Said Zaman Jamroz Khan" as his way of guiding made a huge change in my driving skills and helped me to get more focused and confident.  I would also like to thank you for the Admin / Support team of EDI who are always there to help you and guide you for scheduling the classes and tests. Specially Sultan Abdul Rasool. He always welcomes you with smiling face and helps you to get the things done.  Best Regards Muhammad Umair Farooq Senior Functional Consultant - Oracle EBS .

Dear All,  I have passed my final road test with EDI on the 15th of January 2018, almost 5 years after initially opening up my file. I would like take this opportunity to share the experience I've had with your driving school and with my instructor Mr. Amar Ruhi. EDI is a modern institute equipped with skilled and friendly staff that help you become not only an excellent driver but a safe one too. I must say that my successful Journey with EDI would not have been possible had it not been for my driving instructor Amar Ruhi. Mr. Amar is a well versed and knowledgeable instructor that makes the whole learning process an enlightening and fun experience. Even After failing my final road test 4 times in the years 2013 and 2014, I knew that when I renewed my expired file in 2017 that I would only go back with Mr. Amar. Apart from being a great teacher who knows how to translate his points across, he is a master of psychology and knows how to motivate you when needed and pressure you when needed. All in all, I would like to thank everyone at EDI for an unforgettable experience and thank the management for employing such worthy and amazing people like Mr. Amar.. Regards, Hassan Nasri. .

Class tips helped so much in passing the road test. The instructor was much encouraging also helped in correcting the small mistakes that we usually don't notice. So would like to thank all the EDI instructors helped me achieve this. Special mention to my last instructor Mr. Muhammed Arfan .

I’m Ibrahim Zuhair Ibrahim alsharairi  I want to thank you and to thank your agent in my city mall  I pass from the first time, thank you and thanks to your team. Really EDI is number one in UAE Regards  Eng.Ibrahim sharairi  Mechanical Engineer  Sr.QA/QC .

Dear EDI, Good day and we hope you are well. We would like to appreciate Mr. Afify Saad, Ms. Edna Employees # 250178 & 980054, for them supporting and efforts and great attitude to satisfy us, the right employees in the right places and they are deserving good places, we are really happy and glad for that, and We wish them progress and promotion always, and we hope EDI to appreciate them . Thanks & Regards PR & Logistics Manager Biocosmetic International DMCC Mahmoud R. H .

Hi ! Just wanted to appreciate the great support provided by Mohamed Osama & Mohamed Kashif and excellent training and guidance provided by Instructor Mr Liaqat. I would surely recommend EDI to my friends and family. Regards, Aniket .

Dear ma'am /sir, I am writing to thank Ms.Elena and Ms.Agnas and show my appreciation as I have recently passed my road test and gotten my license due to their hard work and great teaching. Thanking you, Radhika De Silva .

My experience with EDI was very good. I would like to thank EDI for giving me one of the best instructor. My instructor Mr.AMAR RUHI has helped me a lot to improve my confidence on road. Because of him i was able to drive peacefully and relaxed. He gives proper instructions frequently which in turn helped me to improve my driving skill. And he is so good at explaining things in a kind and easy manner. Thank you .

Edi, Been 2.5 months journey so far and got my license today at the second attempt. I would highly recommend Ms.Agnes! She has been very patient and explained me every extra detail and helped me throughout this whole journey. Her teaching approach is very systematic yet professional! Lucky to have her as my Instructor. Would definitely recommend her to other students and overall it was a great learning experience. Thanks! .

Good morning, As a current trainee with EDI, I'd like to express my greatest gratification towards Kyle Gideon. Since October of 2017, no one has shown this much professionalism and kindness towards me as a customer since dealing with EDI. I do hope he's recognized in the company as an excellent employee. With regards, Saja R. Kamal Senior Government Consultant PriceWaterhouseCoopers .

I am Marina Karam Kamel Nazeir whose registration number is: 13604566 - Dubai Marina EDI Branch. I have just got my driving license today. Kindly I would like to thank you so much. Special thanks for the amazing effort that both Jay Aascano and Felicita my instructor has done to help me in the process. Thank you so much it was really beyond professional and perfect kind of work and care. .

Good Morning Edi! I have recently got my Driving license from EDI Al-Qouz Branch and wanted to thanks, all staff including trainers and management staff specially Mr. Ansari who was really kind and helpful. I will refer to my teammates as well to join EDI for their driving license journey.     .

Very good driving institute & the coordinator Mr.Bilal-Al Quoz Branch was very supportive & giving confidence to the student. I personally wish him all success for him. Thank you .

My experience with EDI was very good. As I did not have prior experience in driving, I was struggling to learn it in the beginning. I am so thankful to my instructors Mr.Panikkaveettil Vapputty Noushad and Mr.Sathik Batch Rahama Dullah from Al Quasis branch - they were extremely professional and patient. They made me realize the mistakes I was doing and corrected it accordingly. They encouraged me a lot which helps me to gain confidence and get my driving license. Thank you, Sirs! .

Dear EDI Team, I recently got my License under Student ID 17457585. So I would like to thank EDI team especially following persons who helped me to clear my road test on the first attempt  Instructors: who helped me to improve my driving skills and give the confidence to achieve this  Mr. Muhammad Nasir Mr. Javed Ali Olas Khan Admin/ support: who helped me to get easily through administrative task and always helpful Mr. Sulatan Abdul Rasool Mr . Rehman  Best Regards Zain Ahmed  .

Good day! Hi, this is Floragill Cabason Carranza. I would like to thank the management of Emirates Driving School in Port Rashid Branch. To my instructor Sir Ryan and Mr Nacir, thanks for helping me on how to drive and finally I got my license... .

Dear sir I pass today in final test and want to say thanks & greeting your best staff for the big support and help  during my classes Mr :Taraq branch satwa Mr  : mohamed nur my  trainer Pleasure to know them from  my side i give 5 stars for the customer service Thanks all Regards Imhamed  .

Dear EDI managers, I took the 40 classes driving course at the EDI center in Port Rashid (registration No. 17937647, traffic file No. 13543937) and today I received my UAE driving license. I would like to express my gratitude to my instructor Syed and thank him for the course and for the hard work he made me do. I would also like to recommend him as an assessment test examiner. Many thanks. Best Regards, Maria Fletcher Property Consultant .

 Emirates Driving Institute Greetings! I would like to thank you for what you have given me during my training at the Institute and especially my thanks and appreciation to both Ms. Wafaa, Director of the Trainers Department and Ms. Meila for their excellent treatment and guidance and support during my training period. I commend their good morals and dedication in providing all the help to the Institute's students during the training period. Thank you Emirates Driving Institute.  Iman Ahmed Abdel Aal Al Dahshan   Ø§Ù„سادة / معهد الإمارات للسياقة تحية طيبة ... وبعد أتقدم إليكم بالشكر  لما قدمتموه لي أثناء فترة تدريبي بالمعهد وأخص بالشكر والعرفان لكلا من إلى الأستاذة / وفاء مديرة قسم المدربات Ùˆ الأستاذة / ميلاء المدربة لتعاملهم الراقي وكل ما قدموه لي من نصح وإرشاد ودعم لي أثناء فترة تدريبي. وإنني أشيد بحسن أخلاقهم وإخلاصهم في تقديم كل العون لطالبات المعهد أثناء فترة التدريب. شكرا معهد الإمارات للسياقة. إيمان أحمد عبدالعال الدهشان .

To the Emirates Driving Institute,  I am honored to have the opportunity to thank you for all your services in the education and training of the Institute And the continuous efforts of the candidates I would like to extend my sincere thanks and appreciation to Mrs. Mariam Farshishi for her keenness to work with the trainees and her interest in providing the best services she has provided and encouraging them to the students and their support to serve excellent and good customers and their keenness on their success, thanks and appreciation to them and to the Institute. الى السادة الكرام معهد الامارات للسياقة  تحية Ùˆ بعد  يسعدني Ùˆ يشرفني مراسلتكم لتقديم شكر Ùˆ تقدير لجميع خدماتكم في تعليم Ùˆ التدريب في المعهد  Ùˆ المجهود المتواصل من طرفكم للمترشحين Ùˆ اقدم تحية شكر Ùˆ تقدير خاصة الى السيدة مريم فرشيشي لحرصها على عملها مع المتدربين Ùˆ اهتماهها بتقديم  اجود الخدمات التي قامت بيها Ùˆ تشجيعها للطلاب Ùˆ دعمهم بخدمة عملاء ممتازة Ùˆ جيدة Ùˆ حرصها الشديد على نجاحهم كل الشكر Ùˆ التقدير لها Ùˆ للمعهد. .

Hi, my name is Noor and I'm writing this email just to give a positive feedback on my instructor Malinie at Port Rashid branch. I passed both parking test and road test at first attempt with her help. She had been very helpful and her instructions are very clear and easy to understand. She makes me feel comfortable driving with her during the lessons and she never missed a learning point. she also gave a lot of advice that helped me passed my tests in first attempt. I would like to thank Malinie for her lessons. Regards, Noor  .

Dear  EDI Team, It was a great pleasure I selected the correct institute to get Dubai licence. Your support staff Mr.Sohail @ JLT was very supportive and both the trainers Mr.Yousaf &  Mr.Shajan with  whom with I had sessions provided good guidance helping to pass my tests on 1st Chance. Thank you EDI !!! Best Regards NIRANJAN  MARATH .

Hello, I am Andreas Backhausen and I recently passed my final RTA road test. I would like to give compliments to my instructor, Sabir for giving me high-quality road training. Even after I failed my tests, he asks me what I need to improve on, and solved it, causing me to pass.  He is a very good instructor. -Andreas Backhausen  .

Hi, Finally, I got my Licence today ... I have seen ups & down on this journey & in this 01 and half Month ... but I am really thankful to EDI & especially Mr. Wasim-Techincal Coordinator & Mr. Noman Khalid that they always helped me get quick classes and best instructors .. Always learned from my failures to go ahead and my instructors specially Mr.Dilawar Shah Sultan , Mr. Sami Ullah Khan Anwar Khan & Mateen Ahmed Maqbool Ahmed have helped me a lot in the learning process... Thank you again, EDI for taking out the driver from the student... Regards, Debdeep Paul Operations Manager .

Hi, I want to appreciate EDI instructor Javed Khan. I took a class with him on 25-Dec and was very impressed with his professionalism, knowledge and commitment to teaching. Rgds/ Umar Raja Reg.no: 17743621 .

I’m student EDI Gulzana Akmatbaeva I’m from Kyrgyzstan I got the license from EDI I know this was not too easy really so many Amazing days I spent. I would like to tell thanks for a lot of people who were work hard for us especially in from Mina Rashid teachers; Fareeda, Salma, Saira, Sherli also Mr Asif from Dubai Mall and bus drivers all people was very kind and really hard workers!!! Thanks a lot !!! I hope EDI will be number one the Worlds Отправлено с iPhone EDI Reg No: 16804314 .

DEAR SIR, GREETINGS, I’M / MAHMOUD ALI, STUDENT AT EDI INSTITUTE, IM WRITING THIS EMAIL TO THANK MISS/ MANAL MOHAMED SHE IS WORKING IN CALL CENTER DEP. SHE WAS VERY HELPFUL WITH ME AND SHE GIVES ME FULL SUPPORT AND DETAILS, I APPRECIATE HER SUPPORT TO ME. THANKS, A LOT,,, Reg. No: 17933103 .

Dear Sir  I am sending you this email to give feedback on my trainer Ms Marylou Ortiz Saenz ( bin sauqat branch).   Marylou is an excellent trainer. She had a very good knowledge and skill in driving. She explained the topics in details and give chance for practice with high professional skills. Excellent commitment to the time of class with very good time management.  I want to thank you and thank Marylou for the training. She helped me a lot to improve my driving and passing the exam. With regards Iman el labbad  Edi id no 17805003 .

Hi, I would like to give feedback about my pleasant driving experience with Emirates Driving Institute. First of all, Mr Nouman Khalid is one of the best staff of EDI. He is very calm and helpful person. He deals very politely and sincerely. Simply, he is honest with his job.His value-able suggestions save our time. Secondly, I have got training by expert instructors: Tariq shinwari and Shamsul Alam. I would like to recommend these instructors to other students as well. Thanks EDI, Atif Saleem Awan .

I would like to thank my dear trainer Elham Wadee Badawi for her support and guidance. I had such a great time while training with her, she is kind and loving, she knows how to deal with her students in an amazing attitude. Elham knows how to do her job perfectly and I would surely recommend her to all of my friends and family members. My experience with her was a pleasant one, and I hope I could meet her again in the future. .

Im very happy to tell you all that i got driving license in your institute with the support of Mr Nazir my Instructor and Mr huned for giving support and all of your encouragement. Now im driving safe and Advance happy National Day to you all. .

Dear All, Today I got my license and I would like to thank edi and especially my Instructor Mr. Javed Ahmed from Karachi Pakistan. I want to thank Javed sir from the bottom of my heart for his patience and friendly approach with me, he was more like a friend than an instructor. Regards  Mohammed amir farooqui .

I would like to thank EDI and Mr Rafi (my instructor). All the staff are very cooperative and helpful. My special thanks to my Instructor, Mr. Rafi. He was very helpful in my trainings and building confidence on me. Thank you Mr. Rafi. .

This is Sarah Safwat, I have joined the EDI in July 2017. I would like to give a very positive feedback and appreciation to Ms Asala for her hardworking and punctuation. She had been very polite, organized and helpful in arranging the classes. When I joined there was another clerk before Asala who was not at all caring or active like Asala. I hope Asala Keeps up her excellence and activeness.   I would like also to express my appreciation to my instructor (Ms Nabeela) who was all helpful, polite and easy going all through my course. I really enjoyed and benefited from all the classes I had with her and I wish her all the best. .

I was a trainee in EDI AL Qusais and I got my driving license yesterday. I would like to take this opportunity to express my sincere appreciation to those who supported me through this journey.  I would like to give a big thank you to my trainer " Mrs Nabila"  who had all the patients in the world, who was the most dedicated, and literally the best of all trainers I dealt with. I would like also to thank Ms Wafa for her understanding and professional attitude and also thank  Miss Asala for her great efforts and support. Finally I would like to thank EDI for the good experience I had, and  I would definitely recommend EDI AL Qusais branch in particular to those of my friends who still didn't get their driving license and certainly will recommend my Trainer Mrs Nabila. 🙂 Best Regards, Yasmine Anis   .

I would like to thank for giving me well motivative training with driving skills from the trainers Mr. Mohd (0556321190), Mr. Abdel (0509175176), Mr. Mumtaj (0559952272) of Emirates diving school and also one more trainer may be his name Mr. Anwar which he has assigned for me free training session of 1hr parking training and then i have cleared my rest parking test with very confidently. I have trained with many trainers of emirates, apart from the above mentioned trainers rest some of the trainers Mr. Atif (0502947669) not well trained, Mr. Abdullah (05058555698) and Mr. Syed (0507642901) not well trained due to wearing head phones during training and wasted my lot of time and fees money. Please take necessary actions on the trainers those who are using head phones during the training, if you don't take action it will impact to students time and money loss and also start the training and tests on the allotted timings. Many thanks Rahamthulla .

Respected EDI Management, I, Batul Ismail Registration No.17477173 whole heartedly appreciate the effort taken by my Instructor Mrs.Parveen Kausar, who trained me so very well & so I got the license in the first attempt. Excellent performance & kudos to the team.   Regards, Batul Ismail   .

Dear EDI,   Today was my first day of training. I am so pleased that you provided me a Filipino instructor. Aside from it will be easy for me to understand his instructions, I appreciate his being so patient to me as his student. No doubt that you are the number one driving school!   Keep it up EDI! More power!   Sincerely, Michele Marquez  .

Dear EDI, I would like to extend my heartfelt thanks to your good office in moulding me into a better driver. I came in Dubai holding a country license for more than 5 years. I first though I am a good driver already and was confident I can pass the test easily. But during the course of my training, I learned that there is more than just driving a car. A good driver is with a sense of road responsibility and road safety. I really appreciate the knowledge imparted to me and I will surely take it with me either here in UAE or even in my Home Country. Thank you very much for the wonderful and excellent service. I would also extend my appreciation to Muhammad Irfan Niazi Usman Ghani, Said Badshah Ummer Dalai, and Syed Sabik Kadir for their passion and dedication in teaching aspiring individuals like me who wants to have a driving license here in UAE. They are very patient and accommodating, preparing me not just to past the test but also to be a responsible and safe driver. I wish them all the best and may God bless them, for them to continue in excellence in their craft. Thank you very much, Darell .

This e-mail is in regard of driving instructor, Mrs. Tayyaba. I would like to compliment her teaching skills as I have greatly benefited from her. She encouraged my driving confidence & made me more aware of my safety while driving. She is an asset to the instructor team.  Thank you very much. -Rabia Nasir Mir. .

Good Evening , My Name is Marwan Ahmed and my student ID is "17133522", Alhamdullah I got the license on the first time, and I was afraid to fail in the exams, Mr Abdulghani and Hamid in "aswaq mizhar " they help me a lot and is they told me about the services that they deliver to me its wonderful  and i don't wait to much to start the classes training , and I want to thanks my instructor "Abdul Ghaffar" , he help me a lot and I get more experience . Thanks for Mr Hamid & Abdulghani for your help and amazing service which you give me . I Suggest my all friends and family get license from EDI         Thank you, EDI  .

Hello EDI team, I hope this is the correct place to give a feedback on the driving course. I just got my driving license today and on this occasion, I would like to thank the EDI team on their dedicated support towards in-depth training covering all aspects of good and safe driving. I had Mr Ummar as my instructor. He was always very patient with me, had a keen eye for my mistakes and was always willing to share the best practices and techniques for safe driving. His ideas and suggestions inspired me to improve my driving each day. The practical classes were an enjoyable and a learning experience with him as the instructor. I would also like to mention Mr Rizwan Ansari as one of the most helpful and nicest persons on the admin/ logistics desk. He was always supportive in scheduling classes and also equally flexible in-case changes were required. He is totally informed on the entire training course and incase of any doubt, he always had answers to my questions. The internal assessment supervisors provided very important insights on my mistakes and how to improve them. Their tips surely helped me pass the road test with confidence and with minimum errors. Overall, EDI with its structured training course and supporting staff is the place to learn safe driving in Dubai. .

My experience with EDI was Very Good. From the assistance of the customer service representatives in Al Qusias 1 Branch up to my Instructor (Mr. Muhammad Riaz). I Passed the road test on my first attempt. I've done it in one week. I am so thankful to my instructor Mr. Muhammad Riyadh. he was very friendly & professional at the same time. he taught me very well. I like the way of his teaching. he will evaluate your skills,highlights your strengths & weaknesses. Assuring to rectify even the silly mistakes.I do really understand the importance of Defensive Driving because of him. I highly recommend him to those who wanted to really learn the correct way of driving & get a license in a short span of time. .

Thanks to EDI and the team especially my instructor of Al Quoz branch Mr. Adeel and Mr. Abdulla for smart training skills provided by them. I got the license in 2 and half months in the second attempt because of the expertise and the curriculum followed in EDI training school. Thanks EDI team once again. .

I am proud of my self because I am the student of this best institute of UAE, even I failed two attempts but there's my mistake. Why I refer to my friends and colleagues: 1.Instructors are well mannered and honest. 2. All staff are cooperative. 3.The system of training is different to others, like time measurement during training by card Check in Check out system. There is Madam Tayiba she always help me to book my class, and I'll suggest you the instructor Mr.Shoaib is the best, first he'll observe your mistakes then he'll give you some points. So I'll suggest to you all don't waste your time and money with other institutions, just join EDI and keep satisfied with your time and money. Thanks. Irfan javed � .

I am glad that I got my driving license from emirates institute the best one in town they give you the perfect training and all the instructor all well mannered and professional at there work. All the teaching from emirates institute is helping me on my day to day life driving I strongly recommend the Al quoz branch and emirates driving institute as compare to others in town. � .

I went for the desert driving experience. I have to say everything was handled really well despite the fact one vehicle was in the garage (nothing you can do about that!), our theory instructor was knowledgeable and gave an interesting slide presentation. Our driving instructor was funny & you could tell he enjoys doing the desert driving. He was really good at instruction during the actual desert driving training & patient too! He made me feel confident & came away knowing how to handle desert conditions. Thank you Asif. .

Dear EDI team This is Dr Aseem. I would like to extend my sincere thanks to EDI for training me so well and helping me get a driving license. I would like to mention three people specifically 1. Ms Almas Farid--at the reception--she is excellent, she helped me choose the right course and completed the registration process smoothly and quickly. I was surprised to know that she is on a probation period because she is so knowledgeable about her job, it feels like she is working since many years. 2. Mr Krishnadas--at building no. 2--he is very helpful and polite.I had to change my classes timings many times and he always did it on the phone without any issues. After I failed my test also, he was always supportive and encouraged me to go on. He always has a smile on his face and his nature is very good. 3. Mr Mohd Imtiyaz---my driving instructor. He helped me immensely to understand the road system in UAE and how to drive. He always helped to understand the road situation in different conditions. He made sure I was perfectly trained to drive and after getting a license also, I remember every word he has taught me. He is my friend now. Many thanks to this great driving school and I wish you all the best !!!!!!!!!!!! Aseem. .

Dear EDI,  I would like to express my huge thanks to all my instructors from Al Quoz Branch, Mr. Umar Deen, Malik, Ali Karim, and special mention to Mr. Anthony Supetran. Your guidance paved way for me to finally get my driving license on my fifth attempt today (Feb. 11, 2018). This just validates all the hard work and patience I have put in to obtain the license after several months.  Special mention to Mr. Rehman too for the assistance all throughout this journey.  Cheers to you all and best regards to EDI! Shukran! .

Dear, emirates institute of the respected  I’m honoured to extend my thanks and appreciation to m Mariam ferchichni for her keenness on her work with trainees and her interests in providing the best services she has done and encouraging them to the students and supporting them with excellent customer service and her keenness on their success. .

Hi This is rithika suresh Kumar . I passed my road test on my 4th try.  Thank you very much for helping me to achieve the challenge of going to the full driving license. Today I achieved it and a BIG Thanks goes to you for your proper guidance and great training. All I have to say is amazing driving school And my instructor Malinie from Mina Rashid is truly innovative, a person with very good teaching skills. I really appreciate the enormous effort you put in to train me and your knowledge that enabled me to become a good and a safe driver. I must mention her patience, the structured method of coaching and most of all the great encouragement which helped me a lot to gain the confidence.She has motivated me and pushed me beyond boundaries to prove myself as a good driver . She has very good directional and communicational qualities which had helped through this course.  I am so happy for selecting your driving school, feeling so lucky to have Malinie as my coach and I will be definitely recommending her for any of my friends or relatives who is willing to go for their driving lessons. Last but not least Thank You Very Much for everything. .

This is Carla ElZayed. I just want to send a huge appreciation for all EDI team especially Cal from the VIP section and my instructor Mohammad Hussein for being professional and friendly. They both made my path to get a license less stressful. And a special thanks to Mohammad Hussein for being the most professional and helpful instructor i could ask for. he gave me great instructions and tips and even when I failed my parking test he was patient and made sure I got all the training I need. I passed the parking test on the second attempt and road test on the first attempt all thanks to his directions. .

I would like to thank my instructor Mr. Muhammad Jamil Khan for training me so good which resulted in me in getting the license on the first attempt. Also, I would like to thank Mr Rahman (Night classes coordinator) for giving me complete and timely support for all administrative concerns. Thanks EDI .

Hi EDI Team, I would like to thank all the staff of EDI for the EXCELLENT CUSTOMER SERVICE from registration up to getting the License. I was so glad be part of EDI as a student and as their product. This institute is really committed to deliver Customer Satisfaction & Road Safety Standards in Driving. They really mold & prepare their students to be disciplined drivers. Also, I would like to thank all my instructors & all shift training coordinators who helped me a lot in order for me to be successful in getting my license. Most especially Mr. Ahsan Ali Abdul Hafeez, Mr. Muhammad Imtiaz, Mr. Talha, Mr. Noor, & Mr. Ahmed. I would highly recommend all of them to all students aspiring to get their license in UAE and I would highly recommended EDI!. Overall, I am very happy & highly satisfied of the service of EDI as whole. Keep it up! and Keep producing disciplined drivers! .

Dear Munaza. Almas Farid and Allen. I writing to thank you for all the effort you put into helping get my Dubai Driving License. It was a great job on your part and I really appreciate it. Again many thanks .

I just got my driving licence yesterday (16-02-18) from the first trial and for this occasion, I would like to appreciate the efforts of my instructor Nabeela who was so patient and so friendly with me .  Regards  Imen Riahi  .

Instructor Mr. Muhammad Khalil is best in providing the training classes. He is having excellent training skills and driving techniques by delivering proper support and training to students, same way he was given me proper training in driving. I appreciate his kind help and support in driving. .

Dear team, Yesterday I passed my road test! And I would like to give you my feedback regarding the instructor Tayyaba. I really have to say that Tayyaba is an amazing teacher! She gave me super good advice and techniques which helped me to understand all the tricky parts of driving. She is really a treasure and I am sure that she is the best instructor you have in the women's section! She has a lot of patience and I could see how much she cares about her students.  Without her, i would not have passed that easy on the road test I am sure. I hope that EDI gives her some appreciation as well and reward her for the amazing work she does every day!  Thank you and greetings, Rana Abu Rahmeh .

I want to do a compliment to EDI employee Bernardett Nadonga from EDI kiosk at Festival City Mall. She supported and help me in a very professional polite and precise manner. She’s a really good employee. Thanks for your help Bernardett. .

Hello Sir/Ma’am, I wanted to share my experience with EDI. I got my license on my first attempt. Thanks to the Institution and my instructor Agnes, she was so perfect with her instructor and great teaching skills. I’m thankful I got her as my instructor. My experience was excellent with your institution. Thank you! Your truly Uroosa Anwar .

Dear sir/Madam  I'm happy to join Edi. My trainer is a very decent person and experience. I hope I will pass my test in the first attempt.  Thanks®ards  Fazlehaque Rizwan Ahmad  .

I just wanna appreciate the patience of my instructor Zahir, I did not know my day one will be this easy ! With his encouragement and great lecture and demonstration I think I will make it without stress! Thanks Eveline  .

I would like to take this opportunity to thank my Instructor Ms. Sherina for guiding me through the training course & giving me the confidence each time I did not pass my final test. Her guidance has helped me to pass my final driving test. Thank you, mam. Last but not the least, I would like to give my special thanks to the RTA inspector, Mr. Mannha who has been a really great person. He ensures the tensed students are calmed down during critical moments & they give their best shot in the 10-15 mins driving skills display. I am sure a lot of other students would have the same opinion. It is very important to gather confidence during tensed moments. Thank you, Sir. .

Dear EDI team, Have a nice day. Driving is great fun; I started learning with Martin maniacally much from scratch. He is a great teacher, not only did he teach me to drive but also how to drive responsibly. Martin has great knowledge of all the local roads; he is a very experienced instructor who gets great results. He will always go the extra mile to ensure his students pass. Thanks to Martin I passed. It’s great for me but I will miss the chats we had while I was learning. I am writing this letter as a humble note of appreciation for the outstanding customer service provided by your staff Ajesh from the Port Saeed branch.Mr. Ajeshhardly took 8monthsh rectify the problem of my driving timing. The ability to provide the resolution quickly exceeded my expectations In the future, I will be recommending Martin to everyone I know who is learning to drive. .

Hello,  I have passed the exam last Friday :) I want to thank you for your kind cooperation and support throughout the whole process, you have been very helpful and cooperative... so thanks a lot...  I also want to thank my instructor sharafuldeen for his guidance and for being a great instructor.  Thank you and wish you all the best.  Lubna Salous    .

I had recently enrolled in EDI with the sole purpose of procuring a two-wheeler licence. Just for the record, I thought that it was only appropriate, that I a drop a few lines pertaining to my experience; post joining the captioned course. I had chosen EDI, in the light of the fact that, EDI was indeed the very same enterprise that I elected for, in a bid to secure my car license in 2008 (a decade ago). So, when I purchased a motorcycle towards the end of 2017, I did not have to think twice before choosing EDI yet again. Though I failed to get through in my first attempt; Mr. Mohammed Siddique patiently put me through the paces and ensured that I understood the whole concept of what the RTA examiner expected out of a student and subtly explained all the nuances involved in passing the much challenging RTA licensing procedures and subsequent road test. I am beholden to EDI in general and Mr. Mohammed Siddique in particular, for assisting me in securing a 2-wheeler licence. Needless to state folks like Mr. Mohammed Siddique are indeed an asset to your organization and I wish and hope that all other instructors are as committed and diligent as he is. I wish the entire staff of EDI and Mr. Mohammed Siddique, in particular, all the very best in all their/his future endeavours.   Many thanks .

It's awesome experience with  EDI I think it's the best institution in the UAE .... whole of the institution either its management or teachers everything is outstanding. And to me sir Mansoor is the best for theory test and I really like his method and the way he teaches .....it's outstanding. ... And today was my ist class of practical training and I am really impressed by the sir bashir ud din. ....he is so cooperative and so hardworking and honest. In Short, the whole EDI is the best coz until now I am really impressed  ..... thanks EDI .

I was once a student of your prestige institution, one of the many who got their Driving License because of the help of your well-trained staff. I am happy about the fact that lectures are done online. A working individual like me can learn more effectively if I can choose the time I am ready to learn-- In my case, after working hours. I studied for 2 weeks, got my Theory test and aced it (40/40). Not because I am a genius, but because the online lectures were very comprehensive and well composed that an average person like me can easily understand. I am also happy about the people in reception, especially ROWENA, as she took care of me from beginning to end. She was able to accommodate my requests all the way. Scheduling my classes and exams was hassle free and a pleasure because of her. She was also very proactive in reminding me of my schedule and was able to meet me half way when I had a problem with the initially proposed timing, I was just happy of the customer service I got from her and it deserves to be noticed. And lastly my Instructor CYNTHIA deserves a special mention. I couldn't be more grateful for her service, passion and dedication to her job. Because of her, I got my Driving License in 1 Take all the way. From my Parking Test, Assessment and Final RTA Road Test, I just kept in mind everything she taught me. I can honestly say she knows her job very well and she delivers more than what is expected of her. She will tell you of your weak points and will focus on improving that. She is also not selfish in acknowledging your strong points and will encourage you to continue doing it. She is very professional in every way by being always on time. She also makes sure that I get the whole time that I have paid for, not a minute less and not a minute more. She was a student advocate as she always thought of what would be good for me. A lot of people dread getting their driving license as it is such a burden, they say. But I can truly say, my experience was totally different because I chose EDI as my guide in becoming a safe and defensive driver in the UAE. Good Job EDI and Keep up the good work! .

Thank you, EDI & My instructor Mrs.Julianna for the great Support, who gave me the confidence, corrected my mistakes! I got my driving license today ! Got good instructors & great coaching! If we got failed in the road test, we need to correct our mistakes by consulting the supervisors. I did that and right time guidance and technical support were given by Mrs Muneera ji , which was so helpful. Now I'm proud of joined in EDI. Thank you & solute to my instructors  .

My experience with EDI was Very Good. With the assistance of the customer service representatives up to my Instructor (Mam Zeenat Sheikh), I Passed the parking test, assessment test and road test on my first attempt. And I got my driving license the same day I passed Alhamdulillah.I've done it in just 1 1/2 month. I am so thankful to my instructor.She was very friendly & professional at the same time. She taught me very well. I like the way of her teaching. She will evaluate your skills, highlights your strengths & weaknesses. Assuring to rectify even the silly mistakes.I do really understand the importance of Defensive Driving because of her. Two thumbs up for her. I highly recommend her to those who wanted to really learn the correct way of driving & get a license in a short span of time. No regrets! Thank , ou EDI � More success! .

I was an EDI student, I had a great experience because of my instructor Agnes which gave me the enjoyment of driving safe and the importance of each step we are doing while driving, not only for us but the once surrounding us. plus being a cabin crew I found it flexible and call centre very nice and helpful.  .

I would like to thank the talented trainer Sana Saleh for all her patience, respect and guidance to me during the practical training. In fact, she is a very excellent trainer, active and honest in her work, but I asked for a change to coach from my nationality so that understanding the language is easier. You have all our respect and respect   .

my sincere appreciation and compliment for all EDI's staff, particularly for My patient instructor Mr Rayan, who has been diligently offered My classes despite my multiple time's assessment and road test failures. Now, I finally became keen and cautious driver due to his sustainable effort to make me familiar with fundamental driving skills. Pls, keep it up this good attitude toward new drivers since I realised that the important thing to make new drivers good enough is that the smooth and unreserved approach of instructors toward students.  Thank you very much for all things you have made for me and  I got from EDI. .

Dear EDI, I would like to thank you for your warm welcome, guidance and great efforts. Special thanks to whom make my journey successful from first round J ·       Ibrahim Ali ·       Kristine Magdy ·       Hafez Baleh .

Greetings of the day,   My sincere thanks to Emirate Driving Institute for the please full service in all my training days.I could achieve my driving license manual within 41 days.I started my course on 19/01/2018.I could pass all the tests upto final test in the first chance,unfortunately the road scenarios made me disappointed on final test on 18/02/2018.Even  though I failed in my first attempt,my instructors helped to pass on the very next time on 28/02/2018.   Here I would like to thanks to my Instructors 1.MUHAMMED MANZOOR -Theory 2.MUHAMMED-Trainor 3.YOUSEF-Night Trainer 4.JALIL-Independent 5.SHAHID-Trainor. .

Had a very good experience with EDI. My instructor Ms.Agnes really wonderful teacher. She taught me well with great patience. Cleared all my doubts and confusion and helped me to pass in first attempt. She is the best.! One more instructor Ms.Elina also very good instructor. Even though I took only 1 hour class with her, her way of teaching is impressive. Ms.Ayesha (class booking) :had a great customer service experience with her. Always booking classes ontime without delay. Once again thanks to Ms.Agnes. Thank you EDI. .

Hi,    My name is Preet Bhatnagar and I recently got my driving license with the help of EDI on 2nd March.    This mail is an appreciation mail for staff Mr Satar who supported me at each step of my training, he was very prompt in providing solutions for my challenges. His continued guidance helped me to get my license on the first attempt. I am grateful to him and congratulate EDI for having such a supportive staff which makes learning an experience.   Secondly my gratitude to my trainer MR. Wakeel, who was an excellent coach. I was very under confident of driving.  Though I drove before in India but driving in Dubai roads was different. Wakeel dealt with a lot of patience with me and also made the learning so simple and built my confidence. He helped me come out of my nervousness. It’s his support which helped me to get through.   I had heard before but now also believe that EDI is the best institute.   Keep it up! .

today it was my road test and on the first attempt, I passed. Full credit for getting my license I want to give Mr.Azharudeen Khan who is in Al Twar Centre. The way he supported that is exceptional, during his class lecture in the night he never denied to solve my problem. His way of conduct his customer is just amazing, Even he is not fluent in Arabic and I m the learner in English, he explained to my colleagues everything and whatever he explained the same thing I got from EDI. Thanks to EDI for such exceptional and outstanding staff. Thanks, Mr.Azharudeen.   very happy and delighted. .

My heartfelt thanks to Emirates Driving Institute in obtaining UAE Driving License. Also, I want to thank especially Mr Jay(Marina Branch), Mr Sharafuddin & Mr Gul (Al Quoz Branch) for helping me ease this process. .

Today I got my driving licence. It's pleasure learning with EDI. Thanks to all the staff member. A very special thanks to Miss Malinie. She taught me all aspect of driving very nicely. She taught all major n minor point that helps me life long.  .

I would like to extend my gratitude to the management and staff at EDI for assisting me in obtaining my driving license. I would like to bring to your attention that my instructor, Ms. Agnes Gupilan Rosero, has been the best teacher one could ask for with her highly efficient teaching methods. She has constantly encouraged me to give my best by providing me with easy and efficient techniques to use while driving. I cannot thank her enough. Her friendly attitude makes the experience of being a student at EDI a pleasant one. I would also like to thank Ms.Sadaf and Ms.Aisha for allotting me timely classes at short notice. Their assistance and immediate response to requests ensured that I never had to wait too long to get classes with my instructor.   I would once again like to thank each and every  one of you for having made this a wonderful experience. .

I would like to share my appreciation for your Al Qusais trainer Mr Haytham Abdelkader and Mr Tamer Abdelhamid for the professional way and the excellent training skills which they provided to me and for the extra effort which they did it with me more than the other trainers to get my driving license on my first try. Also i would to share my appreciation to Ms. Kristen in Al Qusais branch for her following always with me for my training times and to make sure I am always comfortable with my training   .

I would like to thank Ms. Almas Farid because she has been doing my registration works with patience and kindness. Thanks to the Emirates Driving Institute for hiring such good employees. .

I’ve received my driving training at EDI with the instructor Ms Nabilah, and now have my drivers license after passing my road test on the first try. Ms Nabilah is an outstanding instructor that recognizes the strengths and weaknesses of all her students. she was able to polish my skills and helped me overcome my fear of driving with utmost kindness and patience. I personally think she is the best instructor one could have. .

I’ve received my driving training at EDI with the instructor Ms Nabilah, and now have my drivers license after passing my road test on the first try. Ms Nabilah is an outstanding instructor that recognizes the strengths and weaknesses of all her students. she was able to polish my skills and helped me overcome my fear of driving with utmost kindness and patience. I personally think she is the best instructor one could have. .

I am so glad to submit my feedback: Mr sharafudine ( my instructor ) and Mr Jay ( Dubai marina branch) were very helpful and nice. I am very satisfied with their service and I got a very nice experience. I will recommend the EDI for my friends .

Hi All,   I would like to give my feedback about the instructor, Mr. Malik Nazim. He is a very good instructor and explains all the traffic rules in details to all of its students. Also during driving lectures, he stays very alert and vigilant and notices even small mistakes by the students. He also always motivates all his students to stay confident and drive in a very relaxed mood. Because of his good tips, I am able to get my driving license in my 2nd attempt from RTA.    Overall my experience with EDI was very good and I will highly recommend EDI to all of my friends and colleagues. Thanks! .

I would like to share my feedback for the classes and services I have taken from EDI recently. I am really happy with the services and up to date information provided each time. All the staff were very helpful. I would further appreciate the instructor Agnes Gupilan for her training skills and professional way of teaching. She was really helpful and one of the reasons that I could pass on the first attempt. Will definitely recommend others. .

I want to first thank all at this wonderful organization for the support and guidance given to me in helping me obtain the driving license I want to particualarly take some names at this time Ms Agnes Gupilan Rosero who is a perfect example of dedication and hard work and unselfishly dedicated her time and energy in guiding me and correcting me like a sister rather than an instructor I enjoyed driving in her company and sadaf who arranged my classes within short periods and examiner Resmin also are worthy of mentioning at this time these names are being mentioned since they are an asset to your esteemed organization and you have given me valuable lessons on becoming a safe driver and responsible driver on the road which I will try to be.  .

I’m so happy that I passed all the tests for the first time, I want to thank Nabila for her good training. .

First of all, I would thank EDI for there great service and training. I got my driving license yesterday on my first try, it’s all because of the excellent training and safety procedures they follow which is very simple to understand. I registered on March 5th, 2018 within 20 days I got the license. Special thanks to Mr Azharuddin Al Twar Al Qusais, who provided me with the proper info and supported me till I got the license, one of the best. He changed my perception about EDI , I had a wrong opinion initially but after talking to Azhar he convinced me to Join Edi and now I don’t regret. Indeed EDI is the best.  Mr Sadiq the instructor is the best.i would recommend anyone to learn driving from him.this teaching is effective and simple. .

I would like to extend my sincere thanks and appreciation to the employee Maryam Farshishi for her good work and her commitment to the fullest with the students and to coordinate the quotas based on our desire and good words and dealings.With thanks to the Emirates Institute for the well-appointed staff such as Mariam Farshishi. .

I'm writing this email to give my feedback regarding my driving.   I've recently enrolled in driving courses for a light motor vehicle last January, and I've already got my driving license after 3 months of training. I learned a lot from the theory to practical training and especially, I gained a lot of driving skills and techniques during assessment test.   I would like to thank my instructor Ryan for training me well and teaching me the right skills in driving. I also would like to thank Mr Rafi, the EDI examiner for highlighting every mistake I did and taking extra lessons mould me to become more a good driver.   EDI has organized system too. All the best to EDI team.  .

I thank Madame Mariam Farshishi for her good treatment with the students, her taste, her patience and her beautiful style. I wish her success, success and excellence. .

I got my first 2 hours driving lessons today with Magdy Abdel Aziz, he was very good, patient and very professional. He was giving instructions quietly and very helpful. If possible I would like to pass my thanks to him. I would rate him 5/5.  .

I passed the road test today.  I want to thank your team at the Institute for the good job they had done with me especially your trainer Nabilah Mohmmed Sleh because she had done her best to give me every thing. .

I am pleased to let you know that I obtained my Dubai driving license yesterday. I am extremely happy about this achievement and I attribute this success to the professional way in which EDI helped me get it. Right from the start till I got the license, every step in the process of learning was a fulfilling experience. The staff were courteous and ever helping. The staff at the call centres are very respectful and have always handled my calls very well. They have always answered my enquiries very patiently. Even Ms.Sadaf, who helps me book my classes has always tried to accommodate all my needs, with timings that are convenient for me. My entire journey has been very smooth and I have no complaints about the service.   The vehicle used was also in good condition and well maintained. My special thanks go to my instructor Ms.Agnes Gupilan Rosero, who has been so good. She extended so much of care and attention to me and taught me so well that I could do my test confidently and pass. She has always been so patient with me and helped me gain confidence. She is definitely the best! So, thank you, Ms.Agnes Gupilan Rosero and thank you EDI.  .

I was one of the students in this best driving Institute in U.A.E  starting from Feb.-march it was very challenging time by this time I got special help and guidance from EDI staffs.  My best and first gratitude goes to ALMAS FARID she is one of very nice guider she can read Customers problem on their face thank you ALMAS for everything that you did for me  Keep it up!!! My second gratitude goes to KRISTEN MAGDY for you good Smile and hospitality keep it up !!! My third gratitude goes to my Special Driving trainers  1. Suliman 2. Hafez 3. Hashem 3. Omer  4. Tamer 5. Mansour 5. Esmail 6. Walid thanks for your good approach and help Keep it up !!! also I would like to thanks the best security and Receptionist ALARAPO LUKMAN at the last not least my best regards for EDI. MAY ALLAH HELP YOU!!! Thank you very much!   .

I am very thankful to Emirates Driving Institute for training me well to take the automatic driving license as I have passed on the first attempt   I would also like to thank my instructor Mr. Martin Kachappilly and Branch office staff Mr. Ajay for training me well and a kind-hearted service. .

I’d first like to say that no words of gratitude can possibly express how grateful I am to you for all the help that you have given me. I can’t possibly explain how wonderful it is to meet people like you who are like an island of peace and sanity, that represent for me what the world should be like. I wish that everyone could have the opportunity to meet people like you. I’d like to specifically thank Ms Agnes Rosero who accompanied me along the way who does her work in the best fashion – even better than the best! She was the very attentive instructor, she never gave up and was very patient with me to achieve my goal to get my license. I am recommending her as the best Instructor for Ladies Section as I've seen her dedication to teach her students and to learned the proper way of driving. May you always have the ability and strength to be able to do the holy work that you do. Thank you very, very much for everything! .

On April 8, 2018, I cleared my driving test on 1st attempt. My heartful thanks to Mr Umar for his clear explanation, great patience, well-spoken English, great professionalism, Mr Mansoor for his patience, dedication and keeping my toes to the ground and Mr Javed for boosting my self-confidence, encouragements, support and making me believe in my driving skills. Mr Khel for coordinating the overall journey of my driving experience right from my registration till the end without which I wouldn't have been able to clear all my tests in 1 go. Mr Khel customer care left me really impressed as he never made me and my family feel as customers. We were treated as part of his family and he made our concern and worries his. My son just adore him. Thank you to all Edi staffs ( both male and ladies section) for their kindness, smiles and great courtesy dedication to help with the paper work. Amazing team work. Thank you for RTA examiners ( both parking ans road tests) for making me feel very comfortable and confident. The few mins briefing really helps to motivate us, students.   .

Best Driving School of Dubai. I passed today in first attempt and all thanks to God and then my instructors for best advise and amazing way of teaching. Thanks, EDI and Thank you RTA .

The best trainer that will boost your confidence :) Thank you Ms. Elena from EDI Al Qusais.I passed the assessment and road test all on the first take :) Got my license already! .

So finally my journey to license completes today with EDI. I must say that EDI is blessed to have a team of highly trained instructors who not only teach by heart but also motivate the students to become a safe driver on UAE roads. I must say thanks to All the customer services team at Al Quoz especially Bilal Abbas who helped me schedule the classes as per my convenience and ease. The e-lecture facility is very effective and I managed to pass the theory test with full marks by understanding and learning everything from the online modules. Then, my practical training instructor was Mr. Malik Younas who is indeed one of the best instructors available in EDI Al Quoz branch. He identifies my mistakes with an aim to correct them very honestly and with his training, I passed the Parking Test in the first attempt. For night classes, I was assigned to Javed Sb at Al Quoz who is again one of the most experienced instructors at EDI. He helped me in improving some lane changing steps and focused mainly on my mirror and shoulder checks. His effective guidance made me pass the EDI assessment test. Finally, the highway and independent training were again conducted by Malik Younas sir and he gave me enough confidence to show my RTA examiner that I am a safe driver on the UAE roads.  IMO, EDI is the best driving institute in UAE and highly recommend this to every license aspirant. .

Emirates driving institute customer service Al quoz Women's Section is amazing. Special mention to Rowena , She's really amazing. Keep it up Rowena. She's always got a smile on her face, not only her but all the ladies working in women's section Al qouz are amazing. And not forgetting MAE my driving instructor, thank you for the extra effort you are amazing. .

Good day, I would like to send appreciation to my instructor Malini who taught me from the very beginning as I did not have a licence before. She is very professional and nice person who never hesitated to help, explain and clarify my doubts. Really loved and enjoyed my classes. Definitely, recommend her to my friends as the best instructor. In addition big thanks to all ladies working ladies section (EDI Port Rashid) who were very helpful. .

Excellent Experience!! I got my driving license today. I and my brother joined for the Platinum course. Thanks to EDI for the world-class service from each and every department. My instructor was Mr Khalid Mustafa he was so experienced and could understand my mistakes and corrected it in a suitable way. He was really a promoter that helps me to enhance my confidence in driving at UAE roads. Customer Service is outstanding in EDI especially Customer Service Counter and Karama 3 Representative, Mr Bibin Babu he explained everything in detail which helped me to choose Platinum course. from the first day They are very quick and prompt and getting the phone messages very rapidly that is very helpful for planning the time accordingly.  .

This is Deepa Kumari from Dubai, would like to thank the EDI for their excellent service and best training and co-operative staff. I feel really proud to have got the license from. .

I had a great experience My teacher was amazing, put her heart and soul with her student, supportive, and reliable. My examiner is so professional, responsible and fair. The employees are kind and helpful. .

This is regarding how good my experience was at edi. I’m so happy that I chose edi for getting the license. Edi has proved that it is the best driving institute in UAE. I will definitely recommend edi to my friends and family. Edi has well-experienced driving instructors like Ummar Faisal. I passed all the tests at first attempt and all the credit goes to my driving instructor Ummar Faisal. He has worked so hard for me to get things right and to give the test before I leave to the U.K. I am so grateful to my driving instructor and edi. It is surely the best driving institute in the world.  .

I would like to share my excellent experience with edi, First of all I took classes with different instructors but special thanks to Mr Zahid and bundle of thanking Mr Asif and Mr Shahid Dubai mall branch, both they support me allot, they are friendly and very cooperative, more about them, I was supposed to close my file from Edi due to assessment test but Mr Asif and Mr Shahid convenience me to continue with Edi. Sure a great experience with Edi. Thanks to EDI for world-class service. I highly recommend to my friends and family in Edi  .

I have passed my Road test on the first attempt and I greatly appreciate the training given by my instructor Malinie. She's one of the best instructors for training, that was one of the reasons I was able to pass my road test in the first attempt. I would really recommend Malinie for any award that is conducted by EDI for the best instructor of the month or year, she really deserves. Also, my last 2 classes were held by other instructors whom I did not find that good. .

I would take this opportunity to thank the EDI team for the professional approach and commitment during my course. Selection of trainer wasn't important for me when it comes to a professional network as I knew that all are committed towards their work, however I can't miss mentioning the name of Ms.Daisy she was not only professional in her work but also a mentor for me to develop my skills and shown the right path to achieve my goals despite all my setbacks..Such employees are an asset to the organisation in order to maintain the remarkable position in the industry. kind regards Divya Rajeev .

I had an amazing time learning and getting instructed by Mr Mohammad Ali Koduvayikkal, he's an amazing instructor and was really helpful and a good advisor, Not only he corrected my mistake but also gave me a good practice and advises on how to be a good learner and drive confidently. Thanks for providing me with an amazing instructor like him. .

السلام عليكم إدارة المعهد المحترمين اود أن أشكركم على مجهودك وعلى حسن التعامل ومساعدتي علي منحي رخصة القيادة في دولة الإمارات. كما اخص بالشكر الاستاذ مريم التونيسة فرع القصيص بالمعهد علي روحها الجميلة وحسن تعاونها مع العملاء خصوصا تحملها لكافة المتطلبات مهما كلفتها من مجهود. جزاكم الله خير وفقكم دائما للخير السلام عليكم ورحمة الله وبركاته I would like to thank you for your efforts and good conduct and help me to grant my driving license in the UAE. I would like to thank Mr. Mariam Al-Tunaisa Al-Qusais Branch for its beautiful spirit and good cooperation with customers, especially to meet all requirements at any cost. May God reward you best and always with you for good. Peace, mercy and blessings of God. .

I would like to express my sincere appreciation to your city center Moeisem team for their extremely friendly and professional attitude, Thank God after being busy for the last 5 months I was blessed to have 1 week in Dubai and your team ( Ashek, Subhan and Niaz, I’m sorry if I forget or mentioned wrong names) did their best to provide me with the best service, Niaz during our 4 hours training was keen to tell me every single detail, to make sure that I will never fail. I’m a professional experienced driver, I drove in many countries but Frankly speaking I was afraid of this test, as all my friends here in Dubai said noway to pass it from first time, but again thanks to your instructor Niaz and your team in City center Moesem, they did a great job and thanks to the RTA professionalism and fairness, where I was a clear example to all my friends in Dubai showing that if you do your training the right way and drive safely knowing all the rules and regulations for sure you will pass. Regards, Anis Chehab .

This is just a thank you note and feedback from my end to EDI.  I had applied for my license at the EDI centre available at City Center Me'aisem last month and from day 1, a guy named Farhan did a splendid job from opening my file to providing instructions as well as support until today when the license was issued. They have a really great staff as Ossama helped in absence of Farhan as well. I had a mindset that receiving a license is the most difficult process in Dubai however, Farhan especially had made this entire process so easy for me to refer other friends to go EDI or his centre if nearby :)  Thank you,  Vimal .

I would like to Thank & appreciate my Trainer Mr. Muhammad Irfan from EDI Al Qusais branch. He is a very good trainer and has in-depth knowledge. His training standards are very high and will help to get the expertise of driving. He is an asset for EDI. Thank you Mr. Irfan for giving me such good training. I would also like to Thank Mr. Kursheed my previous trainer. He is also a very good trainer and helps to overcome the weakness. Thank you Mr. Kursheed and Mr. Irfan. I was lucky to get training under you both. .

I recently successfully passed my driving test got my driving license. I am immensely pleased with the prompt customer-friendly assistance provided by your team at EDI Al Quoz & Ibn Battuta. I thank Mr Rasool Mr Sattar at your front desk Al Quoz, Mr Jamshad & Mr Muhammad at Ibn Battuta mall and my instructors Mr Abdullah n Mr Taher. These people at your organization were very professional, friendly, approachable, helpful n were well informed n updated. They were well mannered polite. Overall my experience in Edi was very good thanks to these gentlemen too in your organization. Thanking you  .

The journey was pleasantly surprised at each stage making me tougher as days passed. The staff is very friendly.  Two people I give credit to are my instructor miss Agnus and coordinator Miss Sadaf. A good teacher as a guide and friend matters the most. She deserves all praise I completed parking test with Mrs daisy then as days passed I had different experiences with Mrs Reena and Mrs Zeenat and Mrs Shakeela.  Thanks once again edi. I will remember to be a safe driver always. .

I registered with EDI Meisem City Centre, I got my driving license in 2nd attempt. It was a great experience. The way Farhan help me throughout the course was exceptional and the way Mr Niaz teach me was great also. I will recommend my other friends also to EDI. Thank EDI! .

My name is Suman lata reg.no:18254519 was a student at your prestigious centre. I would like to thank EDI organization and especially my teacher madam Salma & madam Sajna are very professional and trained me for this success and made me from student to driver. It was not at all possible without their guidance. I strongly recommend this two teachers to be the first preference if given a choice. My sincere thanks to Madam Salma & madam Sajna.   .

My names are Radwan Hakim I would like to thank your institution and you’re a well organized professional team. I would especially like to express my great appreciation for Mr Omro, my driving instructor(From Egypt) because although I was only with him for a few hours, I learnt from him a lot. .

It was my examination yesterday that he was successful with the grace of Allah, three times before it failed. If the excitement of my heart, Mr Bilal has praised Kabul, Everyday stay in touch with me. My file was also Mr. Bilal Open, but all the training in theAal Quoz EDI is the best actor of the award-winning EDI, especially teacher Ghulam Shakir, The last time she was educated, I am very grateful to all the Edi .

Hello Team, Greetings for the day !!! Today I got my driving license and I would like to take this opportunity to thank the team. EDI team has been very kind and supportive throughout my journey. I would especially like to thank my instructor Mr Muhammad Zafar Iqbal. I am really grateful to him, as he has really worked hard on me. It has been a great learning experience for him, from the first time I was sitting in driver’s seat until now. There were several times when I was very nervous and low on confidence, but Zafar Sir always motivated and encouraged me. He is a brilliant teacher and has a lot of patience to deal with difficult students like me. Many thanks again and wish you all great success :) Ramadan Kareem !!! .

I'd like to thank EDI, I've been trained with Mrs.Shereena, she is the best. Under her guidance, I've been trained so perfect and make me feel confident while driving on the road. It's her faith in me and best training I have cleared my driving test in 1st attempt. I'm extremely grateful to the Almighty, for been trained with her. Thank you, Mam, for your superb guidance. .

Dear Sir/Madam, My name is Robina Gill I have passed my Road test today on the first attempt and I want to thank EDI and especially my trainer Mr Muhammad Zafar who has made it possible for me Before this, I got failed in Parking 3 times and once in Assessment and then I luckily got him as my trainer for the next classes for Re-assessment. After only a week of training (6 hours) with him, I gained enough confidence to drive which I did not have earlier. His training methods are very clear and he understands the student and gives training in a way which makes the driving easy and learning very logical. He is an amazing teacher and I will recommend him for someone going for driving lessons. I would say he is the best trainer for students in EDI and an asset for EDI. Thank you to EDI, Zeshan and Mr Zafar (Mina Rashid branch) for all the support. Thanks Best Regards, Robina .

I passed today my final road test in 1 take! 😇🙏🏻 Thank you for my 2 instructors Ms. Khalida Khan and Mr Anthony Supetran! All EDI Instructor is very professional, skilled and approachable, especially Mr Anthony Supetran, the best teaching techniques and he make sure that his student will learn and improve driving skills before the class end. He also focus on the weakness of the student and he lifted up our confidence. For those students like me that take multiple assessment test. Don’t give up, but be the better version of yourself. They decided to fail us because they know that we still need to learn more and change our mistakes before they give our license. That’s for our own safety when we drive alone and be responsible for ourselves in the road without instructor that will guide us. .

Hi EDI, I would like to thank my Instructor Mr.Prabhakar. Mr.Prabhakar excellent driving skills and courteous personality has helped me tremendously through my journey at EDI. Without his helpfulness and directness, my final test would have been more challenging. I appreciate he is being stern and letting me know what I am doing wrong along with giving my ways I can correct my mistakes. It is comforting to know that whenever I have a question you answer right away, which he knows is all the time. I like that you refer to your commentary solution to not getting nervous in the exam. And I've passed my final test in a single go on 12th, May. I have learned so much from you. Thank you for being a remarkable instructor. Sincerely, Hemantkumar Panchal. .

A positive experience, thanks to the best instructor Mr.Ahsan Ali he was very professional, kind & patient with me... during my classes,I feel like I am driving with my friend. Thank you, Mr.Ahsan Ali, Allah bless you and your family. .

Today by the grace of All mighty, Finally I got my driving license from EDI Al Quoz branch in just a mere 2 and a half months- I would like to thank EDI for its professionalism and the dedication of the staff- The instructors got in time and leave at time as per the duration of the class- The staff’s attitude and learning method was extremely handful- I really enjoyed my journey in EDI and I would like to recommend it to all the license seekers. Thank you, EDI! .

My doubts, frustrations, regrets and anguish were all doused by my elation when I finally claimed my professional driver’s license today. At first, I couldn’t believe that I made it until I collected my license. The world is full of kind people who are more than willing to help you in achieving your goals. Dream believe and achieve. Nothing is impossible in this beautiful world if only you have faith in humanity. Some are lucky and talented enough to pass in one try. While others which I belong need constant practices to hone their skills. I knew that I am sometimes stubborn and inconsistent which led me to pass after several attempts. I would like to thank EDI staff and my previous instructors from all sides and special mention to Ms Juliana D. Duay who made this possible. Honestly, I tried so hard to learn all the knowledge and skills you want to instil in me but sometimes my memory glitch and time lapses made me a pain in your a—. � If only I heard of you since the commencement of my training I may have passed all the tests in one attempt also. � For me, Ms. Juliana is one of EDI prized possession. She has the ability to turn a garbage into gold. Her sincerity and dedication should be emulated by other instructors to help lost students. Boss Midz, thank you � for training Ms. J very well. Again, big thanks for believing in me. See you around. Anyway, this is just the prelude to what the say “Have a safe and happy driving.” Again, I have to conquer my anxiety but I know I will have more opportunities to improve my skills and absorb all the necessary discipline to be an excellent driver. With the help from up above our almighty God and support of my family, friends etc. everything will be fine. .

I got my license recently after training from EDI Al Qusais. My instructor Zeenat ma'am was very patient loving and knowledgeable, who helped me throughout the training duration to get my driving skills perfected. She used to follow up just before and after every assessment to make sure I had the right points in mind. 4 star because it is comparatively expensive than other institutes. .

I want to dedicate my this Success to Ma’am “Zeenath Sheikh”...I can't thank you enough for helping me pass the practical driving test on my first attempt! As an international driver, obtaining a Dubai driving licence seemed too daunting. I was anxious and completely overwhelmed with the challenge of mastering skills required to drive legally and safely in UAE. Your calm approach to teaching really put me at ease. You were acutely aware that I needed reassurance to build my driving confidence and always ended each lesson with a positive comment. I can say without a doubt that I wouldn't have passed the practical driving test without your expertise and gentle guidance I would like to thank you so much for all your help with my driving lessons and you were expecting ‘’clear sheet’’ on the exam, which I have achieved. Without your help, this would not be possible, to be honest. I have enjoyed our lessons very much and I loved your professional approach in explaining the details as they are really important to know to pass the practical test. If I am to describe your driving sessions in 3 words I would say: 'drive to excellence'. Many thanks again" Highly Recommend Ma’am Zeenath Sheikh  .

Today I achieved one of my goals. I got my driving licence. That little card symbolises time, practice and patience put in by my instructor Juliana D. Duay and me towards achieving this goal. My experience with EDI programme and staff was very good. I chose programme option which accommodates my professional schedule. Staff at EDI were always ready to accommodate my schedule and compromise. After the first lesson, I decided to stay with my amazing instructor Mrs Duay. Professional, polite and has amazing ability to transfer knowledge to her student very efficiently and effectively. Also, she managed to make me feel relaxed and comfortable considering this was my first experience driving a car. As the result of our efforts, I passed all my assessments from the first try. Thank you Juliana and thank you EDI .

EDI proved again that they are indeed the leaders in Motor Driving Coaching in the Region, with their professionalism, outstanding coaching, techies and friendly and professional employees. My instructor Mr.Rafiullah was very proactive and a great mentor and delivered the highest level of excellence in teaching me all the driving techniques consistently in every class. Keep up the good work and thank you once again EDI..... .

EDI is excellent driving institute throughout UAE, having highly professional instructors and motivational team. .

Got the DL Alhumdullilah. Thanks to all edi instructors and staff for the support and dedication. I had 5 different experiences from each. Thanx to in charge Mrs Sadaf. Best teacher is ms Agnes who help me built up the confidence and gave the space to learn and follow proper rules. Spent a long duration sept 2017 to April 2018. Samira Hyder. id 17624357 al qusais branch. .

Today I got my driving license, I'm very great full to my instructor Ms Alice who trained me well,  And thanks a lot for EDI. .

I would like to thank the Al Qusais branch for the excellent service (big big thank you to everyone at the ladies section!) Today, I have successfully passed my road test at first attempt!  My instructor, Ms. Cristina Pria Lora, was extremely professional and superrrrr patient- she has made everything easy for me! Indeed a great asset to the Institute and an instructor your company should be really proud of! .

Today I got my driving licence, I'm so happy.want to say thanks to all teachers EDI and Special thanks to Mr Nasser My driving instructor, he taught me what I've been dreaming for many years. thanks for Two girls who is working in the reception, they are so kind and Attentive. EDI Its a school which was I went with great joy.Good luck to everyone and shukran. .

I got my driving license on Monday, so I was very happy with the service of EDI, it’s really outstanding. And also I want to thank each and everyone from my heart, especially my instructor Mr. Umar Faisal . He is an amazing person I ever met in my life his patience is really appreciable. Because of his guidance I got my driving license, Once again thank you each and everyone of EDI .

I would especially like to thank EDI, as you are the reason behind getting one of my dreams to come true. Yes, I got my license today in First attempt! I would like to make a special mention about my instructor as well - Ummar Fisal Adakkaparambil- who has spent a lot of effort in finding time to adjust according to my availability. In fact, he is one of the smartest & efficient instructors that EDI have. He knows to teach in the way a student grasps easier, by understanding their strengths and weaknesses. One of the strongest pillars of EDI, I must say. Thanks a lot for providing a well-arranged class which helped a lot to complete the session as planned. Once again thanking EDI and my mentor- Ummar Fisal for my accomplishment. Pls, pass on my personal Thanks and Regards to him as well. .

 Vishnu Nair a student of your driving institute would like to thank Syed Zain  for his exemplary work ethics . Zain is the person who motivated me to complete the course and there was a constant follow up from him for the past 4 months that i should come and complete my course .I did not get a single Msg from the institute in this regard.  Instructors like Zain are true representative of your institute . I would recommend EDI to my friends and colleague only because of Zain . Keep up the good Work Zain  and thank you  . .

I am a student of EDI port Rashid. This is a great pleasure to me to appreciate and best regards to my Trainer Mr. Syed Zain Port Rashid. His instruction is very clear at the time of training classes. I m very happy to get guidance from him. I would like to express my Thanks to him as a student and wish him good luck. .

I would like to appreciate your service from the first step to the last step I’m thanking your team especially to your staff (Mr. Azharuddin al twar centre ) who inspired me to take license and also I'm thanking my instructors Mr.shanavas, Mr. Ashkar, Mr.Jaleel for giving me such a wonderful driving class.   I’m very happy because of EDI and your team for helping to get UAE license. .

Thanks, God last week I got my driving license. I want to thank my instructors Mr.Jamil Muhammad and Gul Muhammad from Dubai Marina branch who really helped to reach my dream. A special thanks to Jay Dubai Marina office coordinator who really helped to arrange & adjusted my classes according to my request. Thank you, Edi and I suggest all my friends to edi if they looking to get a license in Dubai. EDI provides all no.1 facilities and staff are super stars and very supportive. wish you all the success in future Edi. .

Thank you so much for your help and endless support in getting my licence. With your guidance and patience you taught me the skills to become a safe driver. Thank you for giving me the confidence to drive and for helping me to overcome my nervousness. Your lessons were very informative, well-structured and I really appreciated your encouragement. As well as having a very professional attitude, you are also a very caring person and I will miss all the laughs we shared. I will recommend you to anyone who is interested in learning to drive. I honestly couldn’t have done it without you and I really appreciate everything you’ve done for me! All the best for the future, .

oh.. what should i say, never have i met such amazing customer service in Dubai, even comparing with five-star hotels. Cornella at the EDI registration branch in Bay Avenue, is AMAZING ! She is so genuine and truly takes extra miles to explain, fulfill, and assist her customers. She not only restlessly explained the steps and what program is best for me - to curate a true "customized" learn options, but also once I enrolled, when i had some problems and could not get any assistance nor answers from the call centers (despite calling 3 times, they all tell me to wait..... but no result) i called Corny, and she immediately told me she will take care of it and call me back. Just after few minutes, she calls me and told me all is fixed! EDI, you guys are truly lucky to have such customer service talent colleague. A true customer service that can provide not only positive attitude but mostly Solutions, is what will make your entity #1 in the country! Please give this recognition to Cornella, she deserves this!  .

Today dated 13/06/2018, My name is Abdul Samad today I got my license. First of all in  avery brief way I want to sum up my happiness in few words. I heard a very bad experience from my friends, colleague, and workmates about EDI. But all of sudden when I met Azharudeen Khan during my visit to Al Twar Centre for some of my company work. He has explained me so well and he also made it sure that I am clear with all my doubts, there and then itself I registered. And I started my journey with EDI. Apart from office work time he helped me in non-office time as well, also he inspired me thoroughly whatever he has conveyed to me I got the same from EDI. If I have to rate him I will definitely give him above 10. EDI you guys are lucky to have such an intellectual staff. Very happy to be a part of your family. For sure will recommend to each and everyone whosoever is looking to get a Dubai license. With only Azharudeen and EDI. .

Let me start with the phrase "I made the right choice". I am a Filipino national who came to Dubai 5 years ago with no idea how to drive even to start the car. I have always been a passenger. It was a company requirement that I had to get a license. I was scared and nervous but all that I surpassed with the help from EDI staff. From the registration I made in DCC branch - they were very accommodating and explained fully all the things you need to know (though I don't get it that time yet) when you start your lesson. My instructor was a Sri Lankan national, Subamini. She is just so patient on me and never has discouraged me. She explains things in a manner that a student could easily grasp it and shows how it be should be done.  The lady who is in charge of scheduling the classes, Rowena - she plays a very big part in this course. I am working full-time during those days and could not cope up with the initial schedule that was given to me. She helped me manage my time in such a way that I could get classes with Subamini (i don't want another instructor) and still go to work. She pushed so hard to finish (and pass) the course and I thank her for that. I failed once in my parking and once in my assessment but luckily passed both on the second try. When I scheduled for my final test, I was sooo nervous - Rowena advised me to take an extra class before the test and so I took an extra hour with Subamini in the morning. After the final test in the afternoon, I left the school with the biggest smile on my face - I got my driver's license! First, try! I just want to say thank you EDI. You deserve to be the best. .

Hello,  I am Jobby M Thomas. I received my license a few days back. I would like to thank Mr. PV Rao, Mr. Jehangir, and a few other instructors who helped make this possible with their helpful approach and kind teaching. Thank you once again !  .

Hello EDI my name is Odecious and I would like to extend my sincere gratitude to an instructor named Martin Kachapilly for his dedication towards his work. He was my second instructor after my first instructor was transferred or something like that but Martin was an exception. He treated me like a friend and I felt so comfortable around him rather than being nervous. He always told me to believe in myself and I always enjoyed my classes with him. He was my instructor for a short time but it’s because of him that I passed my internal assessment after a few trials and I passed my final test on a first trial thanks to the confidence he instilled in me.  .

Letter of appreciation. Thank you EDI for training me so well that I passed RTA assessments on first attempt and achieved my goal on time. I specially want to thank my trainer AMBREEN and all the supervisors namely MUNEERA & FAUZIA for helping me to build-up my confidence on road. EDI staffs are very supportive and strong, I extend my heartfelt gratitude to their efforts in bringing up safe drivers on road. Thank you. .

Thanks for the assistance in getting my Dubai driving license.I am really satisfied with the customer care of your company and special thanks to Instructor Mohammed Shameer and Ridhwan from customer care department for valuable assistance and cooperation extended to me through the process. .

I just wanted to applaud you on the good training facilities and excellent Driving training services provided by EDI. My instructor is Very good and experienced and it shows in his instructing and the training he provides so thank you.  .

I would like to thank you for the amazing experience EDI has given me, it has built confidence in me and it has taught me how to drive precisely on the road. All thanks to my instructor (Alice Corral), she was the one who taught me that me all the intricate details of observations and all the important hazards to be seen. I thank my assessment examiner (Vahida) for teaching me that driving isn’t done with hands rather it is done with your legs. I would also like to thanks my road test examiner (I forgot to ask her name) for being very lenient. Thankyou EDI... .

I would like to share my feedback and experience as a student with EDI - Mina Rashid branch. It was really helpful and got a very good coaching from the instructors. Instructors are well experienced and taught me well, which helped me to clear my road test in the first attempt.  Special mention to Mr. Ridwan, who helped in scheduling the classes at the right time throughout the course and guiding through the process. Thanks again.   Regards Harish  .

I am writing to give Positive feedback on one of your Customer happiness representatives that I spoke to via the help-line at approximately 16:00 (1 July 2018). I have spoken to a gentleman called Brandon and I am highly satisfied with his level of service. He speaks very well and clearly and answers all questions with Care and great detail. I Have finished the conversation feeling very confident about the procedures that I need to follow regarding my inquiry.  I commend Brandon for doing an excellent job. Please, may you kindly pass to him my most sincere thanks and gratitude for his excellent service and clarity when speaking on the phone. He speaks very well and he clarifies everything carefully so that we understand. EDI must be proud to have him as part of the team! .

My instructor Mr Niaz Ahmad Qadir was very well trained to teach students and I just wish every new student learn under him. He is highly professional and in just one day I learnt of my mistakes and was aware of my faults hence I had to continue the training with him. I was not a great student I believe, however he dint give up and motivated me to take the test. I wish him and EDI the best. Thanks .

Today I passed the road test in my second attempt. Thanks to all EDI staffs, examiners and trainers. I would like to extend my special thanks to my trainer Ms.Alice. She has been giving me wonderful training, observing and correcting my mistakes, fine-tuning me to drive in a professional way. I felt so comfortable with her and she was so kind. Thank you once again Ms.Alice. .

Today I got my driving license. I passed my RTA road test in the first attempt... I want to say a big thank you to my Instructor Ms Stella Suares for all her help, patience and encouragement. I have been attending weekend classes with her and My confidence and ability grew week after week with all the support she gave and made me feel extremely comfortable. I was provided with full knowledge and guidance to improve my driving skills every time which helped me a lot. I would also like to thank EDI and all the other staff for all their cooperation and guidance throughout my journey I would be very happy to recommend EDI as the best institute to learn driving Elma Fernandes EDI student .

I would like to appreciate the good services that I got from your staff starting from Abdelrahman fathallah who assist continuously me and he is always ready to solve all the customer's issue with a smile, Amro abdou, amr mohamed fikry (instructors) and maila (examiner). Thank you so much for your encouragement. .

I am pleased to write to you as I received my driving license today. I have several friends in the UAE who have taken driving lessons at various schools, and they suggested EDI to me and I can very well say that I am glad I took their suggestion. From prompt calls and texts to an always smiling, supportive representative, I have had a very smooth and pleasant journey with EDI and will never hesitate to recommend it to all my friends and family. I would particularly like to take this opportunity to really highlight that he represents on the phone, Nasir Khan, and my instructors Safi, Ryan and Sami helped me incredibly. As a young girl, I felt safe, and of course, excited to finally be able to drive in Dubai. Most issues that my friends have faced in other schools have been regarding administration and I am so lucky to have been guided by Mr Nasir as he dealt with me with patience! .

I would like to thank Emirates Driving Institute for the perfect learning experience throughout the entire process. I would also like to thank Mr. Jay from the Dubai Marina branch for putting in all his effort and potential into organizing all my classes and my rescheduling any sessions etc.. The process may have taken almost two months for me to finally pass my road test but it was definitely worth working with you. .

I had a very good experience from EDI today morning. I visited your Centre for renewing my sister's licence and it was attended by You Thanks for the very beautiful service you extended     I appreciate your patience and positive attitude towards the customer service. It was really a wonderful service from your end Actually I was not that much aware of licensing activity and your advice helps me very much Once again I extend my heart full thanks to you and your institution EDI Thank you for the cooperation Wish you all the very best.  .

It's been an extremely happy week with my license being issued on 16 July 2018. I would like to thank the entire Emirates driving institute for their corporation, support and encouragement.   I had quite a  tumultuous journey from the beginning of my registration to my seven attempts to get the gold plated license. Along the way, there were so many people who guided me through and here I name a few of them as their guidance has been very valuable. Firstly, Mr Kiran Ganesh-  Customer Service  Representative who helped me to reach out to the right people at the right time. His support has been significant. In between the many customers inquires that needs to be handled, he has taken effort to make sure everything is smooth and guided really well. Secondly, Mr Norman - had made sure that all my classes were arranged to my convenience, making sure that I get the best instructors to train to me. He has always been polite, full of warmth and encouragement. There were several instructors who trained me and each of their training has helped me somewhere. But I have to mention my first instructor here, Mr. Muhammad Irfan. He has been kind and patient to teach me from scratch giving the right kind of guidance, balance in driving. I am always indebted to him.  Finally, after seven attempts I ended up in the hands of Ms Muneera Mam who is in the Technical Department.  She worked on me really hard to make sure I get through the last lap. She highlighted my mistakes and made sure that I correct it then and there. Her efforts are exceptional. Few tricks and driving techniques led to improvement. Beyond the training, she is a free-spirited woman who is an inspiration. Her guidance is highly recommended. She spread the confidence and belief in me which really helped to get through the final test. Thank you, Mam, I am grateful to you for the support you have given me. Once again thank you so much, team. Wishing the entire team good-luck and hope for many more successful years ahead. Thank You :) .

I passed on Jan 25, 2018 in EDI Al Qouz. First, I would like to thank EDI for the great service and your dedication to help students not just get their license but to be a safe driver as well. And, special mention to my instructor, Mr Anthony Supetran, for motivating me to learn and finish the course despite all the challenges along the way. He did all his best to help me and now I've been driving for 4 months with ease.  I wish EDI and Mr and Mr Anthony success and I hope you continue to help and inspire future drivers in Dubai. .

Hi,I like to say thanks to my instructor Mr.Shajahan Puzhangandathel. His very talented and experienced person an giving nice instruct to the student. once again i said thanks to all staff & EDI. Regards, Mahadir Mohamed .

After a long journey to get my license I would like to say THANKS for giving me the chance of learning how to drive. Even though it was too difficult I appreciate it and I'm sure that, because of that, I feel safer while driving home every day.  My gratefulness goes especially to my Instructor, Niaz, he was very supportive, patient, positive and most of all professional and responsible. He is very smart, he have so much understanding and technique and he is able to transmit his knowledge to the student. To Farhan, who was always in the branch available to receive my calls and appoint my classes accordingly. Thumbs up!  .

I have successfully completed the course and have received a Driving licence. I would like to thank my instructor Sherina and supervisor Munnera who took extra efforts in this matter. ( Had failed in first 4 attempts) There is room for improvement in the processes of EDI as a whole and also recommend to publish your passing rate monthly in order to build confidence in the students. Thank you once again  .

I'd like to dedicate a special thank you to my instructor Mr Muhammead Jameel Khan, He was very informative, patient and knows how to teach, he has a unique ability to identify the weakness that the student has and tackle it efficiently and building confidence so that you can drive in a calm and good manner.   I've been in lessons with other 2 instructors but none of them came close to be as professional and dedicated as Mr.Muhammad Jameel.   2nd Thank you, to RTA examiner, "Hassan Omran" who was overseeing my final exam, though I was nervous, he was very professional and knew how take the tension off both of me and the other student and made you really feel as if you are driving with a friend and a sense of humour that makes you even forget that you are on a test.   Thank you RTA & EDI  for the experience. .

I passed my RTA road test today.I would like to thank Ms.Agnes more than EDI, as she deserves the credit for my success. I started training with male instructor and ended with Ms.Agnes , would say she is the best teacher there in EDI, giving her 200% doing more than her job.when hopeless, she strengthened me .Also would like to thanks Ms. Sadaf, she too a really generous person there .Thanks to both of them deep from my heart. .

I would like to inform you that I just want to let you know that i like the way of Teaching, student care, co-operation,facilitating, organising in a civilized way. The whole staff of EDI is the best. I really appreciate and impressed during my driving license classes first day to last day. They are all very helpful and working in friendly atmosphere. Even call centre team is guiding very well and positively. My course in charge was also very professional and nice person. At the end I just wanted to say that EDI is the best driving school. Thanks for all your help and support.  .

A formal feedback for Miss Ambreen who was a driving instructor in course of my driving classes at EDI. I really want to appreciate her hard work and her expert training advice provided during my driving classes. This has resulted in passing all the driving test till date in the first attempt. I believe trainer like Ambreen is really an asset for EDI and should be given more responsibilities and opportunities within the organization. .

This feed back is written to express my sincere gratitude and appreciation of your teaching and training courses. I will definitely recommend my friends always to you. Today I have obtained my UAE driving and International licenses and I am going to US for my further study and I will be driving there with your great license and be proud of you all the time,. I take this opportunity to thank Mr.Mohd Shahad, Co-Ordinator of Knowledge Village, he did a good job in the co-ordination, my Instructor Ms. Cynthia, she did a great job in giving me the best training, Mr. Ahmed, your Supervisor in EDI, Al Quoz, best source of help and co-ordination in need, and your ever smiling Receptionist, Miss Anaemika and above all your great institution's dedication and standing and the excellent work of your RTA team there. I congratulate all of you. Let Almighty ALLAH protect and lead you all to great success always .

I would like to write something about EDI I registered in EDI as a short course as I have a Saudi license in measiam city centre and I got my license in the first attempt I would say special thanks to EDI and the staff in measiam city centre again ashiq and joy they are very cooperative Thanks once again for their superb cooperation  .

I visited Emirates driving Institute – Al Qusais branch on Saturday(1-Sept 2018) morning to complete my registration process of heavy truck driving license. I was assisted by Almas in customer service who was very helpful in guiding me of every step that is required in obtaining the license. Almas completed the entire process thoroughly and promptly within 10 to 15 mts to ensure that I was able to attend and complete the lecture class on the same day itself. I highly appreciate her level of promptness and excellent customer service attitude that she displayed. I wish her all the best in her career in Emirates Driving Institute.  .

I would thank you all I already have my license. I would like to thank my instructor Mr. Ryan Manaois for helping me on this journey he is a perfect example of a good teacher his very patient, professional and he teaches me in a high standard that’s why I’ve learned a lot from him. He is a great asset to your company. Also to Mr. Nasser whose very helpful with the scheduling of my classes always there to assist us. I would definitely recommend EDI to my family and friends .

I just wanted to share some feedback regarding my instructor Sami Ullah Asghar and my course coordinator Nasir Khan. I had a really good experience interacting with both of them as they were extremely supportive and understanding during the learning process. I would like to especially thank Sami for giving me the confidence to drive as I had started my classes soon after being involved in a terrible car accident.  .

I am pleased to inform you that I passed my driving test in my very first attempt despite not having any driving experience. I am a young female, attended night classes with a male instructor with a lot of concerns in my mind, however, all my fears were laid to rest, thanks to my instructor. All credit goes to EDI for having an instructor like SAMI KHAN who prepared me well through his hard work, dedication and professionalism. I will be very happy to recommend EDI and in particular an instructor like SAMI KHAN to all my friends and colleagues. I wish Sami all the very best. .

Thank you so much EDI! for excellent driving institute and excellent intructor Ryan most likely he motivate me. and patiently teaching how to driving..Thanks also to my previous instructors. Thanks n Mabuhay  .

I am writing to you in regard to the recent driving course which I have finished successfully at EDI. I would like to inform you that the EDI Team along with all the staff and my driving instructor are very professional and I am glad that I have chosen your Center in Port Rashid.  During my training, I have learned a lot and I will recommend your driving institute for future reference.  .

Thank you for ensuring that I could get my driving license at the earliest.  My overall experience during the course was very good and I would like to place on record my thanks and appreciation for the great experience. I would also like to place on record my thanks and gratitude to my instructor Mr.Mohamed Asgar Khan.  I had a massive ego while the course started since I had under my belt nearly 3 decades of driving experience and that too on the highways of India.  The ego was also boosted since I had done nearly 10 lakh kilometres on the highways of India. Hence when I started the class with Mr.Asgar, I was doing it as an unwanted duty rather than a needed one.  I am sure that I would have been one of the most difficult students Mr.Asgar encountered in his experience.  With his infinite patience, he took care of me and diplomatically pointed out the mistakes that I am making.  So much so after the second class, I realized how bad I had become over a period because of complacency.  Mr.Asgar helped me un-learn the bad habits and re-learn good habits.  End of the driving course I was a reformed driver.  After that, he exhibited extreme commitment to ensure that I can pass my class with flying colours by going the extra mile and giving me last minute instructions before the RTA test (I felt like a college student again). Of course, I passed on the first attempt and the entire credit for ensuring that goes to Mr.Asgar.  It is because of him that I had become mobile now with my own car and ready to take on the fantastic highways (expressways) of UAE. Thanks, EDI and Mr.Asgar. .

I am writing in order to give my feedback for the EDI Automatic Driving license course completed under the training of my instructor - SAMI ULLAH NOOR ASGHAR. I would provide my highest recommendation to Sami to any student training at EDI - Port Rashid Branch. Sami has been a very professional and a highly insightful driving instructor.  With his guidance, I successfully completed my parking and assessment test in the first attempt. It was because of the excellent instructions that I was able to get my license within 40 classes of training. Even though I now have my license and drive around Dubai, I continue to be a safe and responsible driver, all thanks to the commitment and instructions I follow from my driving lessons. A special mention also to Mr. Naser who has constantly assisted with scheduling of my classes and any queries that I have had throughout the training.  Overall my experience with EDI Port Rashid has been excellent. I thank you all for this positive experience .

Dear Team, I would like to thank Motorcycle Trainer team for their commitment and dedication especially to my Main Instructor Haji who help me to pass Motorbike Final Road test. Would also appreciate instructor Imran for his contribution while training me in Internal Yard test.  .

I 'Dania Anees' registration # 17781945 licence # 3843354 received my driving licence on 16.7.18 would like to thank your company personnel at the customer division for their excellent support.EDI customer care executive Ms.Sadaf handled all my queries in a jiffy. During my eight months journey in edi, I found her sincere & devoted to work. I am a busy medical professional and my duties are shuffling day & nights.I urgently required information to manage accordingly, Sadaf is extremely attentive hardworking & always listened to all my concerned with a great deal of patience. She also provided timely & helpful advice. She also solved the problems & explained all situation in details. I must say she is a true professional and deserve appreciation letter from EDI. Secondly, I would like to thanks Ms.Wafa for considered my request & handed me to the safest hand(Ms.Zubaidah). At the last level, I was assisted by excellent professional Ms.Zubaidah & she is the only reason who make it possible for me to receive a licence. She guided all steps & true techniques required to qualify the exam. Kindly accept my gratitude towards SADAF & ZUBAIDAH for their marvellous customer care.I would like to commend Sadaf for her professionalism & caring skills. .

I would like to send a special thanks to Mr Muhammad  and Mr Mosaad for their remarkable effort on the training they gave me which helped me a lot in getting my driving license and most important is having good manners in driving  thanks to their advice and professionalism Differently, I will recommend EDI to my friends, A side note : I have been in UAE for more than 5 years and with different driving schools, however,  with a short time period with the focus from Muhammad  guidance I got the license, one email or many won't really describe their efforts and ethics inside the company and won't be enough thanking them,  .

I just want to thank your awesome best instructor ever Rafi for giving me all the instructions that I have to follow to drive safe and to pass the road test really he is the most honest instructor I met in the EDI I owe passing the road test today for this great person in just 4 hours training with him my mistakes just vanished because he did his best to teach me everything by all the ways and answered all my questions before I ask and really I gained my confidence from him.                                                 Really I can’t express my gratefulness and appreciation to Rafi and actually, I couldn’t find enough words to thank him   .

I am gladly informing that I have got my license on 18.9.18. I cleared my road test on first attempt itself. This is only because of my Instructor Ms.Maya. she taught me many things which I don't know earlier. I would like to thank EDI and my Instructor Ms.Muhaie Ahrorova for their wonderful support. Also I like to thank ms. Edna for her timely help and support.    Thank you everyone  .

I am happy to inform you that I have successfully passed my road test and its all thanks to Mr.Zafar Muhammed who was my instructor. He was extremely patient with me and identified my weak areas and helped me overcome them. I have has a change of many instructors but it was Mr. Zafar who started from the basics and made sure I learn all that is there to be learnt to drive safely on the road. I would like to extend my gratitude to him for having motivated me and helped me overcome my fear. .

Firstly and most importantly I would thank each one of you for providing exceptional and state of the art driving school facility. My journey began with you guys in 2016 and just today I received my driving license. I had a break of nearly 10 months to a year in between but as soon as I restarted my driving classes I realize that continuing and not giving up is the key to success but I am sure it won't be possible alone without the help of encouraging staff especially Mrs Faiza branch in charge in al qouz and my respected instructors (Mohamed Gholam Hasan Ali).  I really enjoyed my journey with you guys, online classes and payment system is really good. I am a veterinary surgeon and it's very difficult to go and pay every time.  Mrs Faiza is always been very kind to answer all the inquiries, she was always available in her office and more than happy to assist. Often I have missed the free bus service and she is always been generous to offer free drop off service in order for me to reach the clinic on time.  In the end, I really would like to thank each one of you from the bus drivers, EDI instructors, customer relation officers, branch in charge to RTA examiners.  Thank you very much for providing an excellent service and for making my driving learning journey enjoyable.I will strongly recommend you guys.  .

At the outset, I wish to record my thanks to EDI and for its entire team for the extraordinary professionalism. I am touched by the grandeur and sophistication of EDI in every aspect.  It was like a journey in the making of a corporate world. Scarcely, anyone from India can imagine that a DRIVING INSTITUTE can be of this scale, size and effectiveness. Honestly, I felt EDI as the Burj Khalifa in DRIVING TRAINING.  To borrow an Indian example, HIMALAYAS in DRIVING TRAINING. Beneath that mightiness, there is an extraordinary effort in every detail -  Systems, processes, people, expertise, competence, ambience, service delivery practices et all.  It is a virtual university for all those anyone who aspires to build a large organisation. I told my friends that next time they visit Dubai they should include in their list of Top 10 Tourism Destination- EDI OFFICE in Qusais. A big thanks to all of you. In particular, I wish to thank Sadia and Yolanda, Driving Teachers- Hashem and Ali and a few others whose name I am unable to recall. Customer Friendliness, Energy, Enthusiasm, Knowledge, competence and Professionalism seem to be the hallmark of your employees.  There is Unity and Diversity in them-  Unity in Quality and Diversity in style. Each brought a special flavour yet living the EDI IDENTITY Before I sign off,  I wish to say that I did not feel that I spent money for getting driving license rather I felt I invested my money and time to learn about ‘How to build a large quality organisation’ and ‘How to think big and execute in style and substance’ Once again, my salute to your founder, the CEO and all of you.   My prayers for your further progress to scale greater milestones .

I would like to take this opportunity and write this appreciation email about one of your EDI employee Ms.Almas  Farid , who went beyond my expectations and out of her way to help me out with my case which has been messed up by other departments and employees of the same EDI . She coordinated with other departments to make sure I get the refund of my wrongly charged parking test and also following up with my other refund of learning permit which too had been charged without letting me know that my file was expired and I had to renew the same. She also took immediate actions in helping me find the right sources for I needed. This kind of employees not only an asset to the organization but also make your customers come back to you.  Once again thanks for all your help and support. Almas Farid and keep up the good work  .

I just got my driving license today and I wanted to say thanks to EDI for good training. I would also like to leave some good words for two of EDI staff at port rashed branch: My trainer Shakirullah and my class coordinator Nasir Khan. They have been very helpful, supportive and friendly and gave me good inputs making my learning experience with EDI very enjoyable. .

My name is Bini Solomon and I was a student of EDI. Yesterday I passed the Road Test and I got my license .   My trainer was Agnes. The reason I am writing this email is to give a review of my trainer. She is one of the best trainers I had. Always with a smiling face, no matter what mistakes I made. Without any hesitation, she would answer even the dumbest questions, I, as a student asked. The only reason I passed because of the wonderful training of Ms Agnes. She would give end number of tips, and for students who are first-timers like us, it was definitely beneficial.  I will definitely recommend EDI because of her. No doubt. She is one of the best. I would rate her 10/10. In fact, another of her students Asna & myself were together for the test. Both of us passed. The credit only goes to her. Trainers like her are definitely an asset to the company. I thank you guys once again. I would also like to mention Ms SADAF who sits in counter 6. She too always would greet me with a smile, always had a pleasant face, and she would try her best to accommodate me for class since I am working and used to come all the way from Ajman. These 2 of your employees are the best. Thank you guys once again    .

Since I received my driving license today and my time with EDI as a customer has come to the end so I would like to take this opportunity and appreciate all the efforts that were done against my complaint along with all the help and support that I received from EDI. Special thanks to Riaz, my instructor, Who has been a huge help and a positive critic in influencing my driving skills and extending his efforts in helping me to be well prepared in getting the license. Kjell, My Training Coordinator, Who has been very professional and made every effort to maintain the professional relationship, I had, with EDI. Thank you to the Lady ( apologies for not remembering her name) for the goodwill gesture gift on EDI’s behalf today. Last but not least, Thanks to EDI management, who responded in no time on my complaint which made me observe visible improvements in the training and communications from EDI. In return, will be a loyal customer recommending EDI to everyone I know. Thank you all once again and I cordially appreciate the quality of the EDI training as its been an absolute pleasure having EDI supporting me in UAE license acquisition. .

This is to inform you that my daughter Rebecca Joliza A. Da Costa who had enrolled for driving classes a month ago at your driving institute through your centre at Karama 3. My daughter has passed the driving test yesterday. Thanking Ms. Maksuda for her excellent teaching skills towards her students as an excellent instructor.  Also, your Customer Service Representatives Mr. Rahmathtullah and Mr. Harun Shehzad are doing an excellent job in customer care and service.  They made me feel so comfortable whenever I had visited them personally at the center or interacted with them over the phone.   I would recommend them a letter of appreciation and a pat on their back for their excellent customer service. .

I got my license recently after training from EDI Al Quoz Center. My instructor Ms. Cynthia ma'am was very patient and knowledgeable, she helped me throughout the training duration to get my driving skills perfected. She used to follow up after every test to make sure I had I got all basics of driving correctly. Thanks to Cynthia ma’am, Mr. Fawad and all supporting staff I highly recommend Joining EDI it is better than other institutes. .

This is sukhwinder Kaur, I got my license recently from port rashid branch. > Here I would like to share my expansive in EDI. I had attended driving class three years back with other school where I had left in between as service and instructor provided by school was terrible. I had lost my belief in female instructors. > When I joined EDI, I was concerned about instructor and initial refused to take classes with female instructor. But EDI representative convinced me to start class with female instructor on condition if I didn’t like they will change instructor. > They had appointed Mrs. Saira as my instructor. When I had attended first class with her, I decided to continue with her as her behavior and teaching skill are extremely good. She had deep understanding of student psychology and capacity. I really admire her professionalism, dedication and towards her work. Her teaching skills, friendly behavior and extreme patience  motivates students to come out of their comfort zone and push beyond limits to  achieve goals. She had broke by perception that females can not be a good drive. My sister and friends also willing to join EDI when I explained my experience with them. I would highly recommend Mrs. Saira to my friends and relatives. > I would like to thank EDI and Mrs. Saira for giving me such wonderful experience. > > Thanks with regards .

I am writing this mail just to show my utmost gratitude and appreciation to EDI and my instructor Ryan (Port Rashid branch). I have achieved another milestone which is to have a driving license here in the UAE. I knew it was going to be hard but thankfully through the efforts of my instructor Mr. Ryan I made it on my first attempt!!  Credits would go to Ryan for preparing me well for the challenges ahead. He was very patient throughout the learning process.  As a matter of fact ,i recommended him to 2 of my colleagues. Again thank you EDI and thank you Ryan!! God Bless! .

I am Dr.Bhavna..I recently cleared driving licence exam from EDI. This mail is in appreciation of Mr.Nasir ,who used to coordinate with me for arranging my classes.He has been very cooperative and patient with me.He understood the demands of my profession and many times went out of the way to adjust my classes. Till the time I got my driving licence, he was very supportive and helpful. He is always pleasant to talk to and encouraging if we failed too. So kudos to him for his good work. I must also appreciate Mr Mohammed, my instructor. He is pleasant to learn driving from releases stress of driving test and appropriately teaches the driving technique for safe driving. Kudos to him as well! Thanks  .

I got my license in first try dated 11/10/2018. I am really proud to be a student of EDI. Biggest hug and thanks goes to your Staff of Al twar Centre Azharudeen Khan he was so professional, in explaining the entire process,making sure that my complain is resolved on time. You people are lucky to have a wonderful staff in your organization. I wish you all once again sincere thanks and to Mr.Azhar also in his future. Just because of Mr.Azhar I will recommend everyone to get the license from EDI and only to get in touch with Above mentioned staff. .

I am delighted to inform you that I have received my driving license today. I have only taken classes for a month, yet I have received much support from your institute, especially from my trainer Zubeida. She is extremely helpful and friendly, allowing me to learn comfortably. So thanks a lot to your team and her .

i am very proud to be part of EDI .during the training i meet different officials of different nationality they were all too corporative and well trained teachers and i get a lot of useful information Dubai road rules and other requirements for safe driving they help us to the 

I recently got my motorcycle driving license, I would like to thank Mr Kumar for his support and dedication as an instructor during the entire course. He is a nice and pleasant personality and takes good care of his students.

I have got my LMV driving licence dated 25-10-2018. I really wanted to Thank EDI & my Instructor Mr Anthony(PORT RASHID BRANCH). He is the best Instructor of EDI. Thank you EDI & ANTHONY.