EDI wins RTA award - September 2014
RTA gives ‘Gold Category’ rating to Emirates Driving Institute
EDI ranked first amongst six institutes operating in Dubai
15th September 2014, Dubai - RTA’s evaluation of driving institutes in Dubai reveals that about 70% of the driving institutes are rated in the silver category while Emirates Driving Institute is the only institute to get the ‘Gold Category’ rating, ranking it first amongst the six driving schools operating in Dubai.
This evaluation is conducted by RTA annually through an extensive study of all driving institutes, based on standards and auditing tools of performance, including a number of skills and areas related to the functioning of these institutes.
Mr. Ahmed Bahrozyan, CEO of RTA’s Licensing Agency, said “Emirates Driving Institute held the first place in 2012 and has continued to improve its performance over the past year by 13%.”
According to the evaluation system applied, there are 10 approved standards for measuring the level of the institute, each of which constitutes a certain weight percentage of the overall rate. The weightage of each criterion point is gathered in the end, to form a total that determines the outcome of the assessment.
It consists of standard requirements, the efficiency of the leadership at the institute and in various departments, service operations, resource management, human resources management, internal systems, quality controls, training results, customer satisfaction results and the results of employee satisfaction.
Mr. Hussain Al Saffar, Director of Drivers Training and Qualification, RTA said “Emirates Driving Institute has most widely implemented the requirements of the body which is reflected in the results of students training at the institute, who score the highest percentage success amongst the applicants for examination. Statistics has also revealed that the students who obtain license from EDI make up the lowest percentage in traffic accidents compared to the rest of the students in other institutes”
Robert Hodges, Chief Operating Officer of Emirates Driving Institute stated:
“The management of Emirates Driving Institute (EDI) and all my colleagues and I are very proud to have achieved this prestigious RTA Award for the 2nd year running. It is great to know that all our hard work in creating the leading driving training establishment in the GCC, with the best-trained staff has been acknowledged”.
“To also have the highest RTA Road Test pass rate is an endorsement of our Western best-practice training methodology, and to know that EDI students are the safest on the busy roads of the UAE during the two years after passing their Test is fantastic news!!” he added.